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Kensington & Chelsea

Little and often, companionship to nursing. Kensington Care

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Live-in and visiting home care in Kensington & Chelsea

In the heart of London lies Kensington & Chelsea, a popular home for many of Britain’s most famous faces. What was once the residence for Freddie Mercury, Dusty Springfield and the Duke and Duchess of Cambridge, it is now where you can find a dedicated team from the UK’s leading home care provider – Helping Hands.

Our aim is to provide compassionate, person-centred care that fits entirely around you and your needs, and our Branch Manager Gaurav and his team are here to support you in Kensington, Westminster, Chelsea, Ladbrook Grove, Hammersmith, St Johns Wood, Shepherds Bush and the surrounding areas.

Meet Gaurav, our Branch Manager

“Hello, I’m Gaurav. As Branch Manager for Kensington & Chelsea, I’m responsible for ensuring that we deliver the best quality care to our customers. We’re proud to be able to tailor our care under regulations set by the Care Quality Commission (CQC) and provide a safe and comfortable environment not only for our customers, but for our carers too.

“I love achieving desired objectives as a team and making everyone successful as a unit, which includes our customers, carers, our branch team – and even the team at the Support Office. Working together means we can truly deliver the very best care in the industry.”

Home Care in Kensington & Chelsea to suit you

Helping Hands was founded by Mary Lee in 1989 as a way to enable families who needed a little extra support to remain safe and independent at home, and for the last 30 years this is exactly what we have been doing. As a family-run business, we understand the importance of retaining your independence as much as possible, regardless of your condition. This is why Gaurav and his team are here to provide the support you need, when you need it, with no compromise to your day-to-day routine.

You may be living alone and are finding it difficult to go about your household chores, or perhaps you are living with your partner and you’re no longer able to support them like you used to; regardless of your situation, we’re here to help.

Care needs can arise for a variety of reasons, at any given time and for people of all ages – which is why we work closely with you to establish your individual care needs and create a bespoke support package that gives you the support you need to live your life in the way you want to.

Whether you are looking for 30-minute drop-ins or more regular visits throughout the week, our Kensington & Chelsea team can cover any of the following care needs:

  • Personal care – If you need support with washing, dressing and incontinence
  • Medication – Offering friendly reminders and helping to administer your medication
  • Routine calls – Supporting you to get in and out of bed safely
  • Mobility support – Providing support for when you need to pop out
  • Companionship – Stopping by for a cup of tea and a chat
  • Household duties – Helping to keep the house clean and tidy including washing up, vacuuming and laundry
  • Health and nutrition – Supporting you to prepare your meals to ensure you’re getting the nutrients you need

Live-in care to support your independence

When the need arises for more intensive support, we understand that residential care isn’t always everybody’s preference. With live-in care from our Kensington & Chelsea team, we’ll work with you to provide a bespoke live-in care package so that you can receive the support you need to remain comfortable and independent in the place you know best.

We understand that the idea of somebody moving into your home can be unnerving, but Gaurav and his team are here to provide you with guidance and support to alleviate any worries you may have. With live-in care, not only will you receive compassionate, unintrusive and practical support, but we’ll ensure that your mental wellbeing is being looked after too.

Prior to joining our team, each of our carers complete a comprehensive training programme so that they have the knowledge and expertise to help you with whatever it is you need. What’s more, they all have the natural ability to provide compassionate and empathetic support – and they really do genuinely care. So, whether you like to take a walk around Kensington Gardens in the sunshine or fetch your groceries from Wholefoods, our carers will be by your side.

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This particular carer has changed all our lives for the better. They care for our dad as if he was their own father. My brother and I feel like a huge weight has been lifted.

Nad, a visiting care customer

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Domiciliary support in Kensington & Chelsea

Built on a foundation of family values, we understand how important it is for you to feel free and independent in your own home. So, if you would like the freedom to choose the intensity and frequency of your care, domiciliary support from Gaurav and his team is the ideal solution for you.

You may need assistance in getting dressed and ready for the day, or perhaps you enjoy going for a walk along the River Thames. Whatever it is you need, we’re here to ensure that the right care and arrangements are put in place to enable you to live each day exactly how you’d like to.

Specialist dementia care in Kensington & Chelsea

With 850,000 people in the UK living with dementia, the demand for more support and advice has never been higher. And as the UK’s leading dementia specialists, we understand the importance of providing the right level of care and support to both the individual and their families to enable them to live well following a dementia diagnosis.

Although the time following a diagnosis can be unnerving, we understand the complexities behind the condition and are able to support you with the many varying symptoms and behaviours that can arise. With patience and understanding, we’ll help you and your loved ones through every step of your dementia journey.

