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Trustpilot review score Helping Hands Home Care are rated as 'Excellent' on Trustpilot out of over 850 Reviews.
Rated excellent on TrustPilot
Locally managed service


Little and often, from temporary visiting home care to 24 hour live in care. With branches nationwide.

Reviews for our Bromsgrove Branch

Miguel Camelo and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.

4.8 / 5

4.8 rating

Based on 23 reviews
Have you organised care from our Bromsgrove branch? Leave a review

Read our Reviews

5.0 rating
16 December 2020

At present had very good service and are very happy with the standard of care being received

Heidi Davis
5.0 rating
25 November 2020

Net is pleasant and very helpful and interesting

Malcolm Phillpops
5.0 rating
5 November 2020

Friendly helpful & supportive, kind & efficient carers

Marian Hughes
5.0 rating
30 December 2019

Christine was very considerate, caring and efficient. She made me feel very comfortable.

susan Sadowski
4.0 rating
17 December 2019

Carers are very caring and helpful but their arrival time sometimes does not fit with the original time requirement. Not recently, but in the past bill discrepancies have taken too long to be sorted out and settled. But in recent times, charges have been more accurate.

Susan Harris-Yee
5.0 rating
17 December 2019

Camilla was very kind & helpful.

Francesca Shakespeare
5.0 rating
6 December 2019

Very efficient and professional service over the telephone.

Catherine Jarvis
5.0 rating
21 November 2019

Gave all information required. Pleasant

Mrs Hearne Hearne
5.0 rating
13 September 2019

Sarah was friendly, professional & directed her questions to the client instead of members of the family.

Denise Burrows
5.0 rating
15 August 2019

Both Christine and Phoebe went out of their way to try to accommodate my brother’s needs. They are a credit to the company.

Heather Day
5.0 rating
13 August 2019

Helpful and well informed service with clear information.

Garry Thompson
5.0 rating
5 August 2019

Polite clear friendly.

Robbie Bell
5.0 rating
5 August 2019

Friendly informative telephone conversation and an appointment booked in straight away for an assessment.

Helen Power
5.0 rating
29 July 2019

Very polite and efficient

Jayne Price
5.0 rating
22 July 2019

Its excelent thanku

John Gunn
5.0 rating
29 June 2019

Incredibly helpful to my husband who has mobility issues. So greatful

Jane Frost
5.0 rating
18 June 2019

My call was handled quickly and with a very satisfactory outcome

Jackie Hughes
5.0 rating
16 June 2019

Really helpful

Zoe Wheeler
5.0 rating
11 June 2019

Good service, date provided for meeting.

Sue Frost
5.0 rating
29 May 2019

Enough info, helpful attitude thank you

Wendy Marshall
3.0 rating
11 April 2019

The carers are amazing, absolutely fabulous and could not be improved.There is not enough room in this box to comment on the communication issues with the office! It can be summarised with you can rarely get through, the organisation is poor and lacks attention to detail, complaints are dealt with poorly.

Sally Craddock
4.0 rating
6 March 2019

I would have preferred to have spoken to my local office.

Alison Evans
5.0 rating
5 January 2019

Lucy was very helpful and patient just the right kind of person to be on your customer care team.

Denise Mcallister

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