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Your nearest branch: Norwich
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Lines open at 8:30 AM today

Existing customer
01603 510005
Your nearest branch: Norwich
Speak to our team today

Lines open at 8:30 AM today

Existing customer
01603 510005

Visiting care and home care in Dereham

At Helping Hands, we’ve been providing people with empathetic, transformative home care services since 1989. Our Dereham carers are able to provide fully personalised and flexible support that is designed around your specific needs and wishes. Our extensive expertise and experience means we know exactly what is required to deliver genuinely transformative care plans that give our customers exactly what they need – compassionate support that focuses on maintaining and even improving your physical and mental wellbeing. Whatever type and level of care you opt for, you can rest easy knowing that it’s being provided by expertly-trained carers and is independently regulated by the Care Quality Commission (CQC).

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care supporting families in Dereham

Our carers provide a wide range of support across Dereham, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Dereham
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    Supporting people living in Dereham

    While we do not have a physical branch in Dereham, care in the area is coordinated by our Norwich branch, working with carers who support people across the local community.

    Christien Ingrosso
    Christien Ingrosso

    Head of Operations

    Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

    More about Christien Ingrosso
    What families say about our care
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    Fully regulated care supporting Dereham

    Care services supporting families in Dereham are delivered by our Norwich branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Dereham

    Our Dereham care team offer a wide range of home care services that can be fully tailored to suit your specific requirements and preferences. We know that you’ll have a particular set of needs that will be completely unique to your condition and circumstances, so we’ll always take the time to understand how we can support you to enjoy the quality of life that you deserve in the comfortable, familiar surroundings of your own home. Whether you simply need a few hours of visiting care a week to help you handle the housework, or would benefit from more comprehensive support in the form of live-in care, our care experts will be able to provide you with a care plan that will make sure you’re never left feeling isolated or unsupported.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    We recommend live-in care in Dereham for anyone who is considering going into full-time care. Staying at home and having your carer come to live with you, rather than moving into residential care, means you won’t have to sacrifice your entire way of life just to receive the support you need. Instead, your care will be provided around the way you want to spend your time – it’ll just be like having a friendly someone in your home to help you keep on top of the chores, offer support with any symptoms you may be living with, assist with mobility, prepare your meals, and so much more.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Dereham

    We’re a private care provider, rather than a care agency – and this means you can expect certain things from the support we offer that you simply won’t get with many agencies. For instance, we employ all of our carers ourselves, rather than contracting them to you and expecting you to handle their schedules and pay. We’re big believers in making care as simple and straightforward as possible, and this approach saves you a lot of hassle, time and stress. We might not be the cheapest option available, but we guarantee that our costs are all inclusive, meaning you won’t ever have any unexpected fees or unwanted extras. In fact, if we think you might not need as many hours as we’re currently providing, we’ll happily suggest changes to your support plan so that you’re not paying more than you need to. We operate on a foundation of trust and kindness, and that truly underpins every aspect of the service we provide.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Dereham

    Our brilliant Dereham carers truly are the very best at what they do, and there are three main reasons for that. Firstly, we’re very particular about who we recruit to our care team – we only hire people who share our company-wide values of kindness and compassion, and who are passionate about helping others. Secondly, every carer must undergo a series of rigorous background checks to ensure they’re the type of person you’d be delighted to welcome into your home. And thirdly, all of our carers receive our industry-leading training – both when they start with us, and also on an ongoing basis.

    Supporting communities across Dereham

    Our carers provide home care in Dereham and nearby areas including these locations.

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    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01603 294159
    Branch information
    Address

    Helping Hands Norwich, 107 Dereham Road, Dereham, NR2 4HT

    Show in maps Dereham Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed