Reviews for our Fakenham Branch
and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.
Read our Reviews
The staff member listened and understood my mother’s needs. Also there has been good communication. Thank you.
I have just spoken to a very friendly, helpful and informative lady sadly I didn’t note down her name
Very caring and sympathetic with Dad
Clear and comprehensive help and advice given by Melanie.
Tina was very patient and took time to understand my sister’s needs. She was clear about what the team could offer and it looks as though my sister will be in good hands. Time, of course, will tell.
Efficient, timely, kind, courteous
I was very distressed and Alex was extremely helpful and efficient
Holly has been very helpful and cheerful
We would have liked to have scored 5 as John was most helpful and really understood the type of short term back up support we are looking for to help with Brian’s recovery. Sadly, John’s good assessment does not appear to have been taken fully into account by the department selecting the “matched” carer. We are still waiting for that to happen.
Tina seems to understand my mother and gained her confidence.
Daniel was friendly, very patient, confident and inspired confidence. We were very happy to have met him and extremely pleased that he was able to arrange help for our uncle so promptly and efficiently. We were amazed to find out this was his first consultation on his own.
Very easy service to access and Angus was first rate.
She was professional and personal and happy to help in any way. Made mum feel comfortable