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We would love to chat so please request a callback from our expert team.  Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Your nearest branch: Kensington & Chelsea
Speak to our team today

Lines open at 9:00 AM on Saturday

New customer

Lines open at 8:30 AM on Monday

Existing customer
020 3326 6403
Your nearest branch: Kensington & Chelsea
Speak to our team today

Lines open at 9:00 AM on Saturday

New customer

Lines open at 8:30 AM on Monday

Existing customer
020 3326 6403

Visiting care and home care in the city of London

The City of London is a truly remarkable and unique place to call home – there really isn’t anywhere else quite like it in the world. At Helping Hands, when the need for care arises, we know the importance of being able to continue enjoying the benefits of where you live and taking life at your own pace. If you’re searching for home care in the City of London that will allow you to do that, whilst receiving expert, compassionate support on a one-to-one basis from the comfort of home, your local care manager would love to have a chat. Since 1989, we’ve helped tens of thousands of people to seamlessly move into non-intrusive care plans that – rather than inhibiting them - give them a new lease of life and a renewed sense of independence. Our wonderful carers are much-loved by our customers, and every aspect of our home care is independently regulated by the Care Quality Commission (CQC).

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care supporting families in City of London

Our carers provide a wide range of support across City of London, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in City of London
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    Supporting people living in City of London

    While we do not have a physical branch in City of London, care in the area is coordinated by our Kensington & Chelsea branch, working with carers who support people across the local community.

    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

    More about Matt Bristow
    Christien Ingrosso
    Christien Ingrosso

    Head of Operations

    Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

    More about Christien Ingrosso
    CQC Logo
    Fully regulated care supporting City of London

    Care services supporting families in City of London are delivered by our Kensington & Chelsea branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in the City of London

    We take a holistic, long-term approach to home care, where we look at the big picture and design a care plan around your personal circumstances that gives you the best quality of life for as long as possible. From your very first phone call to our friendly team, we’ll make sure your needs and wishes are at the heart of every decision that’s taken regarding your care plan. Having a personalised care plan not only ensures that you’re never left feeling isolated or unsupported, but also that you get full value for money as you won’t be paying for any support that you don’t need.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    If you have advanced care needs, live-in care offers a comprehensive, round-the-clock support option. With our London team’s live-in care service, there will usually be one main live-in carer who lives with you in your own home full time and other carers who may support you overnight or during the day when your regular carer is taking a break or needs assistance with moving and handling duties. Your live-in carer will be able to provide a wide range of care services, such as sensitive personal care, household chores, mobility support, food preparation, errand support, and much more besides. They can also offer an invaluable source of companionship for those living on their own, as well as helping you to look after any beloved pets.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in City of London

    Helping Hands is a private care provider, rather than a care agency, which means that we always employ our carers directly and take care of all the fiddly paperwork and admin that comes with paying a carer. Often, care agencies will expect you – the customer – to take responsibility for paying your carer’s fees, but we believe that your care journey needs to be as straightforward and stress-free as possible. We also know that, by providing our carers with the peace of mind that comes from a guaranteed income and employee benefits, we allow them to focus all their energy into your care.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in City of London

    Our brilliant carers truly are exceptional people who love what they do and who possess an incredibly kind and compassionate outlook. We’re extremely particular about who we recruit to our care teams, only ever hiring candidates who share our company-wide dedication to providing high-quality, transformative support. Each and every one of our carers undergoes extensive background checks before joining the team, as we want to ensure they’ll be a perfect fit for us and for you. Then, when they start with us, they enrol on our four-day training programme, which includes in-depth modules on topics such as dementia care, mobility, medication, personal care, safeguarding and more. This initial training is reinforced by regular refresher courses.

    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    020 3131 4379
    Branch information
    Address

    Helping Hands Kensington & Chelsea, Unit F, 151 Freston Road, City of London, W10 6TH

    Show in maps City of London Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed