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Home care in Crawley

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01903 250447

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Existing customer

01903 250447

Visiting care and home care in Crawley

Situated in beautiful West Sussex, the town of Crawley was founded in the 5^th century as ‘Crow’s Leah’ – meaning a crow-infested clearing. It’s believed that Crawley was actually settled long before the 5^th century, however, as numerous Bronze Age and Stone Age remains and artefacts have been discovered in the area.

In the 21^st century, Crawley is also home to our brilliant Helping Hands Crawley team. Our carers are able to call upon our 36 years of experience in the home care industry to provide you with industry-leading care that truly helps you to enjoy the best possible quality of life in the comfortable, familiar surroundings of your own home.

Quality care at home

From short term support to longer term visits and live-in care, our Crawley team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

Meet the Crawley care team

Alison Jones

Area Care Manager

Matt Bristow

Divisional Director

Our Reviews

Fully regulated by the CQC

Our Crawley branch is fully regulated and accredited by the CQC

Find out more

Other areas we cover

Brighton
Littlehampton
Shoreham-by-Sea
Lancing
Arundel

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FAQs

Since our inception in 1989, our focus has been to provide outstanding, person-centred home care to each and every one of our customers across England and Wales. And with 30 years’ experience in doing just that, we know exactly what it takes to get it right. With your independence at the fore, Justyna and her team will work closely with you to gain an understanding of your needs, preferences and routines, so we can provide a personalised care plan that is suitable for you.

With visits starting from as little as 30 minutes per week, our Worthing team will work entirely around you so you can feel safe and supported at home – with no compromise to your independence. Whether you need support with the practicalities such as personal care, household chores and meal preparation, or simply a friendly face to pop in for a cup of tea and a chat so you have some companionship, our Worthing team will are here to support you in any way you need.

Live-in care is exactly what it says in the name: a live-in carer will come and live with you in your home to provide round-the-clock support for whenever you need it. With empathy and discretion, our live in care in Worthing team will ensure that your needs are catered for at all times – no matter what time of the day it is.

We understand that, when it comes to care, everyone has their own individual needs and preferences – regardless of their condition. Whether you are living with a condition that affects your mobility and you’d like someone to support you with managing your home and work life, or you would like a carer to help you maintain the hobbies that are important to you, our Worthing team are here for you.

Because we’re a private care provider rather than a care agency, we at Helping Hands can offer you an exceptional care service that encompasses full carer support, fully-trained and motivated carers, and no unexpected fees for you. We’re better than a care agency because we employ all of our carers directly and we make sure they’re paid properly and on time. Often care agencies will require the customer to manage payments to their carer themselves, resulting in all sorts of stressful, time-consuming paperwork. All of our care provision is independently regulated and fully managed, so you can be confident that you’ll always be our top priority.

Home is where the heart is; that’s why Justyna and her team provide expert domiciliary care that enables you to feel safe and independent in your home. And as a company that was built on a foundation of family values, we’ll work closely with you and your family so that you are always in control of your own care.

Whether you want visits that are little and often or more intensive support for a clinical condition, we’ll build a care package that is entirely focused around you and your needs. And with no restrictions on visitors, mealtimes or menus, the only person who decides how you receive your care is you.

The time following a dementia diagnosis can be distressing for you and your family. And with so many variants and complexities behind the condition, we understand that the details of your diagnosis can often be difficult to digest. But with expert dementia care from Justyna and her team, we’ll be there to give you the best level of guidance and support for you and your loved ones.

From dealing with memory loss to understanding how to manage challenging behaviour, our Worthing team are here to help you and your loved ones come to terms with your condition and learn how to manage the symptoms that come with it – whether that’s through communication or creating a life story book.

The inevitable stages of aging can often come hand-in-hand with a noticeable impact on our physical and mental abilities. Our bodies can often become weaker and our minds aren’t always as quick as they once were – but that doesn’t mean that you have to forego your independence if you’re feeling like you could use a little extra support.

You may need some practical support with your personal care, meal preparation and medication administration, or perhaps you enjoy a morning walk along the seafront but you don’t feel confident going alone anymore. Whatever it is you need, Justyna and her team are here to ensure that you have the support you need to feel safe and independent in the place you know best.

We understand that care needs can be unpredictable, and they can arise and change at such little notice that finding an alternative seems almost too difficult. But with respite care from Justyna and her team, we’ll ensure that you have a personalised respite support plan in place that is ready for whenever you need it – often within 24 hours of your initial enquiry.

Respite care is available for any occasion; you may be about to be discharged from hospital and would like some extra support whilst you get back on your feet, you may be looking to take a small break away but would like some help whilst you’re away from the familiarities of your own home or perhaps your usual caregiver has to tend to an emergency elsewhere. Whatever it is you need, we’ll provide a seamless transition between carers and ensure that your usual routines are followed to a T.

Over the course of our 30 years, we have received a number of accolades that we’re immensely proud of – such as being the first and only home care provider to be recognised as a Centre of Excellence by Skills for Care and becoming a dedicated member of the Dementia Action Alliance (DAA). But none of this would have been possible if it wasn’t for the commitment and compassion of our wonderful carers, support staff and management teams.

Each of our carers are directly employed with us, so you don’t have to worry about any additional paperwork or agency fees. And following our stringent recruitment process, each of our carers complete an award-winning training course that includes moving and handling, personal care, safeguarding and medication administration, as well as regular refresher courses to ensure that their skills and expertise are always at the best that they can be.

Like all our branches, our Worthing office is fully regulated by the Care Quality Commission (CQC), so you can rest assured that you are always receiving a service that is high-quality, responsive and effective.

Branch information

Address

Helping Hands Worthing, 5 Offington Lane, Worthing, BN14 9RY

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

Other care covered

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Home care in Crawley