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We would love to chat so please request a callback from our expert team.  Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Your nearest branch: Newcastle
Speak to our team today

Lines open until 5:30 PM

Existing customer
01972 385758
Your nearest branch: Newcastle
Speak to our team today

Lines open until 5:30 PM

Existing customer
01972 385758

Visiting care and home care in Carlisle

We know that Carlisle is proud of its rich history, strong community spirit and familiar surroundings, which is what we're all about at Helping Hands. Whether it’s enjoying the local parks, staying close to family, or remaining part of the community you know and love, many of our customers want to continue living independently at home for as long as possible, rather than relocate to a care home.

At Helping Hands, we’re proud to provide visiting care for scheduled visits, live-in care for long-term support, and respite care for temporary help when you need it most. We’re also fully regulated by the Care Quality Commission (CQC), giving you complete peace of mind that our services are safe, responsive and delivered to the highest standards of care. We believe there’s no better place to receive care than at home, surrounded by the people, memories and community that matter most to you.

A young man in a lavender uniform and an older woman in a brown jacket stand by a wooden fence outdoors, smiling and reading a bird guidebook together. A grassy field and trees are in the background.

Quality care supporting families in Carlisle

Our carers provide a wide range of support across Carlisle, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Carlisle
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    Supporting people living in Carlisle

    While we do not have a physical branch in Carlisle, care in the area is coordinated by our Newcastle branch, working with carers who support people across the local community.

    Rebekah Chapman
    Rebekah Chapman

    Branch Care Manager

    At Helping Hands Newcastle I am responsible for overseeing all day to day activities including; managaing the office team and care staff, ensuring our lovely...

    More about Rebekah Chapman
    Sarah Bankhead
    Sarah Bankhead

    Area Care Manager

    I've worked in healthcare for 16 years, starting as a domiciliary carer in Durham and gaining expertise in clinical and end-of-life care. Joining Helping Hands...

    More about Sarah Bankhead
    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

    More about Matt Bristow
    Elain Kernahan
    Elain Kernahan

    Branch Care Manager

    Elain is the Branch Care Manager at Newcastle.

    What families say about our care
    CQC Logo
    Fully regulated care supporting Carlisle

    Care services supporting families in Carlisle are delivered by our Newcastle branch, which is fully regulated by the CQC.

    Find out more
    A smiling man with curly hair, wearing a light purple uniform and name badge, is making a bed, spreading a grey blanket over it in a warmly lit room.
    High-quality home care in Carlisle

    Our expert care in Carlisle can help around the house with general housekeeping, nutritious meal preparation, and running any errands that may be too challenging for you nowadays. We understand that your needs may change over time, so we'll adapt your care plan as your needs demand. We're also always hearing about how our carers and customers are forming strong bonds, so we know we can offer valued companionship that makes your home a little bit brighter with friendship and great quality care.

    An older man with grey hair and glasses sits smiling on a sofa next to a young woman with curly hair, who is also smiling. They appear to be enjoying a pleasant conversation in a cosy indoor setting.
    24/7 live-in care support

    Our live-in care might be perfect for you if you need 24-hour support at home. Your dedicated carer can be there for you day and night, so you’ll always have someone close by to provide practical help with personal care, medication support, and mobility care. We'll form a daily exercise plan that helps your movement, and we can assist with installing adapted beds, chairlifts and walkers so you can get around easily. We'll do all this so you can remain as independent as possible in the home you love, for as long as you want to.

    An older woman with blonde hair and a blue cardigan smiles whilst sitting at an outdoor table with a pink potted plant, talking to another person holding a mug.
    Why Helping Hands is better than a care agency in Carlisle

    Since 1989, Helping Hands has been delivering trusted home care to families across England and Wales, with over 155 branches nationwide. We recruit and train all of our carers directly, rather than relying on external agencies, allowing us to maintain the highest standards of care and provide ongoing support and development for our team. We understand how important familiarity and trust are when receiving care at home, which is why we focus on continuity of care wherever possible. Seeing the same friendly faces can provide real comfort and help build strong, meaningful relationships over time.

    A smiling woman in a light purple uniform dries a white cup with a green tea towel in a modern kitchen. Clean dishes are stacked on a drying rack next to her. Shelves and cupboards are visible in the background.
    Qualified carers providing a variety of care services in Carlisle

    All of our carers in Carlisle are fully trained before they begin supporting you at home, and each one is subject to enhanced DBS checks along with the necessary qualifications, skills and experience. Their training doesn’t stop once they join us either, and they continue to build their knowledge through regular refresher courses and ongoing professional development. We’re also committed to supporting our carers as they grow within the company, helping them progress their careers and supporting them all the way!

    Supporting communities across Carlisle

    Our carers provide home care in Carlisle and nearby areas including these locations.

    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01972 385760
    Branch information
    Address

    Helping Hands Newcastle, 274 Chillingham Road, Newcastle-upon-Tyne, NE6 5LQ

    Show in maps Carlisle Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed