Our amazing carers work tirelessly to keep you as independent as possible in your own home, and because we offer care on both a visiting and live-in basis, we can tailor your perfect package of care to your exact requirements. Visiting-care means you’ll have regular visits from carers at key points of your day, perhaps to help you out of bed, take a shower and eat your breakfast, or maybe later on when you’d appreciate a cup of tea and a chat with someone.
Visiting care can also be throughout the day and overnight, so there’s plenty of scope to make sure it fits in perfectly with your lifestyle. Live-in care will take things to the next level for you, by having someone living with you in your home, offering around the clock care, support and companionship, meaning extra levels of reassurance for both you and your loved ones that you’re never alone at home.
Domiciliary care
When you have care at home it is often referred to as domiciliary care, but it means just the same thing. We’ve been expertly delivering domiciliary care for our customers since we were founded over 30 years ago, so if you come to Helping hands you know you’ll get exemplary care delivery every single day. Our carers can support you with every aspect of your daily routine, including personal care, housework, medication, meal preparation, mobility, laundry and so much more, including accessing your local community and attending appointments. Your care will be accompanied by a personalised support plan so your wishes will always be honoured, and routines respected.
We’re not exaggerating when we say that our carers are amongst the best in the industry, because we know it’s true thanks to what we witness on a daily basis and the testimonials our customers and their loved ones send us. We can only be the home care experts that we are because of the tireless way our carers go above and beyond for their customers, every single day. Only around 2% of applicants get to become Helping Hands carers because we’re very particular about the type of person we want supporting our customers, they have to be naturally compassionate and kind and above all, they have to care.
We train them on all the practical skills they’ll need to deliver such high standards in our customers’ homes, yet we can’t teach people how to care about others – that has to be there from the start. We keep you safe too by thoroughly checking our carers’ backgrounds and screen them through the DBS before they ever get to set foot in your home, and because we’re fully regulated by the Care Quality Commission and Care Inspectorate Wales, you’ll always be able to rely on our consistently expert service.
Find out more about care at home in the Cromer area, talk to our friendly customer care specialists today. They’re available seven days a week for your convenience, or if you prefer, contact us via our website and we’ll happily call you back.
