Norwich intermediate support from Helping Hands
At Helping Hands Norwich, we understand that sometimes you or your loved one may need a little extra support to stay safe, comfortable, and independent at home. We're regulated by the Care Quality Commission (CQC), so our intermediate care services are designed to bridge the gap between hospital care and living independently, giving you confidence during recovery, after an illness, or when managing a long-term condition. Whether it’s helping with daily routines, medication, or mobility, we’re here to provide compassionate, personalised support whenever you need it.
Not sure what type of care you need? Request a brochure and read about our services in your own time.
Get a clear overview of costs and what affects pricing, so you can plan with confidence.
Discover why thousands of families trust us for personalised home care across England and Wales.
Supporting people living in Norwich
Vicki Miller
Branch Care Manager
I've worked in home care for 15 years, starting as a community carer while at university, and I fell in love with the industry. I'm...
More about Vicki Miller
Helen Jones
Area Care Manager
Helen is the Area Care Manager for East.
Paul Sewell
Head of Operations
Paul Sewell is the Head of Operations for East.
Matt Bristow
Divisional Director
As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...
More about Matt Bristow
When to choose intermediate care
You might consider intermediate care if you or a family member is returning home from the hospital, recovering from surgery, or experiencing increased health or mobility challenges. It can also help prevent hospital admissions by offering support at home when you need it most. We tailor our care to your individual needs, so whether you require a few hours of visiting support each day, short-term respite care, or round-the-clock live-in care, you can feel reassured that we’ll be with you every step of the way.

Intermediate care services tailored to you
Our intermediate home care services in Norwich include visiting care, where our qualified carers make regular visits to assist with personal care, meals, medication, and daily tasks. Live-in care can help provide 24-hour support while maintaining your comfort and independence, and respite care can offer short-term care to give family carers a break when they need it.
Every service is designed with your well-being in mind, and we create care plans that match your goals, whether that’s regaining independence, building strength, or simply feeling safer at home.

Qualified intermediate carers in Newcastle
All of our intermediate care staff in Norwich are fully trained and experienced, ensuring the highest standard of care. We prioritise compassion, dignity, and respect, so you can trust that every interaction is focused on your comfort and confidence. From helping with personal care to providing companionship, our carers are committed to making a positive difference every day.
If you need more information on our intermediate care, please get in touch with our friendly customer care team today. They are available seven days a week via phone and online. If you prefer to speak to a member of the team in person, pop into our local branch for a chat. We look forward to having you on board.
Contact usNot sure what type of care you need? Request a brochure and read about our services in your own time.
Get a clear overview of costs and what affects pricing, so you can plan with confidence.
Discover why thousands of families trust us for personalised home care across England and Wales.
Branch information
Address
Opening times
| Monday | 8:00 AM - 7:00 PM |
| Tuesday | 8:00 AM - 7:00 PM |
| Wednesday | 8:00 AM - 7:00 PM |
| Thursday | 8:00 AM - 7:00 PM |
| Friday | 8:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 5:30 PM |
| Sunday | 9:00 AM - 5:30 PM |
| Monday | 8:30 AM - 5:30 PM |
| Tuesday | 8:30 AM - 5:30 PM |
| Wednesday | 8:30 AM - 5:30 PM |
| Thursday | 8:30 AM - 5:30 PM |
| Friday | 8:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |