Home care in Dereham
Visiting care and home care in Dereham
At Helping Hands, we’ve been providing people with empathetic, transformative home care services since 1989. Our Dereham carers are able to provide fully personalised and flexible support that is designed around your specific needs and wishes. Our extensive expertise and experience means we know exactly what is required to deliver genuinely transformative care plans that give our customers exactly what they need – compassionate support that focuses on maintaining and even improving your physical and mental wellbeing. Whatever type and level of care you opt for, you can rest easy knowing that it’s being provided by expertly-trained carers and is independently regulated by the Care Quality Commission (CQC).
Quality care provided in your own home
Home care from our Dereham team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Dereham care team
Branch Care Manager
Hello, I am Attila (Ata) the Branch Manager of Helping Hands in Norwich. My responsibility is to oversee and set up every care package in the area and to ensure that my team deliver a higher quality of care than any other care company in Norwich; I have to ensure our service users remain safe, independent, and happy in their own homes. My passion came from my teenage voluntary work in mental health; since I was 16, I've worked to keep vulnerable people safe.
Regional Care Director, Central and New Branches
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Dereham to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other care we provide
High quality home care in Dereham
Our Dereham care team offer a wide range of home care services that can be fully tailored to suit your specific requirements and preferences. We know that you’ll have a particular set of needs that will be completely unique to your condition and circumstances, so we’ll always take the time to understand how we can support you to enjoy the quality of life that you deserve in the comfortable, familiar surroundings of your own home. Whether you simply need a few hours of visiting care a week to help you handle the housework, or would benefit from more comprehensive support in the form of live-in care, our care experts will be able to provide you with a care plan that will make sure you’re never left feeling isolated or unsupported.
24/7 live in care support
We recommend live-in care in Dereham for anyone who is considering going into full-time care. Staying at home and having your carer come to live with you, rather than moving into residential care, means you won’t have to sacrifice your entire way of life just to receive the support you need. Instead, your care will be provided around the way you want to spend your time – it’ll just be like having a friendly someone in your home to help you keep on top of the chores, offer support with any symptoms you may be living with, assist with mobility, prepare your meals, and so much more.
Why Helping Hands is better than a care agency in Dereham
We’re a private care provider, rather than a care agency – and this means you can expect certain things from the support we offer that you simply won’t get with many agencies. For instance, we employ all of our carers ourselves, rather than contracting them to you and expecting you to handle their schedules and pay. We’re big believers in making care as simple and straightforward as possible, and this approach saves you a lot of hassle, time and stress. We might not be the cheapest option available, but we guarantee that our costs are all inclusive, meaning you won’t ever have any unexpected fees or unwanted extras. In fact, if we think you might not need as many hours as we’re currently providing, we’ll happily suggest changes to your support plan so that you’re not paying more than you need to. We operate on a foundation of trust and kindness, and that truly underpins every aspect of the service we provide.
Qualified carers providing a variety of care services in Dereham
Our brilliant Dereham carers truly are the very best at what they do, and there are three main reasons for that. Firstly, we’re very particular about who we recruit to our care team – we only hire people who share our company-wide values of kindness and compassion, and who are passionate about helping others. Secondly, every carer must undergo a series of rigorous background checks to ensure they’re the type of person you’d be delighted to welcome into your home. And thirdly, all of our carers receive our industry-leading training – both when they start with us, and also on an ongoing basis.