Our Coventry Home Care Reviews

My family approached Helping Hands for company and monitoring of my elderly father during lockdown originally and as he has aged and developed more complex needs they have been with him and my brother and I throughout.
I own my own hair salon and was recommended to H. H. by a couple of clients. Once we were moved from Alcester branch, which had a few problems at the time, to Coventry the level of care and compassion from all staff increased hugely. My dad was obviously happier with them and my brother and I were given great comfort in this and the ongoing guidance and support.
I can only compare the 2 different branches of H. H. that we experienced and whilst Coventry has been an excellent fit for the family to the extent I recommend them to anybody who asks, or stands still long enough, and 2 of my customers have already taken up the recommendation and now have H. H. for their loved ones. In a time when my father has been let down badly by his surgery H. H have a constant. We are soo lucky and grateful to have them.

This care company is the best I’ve come across. The care team are all very kind and considerate, and are very helpful and compassionate, they are willing to help with anything.

I would highly recommend helping hands. They cared for my aunt and my only regret is they were not in place sooner.
A fantastic team of carers and office staff.
Thank you and thank you for the support you gave her partner too.

I would like to take this opportunity to thank all the carers who attend my call. Especially in these extraordinary times, my carers enter my home with a happy, smiling, and pleasant demeanour. The carers always conduct themselves in a professional way. It must be very hard to conduct themselves to this level of expertise in every call, to which I am very grateful they attend to me. I must highlight the regular staff who attend to me I’m night and weekend mornings. I look forward to their visits immensely, I’m value there presents together with the other members of the team greatly. I must also praise the office staff and the branch manager who are hard-working and conscientious in helping me maintain as much Independence as possible. Once again thank you Sharon Harris and all your team.

Your carers are kind, patient and very professional. They really do ‘care’ about the people they look after, and treat them with respect, compassion and dignity.

Very helpful, caring and arrive in the time frame

Very nice, friendly lady, who took her time to explain everything. Listened & understood my requirements.

They told me all I wanted to know at this moment.

The assessor was relaxed , professional , spoke clearly and precisely. Took her time to explain everything. Very impressed

My wife and I felt comfortable with the Assessor in our house, who conducted the interview in a business-like manner. All her questions were pertinent and our queries answered in a straightforward way. At the end we were happy that our expectations would be met by the same Carer each week.

All questions answered. Thorough assessment. Good rapport with my mother (person to be cared for).

reliable, friendly, professional

The professional, friendly and kind approach.

The guy I spoke to was clearly spoken, cheerful, polite and very professional. Knew exactly what he was talking about

Spoke to a very helpful lady who answered all my questions and queries.

Very thorough and efficient, listened without interruption. First company to get back to us so quick

The staff and carers are extremely friendly, helpful and very pleasant

I found everyone i have had dealings with to be extremely nice, pleasant and obliging to things to make my mum’s and my own life a lot easier. Thank You