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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


With Helping Hands, you’ll discover a 30-year history that has meant we’ve become one of the UK’s leading home care companies. Founded in 1989, we are experts in caring for a range of conditions from dementia to spinal injuries to age-related frailties. We’re fully regulated by the Care Quality Commission and Care Inspectorate Wales so you can be fully confident in our excellent service, so why not talk to us today about care at home in Cromer?

We can support you in and around Cromer, Overstrand, East & West Runton, Felbrigg, Northrepps, Sheringham, Gresham and the surrounding areas.

This branch covers where you need care:

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To learn more about how we can help call

01328594463 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care in Cromer

Cromer, a traditional seaside resort on the North Norfolk coast, is home to the UK’s only remaining ‘end of the pier’ variety show, keeping traditions alive for future generations.

At Helping Hands we’re very keen on traditions and respecting them for the future, as throughout our 30-year history, we have always held our own values high and have never wavered from delivering them to our customers. This includes the delivery of the highest standards of home care possible through our visiting and live-in care services, available from just 30 minutes a week.

Meet the team

Mark Tuddenham

Meet Mark Tuddenham, our Area Care Manager, Cromer

I am proud to be the Area Care Manager for the East region. I consider myself privileged to lead a team of inspiring branch managers from our offices situated in Norfolk, Cambridgeshire, Lincolnshire, and Nottinghamshire. It is my responsibility to provide support and guidance to my team so they can ultimately provide high levels of care for their customers. I am fortunate enough to reside in Norfolk and so when I’m not working, I enjoy the beauty of the Norfolk Broads and taking picturesque walks along the Norfolk coast with my pet Labrador and family.
Jacqueline Wilson

Jacqueline Wilson

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Regional Clinical Lead, East

Regional Clinical Lead, East

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Home care in Cromer

For the best visiting home care options in Cromer, think Helping Hands. We are experts in delivering care in our customers’ homes and we have a 30-year history of doing just that. Our compassionate carers will keep you as independent as possible in your own home and thanks to your personalised support plan, your routines and preferences will always be followed. Our visiting care service offers support from just 30 minutes a week up to as many visits as you need, so if you’d like help with personal care, housework, medication, meal preparation and so much more, talk to us today.

Cromer live-in care

If you’re not keen on being alone in your own home but are reluctant to move into residential care, then having live-in care at home could be the answer you’re looking for. Your carer will be with you all day and night, so you’ll always have care and companionship at home, and their in-depth knowledge of your condition will ensure that they can always care for you properly. Never being alone at home will be reassuring for not just you but also your loved ones, and you and your carer will quickly become friends as they help you with all aspects of your daily routine.

Better than a care agency in Cromer

Helping Hands has never been a care agency and we pride ourselves on the bespoke, specialised one-to-one care that we offer all of our customers. Agencies don’t tend to employ their carers; instead telling them they need to go through the hassle of self-employment when they should be focussing all their energies on you, the customer. We’re different in so many ways but not least because we employ our carers directly, meaning their primary focus is always on you.

Domiciliary care to support you

Domiciliary care is often referred to as care at home, because in essence it’s the same thing. You receive care in your own home on either a visiting or live-in basis, or a blend of the two, and this ensures that you get all the support you need without having to uproot from the home you love and move to residential care. This means you set the pace; you get up when you want, go to bed when you want and eat when you want; not when the home says you have to.

Dementia care suited to you

During our 30 years’ dementia care experience we have learnt a lot about caring for people living with dementia, whether Alzheimer’s, vascular or any of the hundred or so types there are. That’s why we consider ourselves the UK’s foremost dementia specialist when it comes to caring for you in your own home. Staying at home for your care can help to reduce confusion and anxiety too, as being in familiar surroundings, close to loved ones and precious memories can promote comforting feelings of safety.

Respite care at home

When your regular carer needs a well-earned break or if you need extra support after an operation or illness our carers come to you, ensuring that you get to remain in the home you love, while not disturbing your routine. This means that you can have respite care for anything from a few days to a few weeks and thanks to your continuation of care, you will barely notice any difference! This means that your carer gets some time away from the demanding duties of being a full-time carer, while you enjoy the same high levels of personalised care.

Elderly care for extra help

Sometimes as we age, we can find things at home becoming a little tougher than they used to. Perhaps getting out of your armchair has become more difficult, you’re struggling in the kitchen or you can’t seem to manage housework anymore? This is where elderly care from Helping Hands can help. Our carers can support you with vacuuming, preparing meals, personal care, laundry, housework and so much more, so chat to us today about how we can help lighten your load.

Fully trained carers in Cromer

We don’t hesitate to say that our carers are amongst the best in the entire industry, because we know it to be true. Every day they go above and beyond to help our customers live their best quality of life in their own home and that’s why we value them so highly. We only select people to become Helping Hands carers who share our ethos for delivering the highest standards of care and we also train them thoroughly to ensure this can happen. We’re fully regulated by the Care Quality Commission and Care Inspectorate Wales, meaning you can have the highest confidence in our industry-leading service.

Find out more about home care in Cromer

Find out more about home care in Cromer; talk to our friendly customer care specialists today. They’re available seven days a week for your convenience, or if you prefer, contact us via our website and we’ll happily call you back.

Call us on 01328594463 Talk to us on live chat Request a call back

Our credentials

Our Cromer branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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