Live-in care and visiting home care in Norwich
Our Norwich Branch Manager and her team of expert carers are fully committed to providing you or your loved one with bespoke home care services in Norwich, Wymondham, East Dereham and the surrounding areas.
Meet Carly Palmer, our Branch Manager
Hi, I’m Carly and as the Registered Branch Manager for Norwich I am responsible for overseeing the day-to-day running of the branch as well as ensuring that we deliver the best possible care to all of our customers. I am so pleased that I could bring Helping Hands to the lovely Norwich!
Visiting home care in Norwich
Here at Helping Hands we offer individually tailored high quality home care in Norwich, Wymondham, East Dereham and the surrounding areas. Still family owned and run, we draw on over 28 years of experience, to ensure that the very best standards of support are delivered by our carers to each and every one of our customers.
Our team provide everything from companionship, housekeeping, through to providing more complex healthcare support for people with conditions such as MS, Spinal Injuries, Parkinson’s, Acquired Brain Injuries and those that have suffered a Stroke. Every member of the Helping Hands team is here to ensure we enable our customers to enjoy the quality of life they deserve in the comfort of their own home, irrespective of their personal or medical needs.
The team of dedicated carers across Norwich and the surrounding areas are chosen and trained at the branch, supported by expert guidance from a team of registered nurses and myself. We draw on our extensive knowledge of the area, having first launched Helping Hands in Warwickshire in 1989.
If you’re receiving direct payments for social care through social services, we are able to accept top-ups to these payments. Get in touch to find out more.
Helping Hands are professional, trustworthy, and reliable, and treated my mum with respect, kindness, and commitment. They have been outstanding and exceeded my expectations.
Peter from Norwich
Helping Hands has amazing staff and training. The manager in the Norwich branch is so lovely and helpful! It’s an amazing company to work for.
A visiting carer, posted on Glassdoor
Live-in care in Norwich
If you need a more intense level of home care in Norwich our carers are fully trained to provide you with it. Our live-in care services in Norwich mean that one of our carers can be there to help you around the clock. If you have a progressive medical condition or have been recently injured and need support around the home, one of our carers can give you the extra support you need. If your medical condition requires that you take medication in the middle of the night, one of our carers can be there to remind you to take it, and help to administer it.
You can be confident in the expert knowledge of our carers. All of our local Norwich carers have been fully trained at our very own Centre of Excellence, and have a wide knowledge of complex condition-led care. All Helping Hands carers are DBS checked and trained to help you or your loved one remain independent in their home, whilst giving you the level of live-in care that you require.
Friendly, qualified carers in Norwich
Our Norwich carers are committed to providing you or your loved one with the very best possible care. To ensure that they can deliver your care to the highest standard, we are committed to providing them with a comprehensive programme of training and support.
Before beginning their work with us, all our carers take part in an intensive training programme at our Centre of Excellence. But the training does not stop there. Every Helping Hands carer takes part in on-going training to boost their knowledge and experience across a wide range of areas, from dementia care to complex care requirements.
Our carers are also committed to ensuring that you receive the best condition-led care available, and work with local GPs to understand how best to support you.
Find out more about live-in care or visiting care in Norwich
Choosing the right care option can often seem like a daunting decision, but Helping Hands are here to help. If you are considering visiting care or live-in care in Norwich and would like to discuss your options, simply call one of our friendly advisors and we can talk you through the options that could work for you.Request a callback Email us
Areas across Norwich that we cover:
Visit our branch, open Mon-Fri
You can visit our Norwich care team on Dereham Road on Monday to Friday, 8.30am to 5.30pm (excluding bank holidays).
Phone lines open 7 days a week
If you’d like to discuss your home care options and set-up a meeting with Carly and her team, please get in touch with us on 01603294159. We’re here to take your call seven days a week: