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Your nearest branch: Norwich
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Lines open at 8:30 AM today

Existing customer
01603 510005
Your nearest branch: Norwich
Speak to our team today

Lines open at 8:30 AM today

Existing customer
01603 510005

Visiting care and home care in Dereham

At Helping Hands, we’ve been providing people with empathetic, transformative home care services since 1989. Our Dereham carers are able to provide fully personalised and flexible support that is designed around your specific needs and wishes. Our extensive expertise and experience means we know exactly what is required to deliver genuinely transformative care plans that give our customers exactly what they need – compassionate support that focuses on maintaining and even improving your physical and mental wellbeing. Whatever type and level of care you opt for, you can rest easy knowing that it’s being provided by expertly-trained carers and is independently regulated by the Care Quality Commission (CQC).

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Dereham

Our carers provide a wide range of support across Dereham, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Dereham
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Dereham

    While we do not have a physical branch in Dereham, care in the area is coordinated by our Norwich branch, working with carers who support people across the local community.

    Vicki Miller
    Vicki Miller

    Branch Care Manager

    I've worked in home care for 15 years, starting as a community carer while at university, and I fell in love with the industry. I'm...

    More about Vicki Miller
    Helen Jones
    Helen Jones

    Area Care Manager

    Helen is the Area Care Manager for East.

    Paul Sewell
    Paul Sewell

    Head of Operations

    Paul Sewell is the Head of Operations for East.

    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

    More about Matt Bristow
    What families say about our care
    CQC Logo
    Fully regulated care supporting Dereham

    Care services supporting families in Dereham are delivered by our Norwich branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Dereham

    Our Dereham care team offer a wide range of home care services that can be fully tailored to suit your specific requirements and preferences. We know that you’ll have a particular set of needs that will be completely unique to your condition and circumstances, so we’ll always take the time to understand how we can support you to enjoy the quality of life that you deserve in the comfortable, familiar surroundings of your own home. Whether you simply need a few hours of visiting care a week to help you handle the housework, or would benefit from more comprehensive support in the form of live-in care, our care experts will be able to provide you with a care plan that will make sure you’re never left feeling isolated or unsupported.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    We recommend live-in care in Dereham for anyone who is considering going into full-time care. Staying at home and having your carer come to live with you, rather than moving into residential care, means you won’t have to sacrifice your entire way of life just to receive the support you need. Instead, your care will be provided around the way you want to spend your time – it’ll just be like having a friendly someone in your home to help you keep on top of the chores, offer support with any symptoms you may be living with, assist with mobility, prepare your meals, and so much more.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Dereham

    We’re a private care provider, rather than a care agency – and this means you can expect certain things from the support we offer that you simply won’t get with many agencies. For instance, we employ all of our carers ourselves, rather than contracting them to you and expecting you to handle their schedules and pay. We’re big believers in making care as simple and straightforward as possible, and this approach saves you a lot of hassle, time and stress. We might not be the cheapest option available, but we guarantee that our costs are all inclusive, meaning you won’t ever have any unexpected fees or unwanted extras. In fact, if we think you might not need as many hours as we’re currently providing, we’ll happily suggest changes to your support plan so that you’re not paying more than you need to. We operate on a foundation of trust and kindness, and that truly underpins every aspect of the service we provide.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Dereham

    Our brilliant Dereham carers truly are the very best at what they do, and there are three main reasons for that. Firstly, we’re very particular about who we recruit to our care team – we only hire people who share our company-wide values of kindness and compassion, and who are passionate about helping others. Secondly, every carer must undergo a series of rigorous background checks to ensure they’re the type of person you’d be delighted to welcome into your home. And thirdly, all of our carers receive our industry-leading training – both when they start with us, and also on an ongoing basis.

    Supporting communities across Dereham

    Our carers provide home care in Dereham and nearby areas including these locations.

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    FAQs

    Home care in Dereham is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Dereham depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Dereham.

    Home care in Dereham can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in Dereham, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01603 294159
    Branch information
    Address

    Helping Hands Norwich, 107 Dereham Road, Dereham, NR2 4HT

    Show in maps Dereham Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed