When you choose visiting care or live-in care from Helping Hands, you’re partnering with a team who have been providing dedicated home care to customers across England and Wales for over 30 years. It’s safe to say we’re experts when it comes to helping people remain independent, comfortable and confident in the familiar surroundings of the home they love.
Our superb carers in Fakenham are fully equipped to assist you in whatever way you might need around the home, and with care plans ranging from 30 minutes a week to round-the-clock live-in care we’re sure to be able to support you to live your best life – whatever that may involve.
For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.
Over 160 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.
If you or a loved one find your condition or age is causing you to struggle with personal care and housework, there might be a time when you require more support than what regular visiting care can offer. If you reach this point, you may wish to consider having a live-in carer. Live-in care with Helping Hands involves one of our compassionate, fully-trained carers coming to live in your home with you, assisting you with anything you might be struggling with. Whether you need help with personal things such as continence care and bathing, or household tasks such as doing the laundry and vacuuming, we’ll be able to partner you with a dedicated carer who will take the time to get to know your preferences and individual needs and give you full peace of mind.
When it comes to live-in care, Helping Hands is a better choice than a care agency because we truly value our staff. Our carers truly are the heart and soul of our business, and we do our utmost to ensure they’re well looked after and are always prepared to provide you with exceptional care day in, day out. Unlike most agencies, we employ our carers directly and provide them with award-winning training, supporting them at all times. Being a private care provider also means that you won’t be subjected to any hidden costs or unexpected fees – we’re completely upfront about what our live-in care costs, and we won’t burden you with mountains of unwanted paperwork and administration.
If you or a loved one find yourself without a carer at short notice, you may wish to use emergency care – or respite care – from Helping Hands. We’re almost always able to provide you with a carer in your home within 24 hours’ notice, ensuring you won’t be left unsupported or worrying about the housework not being done. Whether you’ve been discharged from hospital earlier than anticipated or your regular carer is suddenly unavailable, our expert carers will be happy to help in any way you need.
Private care gives you a higher level of control over your care plan and allows you to make choices that are more suited to your personal preferences. At Helping Hands in Fakenham, we’re completely committed to ensuring all of our care is person-centred, putting you at the heart of every aspect of your care provision. When you have a live-in carer, it’s especially important that you feel part of the decision-making process and are able to personalise your care plan. From meal preferences to bed times and so much more, using a private care provider gives you complete flexibility in your day-to-day and allows you to maintain your favourite routines and hobbies.
One of the great advantages of a live-in carer is that you’ll have 24-hour support, meaning you’ll be cared for throughout the night with overnight care. Night-time can often be the period when we feel most vulnerable and isolated, but having a carer to provide extra security and companionship can be a major reassurance. Your carer can also assist you with getting to the toilet and with other areas of personal care, as well as changing bed linen and doing your laundry. You and your loved ones will be able to sleep easy, knowing that you’re always being taken care of.
When you receive live-in care from one of our fully-trained carers in Fakenham, you’ll always be in safe hands. Our care staff are all highly trained to deliver dedicated, expert live-in care to people with a wide range of medical conditions. No matter how complex your needs might be, our team will always be happy to help. Not only do our staff receive award-winning training upon enrolling with us at Helping Hands, they’re also given regular refresher courses to top up their expertise and ensure they’re always following the best care practices. Plus all staff undergo extensive background checks before joining us, so you can have total confidence that we’ll only let the most compassionate, dedicated carers visit you or live with you in your home.
We are actively collecting and monitoring our reviews and feedback for Fakenham to ensure our customers receive the best possible live in and home care service.
4.8 out of 5 stars, from 13 reviews
Our Fakenham branch is fully regulated and accredited by the CQC and CIW.
Every one of our carers is a dementia specialist
We are founding members of the UKHCA
Opening hours and address details
Helping Hands Fakenham, Unit 12, Millers Walk, Fakenham, Norfolk, NR21 9AP Show on Map