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Rated excellent on Trustpilot
Locally managed service


We don't know what we do without the carers. They are our stars, they are our saviours.

4.8 out of 5 stars from 13 reviews


When you choose visiting care or live-in care from Helping Hands, you’re partnering with a team who have been providing dedicated home care to customers across England and Wales for over 30 years. It’s safe to say we’re experts when it comes to helping people remain independent, comfortable and confident in the familiar surroundings of the home they love.

We’re also able to support you in surrounding areas such as Cromer, Hempton, Toftrees, Colkirk, Walsham, Little Snoring, Kettlestone, Cranmer, Barsham, Shereford, North Norfolk,  and many more.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01328594463 *If you are an existing customer, please use the branch phone number

Branch address

Helping Hands Fakenham, Unit 12, Millers Walk, Fakenham, Norfolk, NR21 9AP (see on maps)

Visiting care and live-in care in Fakenham

Our superb carers in Fakenham are fully equipped to assist you in whatever way you might need around the home, and with care plans ranging from 30 minutes a week to round-the-clock live-in care we’re sure to be able to support you to live your best life – whatever that may involve.


Meet the team

Mark Tuddenham

Meet Mark Tuddenham, our Area Care Manager, Fakenham

I am proud to be the Area Care Manager for the East region. I consider myself privileged to lead a team of inspiring branch managers from our offices situated in Norfolk, Cambridgeshire, Lincolnshire, and Nottinghamshire. It is my responsibility to provide support and guidance to my team so they can ultimately provide high levels of care for their customers. I am fortunate enough to reside in Norfolk and so when I’m not working, I enjoy the beauty of the Norfolk Broads and taking picturesque walks along the Norfolk coast with my pet Labrador and family.
Jacqueline Wilson

Jacqueline Wilson

Head of Live-in Care, East

Read More
Monica Ahir

Monica Ahir

Regional Care Director, Central

Read More

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Fakenham live-in care

If you or a loved one find your condition or age is causing you to struggle with personal care and housework, there might be a time when you require more support than what regular visiting care can offer. If you reach this point, you may wish to consider having a live-in carer. Live-in care with Helping Hands involves one of our compassionate, fully-trained carers coming to live in your home with you, assisting you with anything you might be struggling with. Whether you need help with personal things such as continence care and bathing, or household tasks such as doing the laundry and vacuuming, we’ll be able to partner you with a dedicated carer who will take the time to get to know your preferences and individual needs and give you full peace of mind.

Better than a care agency in Fakenham

When it comes to live-in care, Helping Hands is a better choice than a care agency because we truly value our staff. Our carers truly are the heart and soul of our business, and we do our utmost to ensure they’re well looked after and are always prepared to provide you with exceptional care day in, day out. Unlike most agencies, we employ our carers directly and provide them with award-winning training, supporting them at all times. Being a private care provider also means that you won’t be subjected to any hidden costs or unexpected fees – we’re completely upfront about what our live-in care costs, and we won’t burden you with mountains of unwanted paperwork and administration.

Emergency care

If you or a loved one find yourself without a carer at short notice, you may wish to use emergency care – or respite care – from Helping Hands. We’re almost always able to provide you with a carer in your home within 24 hours’ notice, ensuring you won’t be left unsupported or worrying about the housework not being done. Whether you’ve been discharged from hospital earlier than anticipated or your regular carer is suddenly unavailable, our expert carers will be happy to help in any way you need.

Private care in Fakenham

Private care gives you a higher level of control over your care plan and allows you to make choices that are more suited to your personal preferences. At Helping Hands in Fakenham, we’re completely committed to ensuring all of our care is person-centred, putting you at the heart of every aspect of your care provision. When you have a live-in carer, it’s especially important that you feel part of the decision-making process and are able to personalise your care plan. From meal preferences to bed times and so much more, using a private care provider gives you complete flexibility in your day-to-day and allows you to maintain your favourite routines and hobbies.

Overnight care

One of the great advantages of a live-in carer is that you’ll have 24-hour support, meaning you’ll be cared for throughout the night with overnight care. Night-time can often be the period when we feel most vulnerable and isolated, but having a carer to provide extra security and companionship can be a major reassurance. Your carer can also assist you with getting to the toilet and with other areas of personal care, as well as changing bed linen and doing your laundry. You and your loved ones will be able to sleep easy, knowing that you’re always being taken care of.

Fully trained carers in Fakenham

When you receive live-in care from one of our fully-trained carers in Fakenham, you’ll always be in safe hands. Our care staff are all highly trained to deliver dedicated, expert live-in care to people with a wide range of medical conditions. No matter how complex your needs might be, our team will always be happy to help. Not only do our staff receive award-winning training upon enrolling with us at Helping Hands, they’re also given regular refresher courses to top up their expertise and ensure they’re always following the best care practices. Plus all staff undergo extensive background checks before joining us, so you can have total confidence that we’ll only let the most compassionate, dedicated carers visit you or live with you in your home.

Find out more about home care in Fakenham

To find out more about how our Helping Hands Fakenham team can care for you or your loved one, call our friendly customer support team today or contact us via our website to arrange a callback.

Call us on 01328594463 Talk to us on live chat Request a call back


We are actively collecting and monitoring our reviews and feedback for Fakenham to ensure our customers receive the best possible live in and home care service.

4.8 out of 5 stars, from 13 reviews


taken from NHS Choices

“My wife has Helping Hands twice a day and you could not ask for better carers.”

September 2021

taken from Google My Business

0 out of 5

from 0 reviews

Our credentials

Our Fakenham branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM

Branch address

Helping Hands Fakenham, Unit 12, Millers Walk, Fakenham, Norfolk, NR21 9AP Show on Map

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