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Kensington & Chelsea

Little and often, companionship to nursing. With branches nationwide.

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Live-in care and visiting home care in Kensington & Chelsea

Located in the heart of Paddington, our committed team at Kensington & Chelsea is passionate about providing bespoke home care services in Kensington, Westminster Chelsea, Ladbrook Grove, Hammersmith, St Johns Wood, Shepherds Bush and the surrounding areas.

Providing support with different aspects of your day-to-day schedule, our carers are fully trained and confident in helping with medication administration, personal care, and meal preparation. Carefully chosen for you, our carers can also provide regular support with housekeeping tasks to keep your home clean and tidy.

An approved care provider in Age UK’s Business Directory for London, we also provide live-in care, respite support, and housekeeping services to families throughout the area.

Meet Courtney, our Branch Manager

Courtney James, Kensington & Chelsea Branch Manager

Kensington & Chelsea’s Registered Branch Manager is Courtney James, a highly experienced member of the team who has worked within the care sector for several years. Courtney’s role involves overseeing the day-to-day running of the branch and ensuring that each of our customers receive the best possible care.

Courtney says, “I am very passionate and committed to providing excellent standards of care and support to anyone in the Kensington & Chelsea area that needs a little extra help.

“I have an amazing team of compassionate carers,” she adds, “who all share my passion and commitment to providing home care. I am very proud to be a part of a company who is passionate about the care they provide!"

Kensington & Chelsea housekeeping services

Juggling your workload and keeping on top of your household chores can sometimes seem impossible, but regular housekeeping visits from Helping Hands can help to ease the pressure.

Helping to keep your home just the way you like it, our Kensington & Chelsea housekeepers can help with:

  • Meal or snack preparation – adhering to strict dietary requirements and personal preferences
  • Ad hoc cleaning tasks – you can set specific tasks which change daily based on what you need
  • Shopping and running errands – going out and about, running errands such as picking up prescriptions or collecting food shopping
  • Cleaning services and vacuuming – carrying out tasks such as vacuuming both carpeted and wooden flooring, cleaning bathrooms, kitchen maintenance and dusting

Visiting home care that’s built around you

We understand that regular help can make all the difference so our carers can visit as frequently as you want, with visits starting from just 30 minutes right through to overnight care.

The team at Kensington & Chelsea can help with everything from companionship, through to providing more complex clinical support for people with conditions such as MS, spinal injuries, Parkinson’s, acquired brain injuries and those that have experienced a stroke.

We offer consistent and person-centred care that is unique to each of our customers, and all of our carers are trained to learn more about your individual preferences and interests. They can help you with:

  • Medication administration – whether it’s only reminding you to take it, or administering regular medications
  • Mobility support – trained in using a number of different mobility aids, our carers can support you in moving safely around your home
  • Personal care – help with bathing and dressing, applying creams and lotions, and toileting, while keeping your comfort and dignity as priorities
How visiting care is helping Audrey
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This particular carer has changed all our lives for the better. They care for our dad as if he was their own father. My brother and I feel like a huge weight has been lifted.

Nad, a visiting care customer

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Quality live-in care at home

If you are in need of a higher level of care, we have a large team of live-in carers who are ready to help you live your life exactly as you wish to, all while still living in your own home. Dedicated 24-hour care means that you have the reassurance of knowing that there is always someone there should you need them.

We take the time to find your perfect carer, someone you can connect with and trust, and place great importance on getting this match right.

We can also arrange urgent live-in support after a sudden hospital discharge, in response to an emergency or an unforeseen change in circumstances.

Dementia care and nurse-led support

With experience dating back to 1989, we understand how important continuity and familiarity is for people who are living with dementia. Our carers are always ready to help manage any challenges.

As many of our carers undergoing additional training, they can support with advanced care needs such as helping to manage a catheter, stoma, ventilator or peg-feeding tube while being guided by a team of nursing specialists.

Qualified local carers in Kensington & Chelsea

The team of carers across Kensington, Chelsea and the surrounding areas are chosen for their empathetic, considerate and hardworking nature.

To ensure that we provide the highest standard of care, all of our carers complete a comprehensive training course before starting work as well as going through strict background checks.

As a fully regulated provider- by the Care Quality Commission- you can be confident in the knowledge that our carers will always deliver outstanding care while receiving our continuing support.

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Having the opportunity to make a real difference to people’s lives has been amazing. I’ve been able to help people with a variety of needs, and I’ve had some memorable experiences.

Moe, a carer in Kensington & Chelsea

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More about live-in care or visiting home care in Kensington & Chelsea

Choosing the right care option can often seem like a daunting decision, but Helping Hands are here to help. If you are considering visiting care or live-in care in Kensington & Chelsea and would like to discuss the possibilities, simply call one of our friendly advisors and we can talk you through the options that could work for you.

If you’re receiving direct payments for social care through social services, we are able to accept top-ups to these payments. Simply call one of our knowledgeable advisors and we can talk you through how this could work for your family.

Request a callback Email us

Areas across Kensington & Chelsea that we cover:

KensingtonChelseaLadbrook Grove
HammersmithSt Johns WoodShepherds Bush
St James ParkWestminsterCamden
Lisson GroveMillbankPimlico
BelgraviaWhite CityFulham
Notting HillNorth KensingtonWest Kensington
Wormwood ScrubsBloomsburyKings Cross
St PancrasHolbornCharing Cross
AldwychCovent GardenSt Giles
West BromptonEarls CourtHolland Park

Visit our branch, open Mon-Fri

You can visit our Kensington & Chelsea care team on Spring Street, Paddington on Monday to Friday, 8.30am to 5.30pm (excluding bank holidays).

Phone lines open 7 days a week

If you’d like to discuss your home care options and set-up a meeting with Courtney and her team, please get in touch with us on 02031314379. We’re here to take your call seven days a week:

Opening Hours
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM


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