Elderly care to support you at home

Just because you’ve reached a certain age, that doesn’t necessarily mean that you have to change your entire lifestyle. If you’re finding your day-to-day tasks a little more difficult than you used to, elderly care from Gaurav and his team is a great way to maintain your usual routine, just with a little extra support.

As we grow older, loneliness can often become a bigger burden than most, which is why our Kensington & Chelsea team provide more than just practical care; we’ll give you friendship. So, if you enjoy supporting your team at Stamford Bridge, we’ll be right there with you in a blue and white scarf.

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Having the opportunity to make a real difference to people’s lives has been amazing. I’ve been able to help people with a variety of needs, and I’ve had some memorable experiences.

Moe, a carer in Kensington & Chelsea

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Respite care for your short-term needs

We understand that circumstances surrounding care can often be unpredictable. Your usual caregiver may need to tend to an emergency at short notice, or perhaps you are due to be discharged from hospital but you would like some support in getting back on your feet. Whatever the circumstance, Gaurav and his team can provide you with a personalised respite care package to ensure that you can continue with the care you need – often with as little as 24 hours’ notice.

Respite care is available for many occasions. Whether you’re taking a trip with your family and you’d like some extra support or you’d like to attend a concert at the Royal Albert Hall and don’t feel comfortable going alone – we’re here for you.

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Award-winning training for each of our carers

As one of the leading care providers in the UK, we know exactly what it takes to make a great carer – and our team is full of them! Fully-trained in a number of areas including manual handling, health & safety, dementia care, equality & diversity and many more, each of our carers are qualified, experienced and naturally wonderful people.

Throughout our fine-tuned recruitment process, each of our carers receive full background checks, including Disclosure Barring Service (DBS) screenings, and they are all directly employed by us – so you don’t need to worry about any paperwork.

We are incredibly proud to be the only home care provider to be endorsed as a Centre of Excellence by Skills for Care, and we are also fully licensed by the Care Quality Commission (CQC).

Find out more about care in Kensington & Chelsea

If you’d like to speak with us about how we are able to support you at home, please get in touch. We’re here to take your call seven days a week.

If you’d rather meet face-to-face, you’re welcome to pop into our branch on Spring Street, or we can come to you – whether it’s for a coffee on Kensington High Street or in your living room.

Opening Hours
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM


Latest Social Posts

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3 weeks ago

Helping Hands Home Care

We had a successful coffee morning today which was held in the office for Macmillan Cancer Research. Both customers and carers attended and it was great to have them with us in the office. ... See MoreSee Less

We had a successful coffee morning today which was held in the office for Macmillan Cancer Research. Both customers and carers attended and it was great to have them with us in the office.

Do you feel a passion to care for others? Are you looking for a flexible career supporting people on a one-to-one basis so they can live independently at home?

We are looking for passionate, caring individuals that can commit to working one of the following shift patterns:

No experience is necessary so if you feel a calling to care for others and have the right to work in the UK, we’d love to hear from you!

What we offer

Training provided in branch on a regular basis
Flexible hours with part-time options for regular days and times – guaranteed hours available
Fantastic rates of pay (the best in the industry) with increases for bank holidays
Perks of being directly employed: mileage allowance, paid holidays and pension
Dedicated support from your local manager and our 24/7 carer helpline
Opportunities close to home, plus many opportunities for career progression
Helping Hands is the only care company recognised in the UK’s Best Places to Work 2018 by independent employee reviews giant Glassdoor.

Role Responsibility
As a Care Assistant, you’ll have the satisfaction of really helping people in your local community. Enabling people to live as independently as possible in their homes is what we live and breathe!

You may be offering companionship, personal care such as bathing or going to the toilet, or help with medication. You’re likely to be cooking healthy meals, shopping, doing a little housework or helping someone to get out and about.

Who You Are
Previous experience in care is not necessary as we provide full training before you start.

You must have:

The right to work in the UK
A full drivers licence and your own vehicle
A good level of English, both written and spoken
A caring nature and desire make a difference to someone’s life
A valid driving licence and your own car is desirable, however you can walk, cycle or take public transport to visit customers (travel expenses reimbursed).

Salary Details
Full Time & Part Time Positions Available
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3 months ago

Helping Hands Home Care

We are a bit late posting this picture but better late than never. We have held a wonderful and informative team meeting last month where the carers met the new branch manager Gaurav Bhatt. Carer of the month was also announced. ... See MoreSee Less

We are a bit late posting this picture but better late than never. We have held a wonderful and informative team meeting last month where the carers met the new branch manager Gaurav Bhatt. Carer of the month was also announced.

4 months ago

Helping Hands Home Care

... See MoreSee Less

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