Dulwich

Kerri was very helpful kind and patient I’m feeling positive we can find a good second carer for my mother in law thank you

A lady with a warm heart and patience

The customer adviser was really helpful and answered all my questions

Lucy listened carefully, was empathetic and acted very swiftly.

Good service offered at reasonable price

Your call was focussed and friendly and heloful.

So far, excellent.

The meeting was leisurely and thorough. The branch manager and her colleague took trouble to understand our needs, asked many pertinent questions, and looked around the house. By the end of the hour I felt reasonably confident that Helping Hands would be able to help us.

Got the help I was looking for

Generally all going well, largely good and reliable personnel.. 1 Would be better if they could be more pro-active in advising before supplies of soap, wipes etc run out.. 2 be more pro-active and take initiative in simple tasks of finding things and sorting regular daily tasks without having to contstantly ask other family members in the house.. both the above items would cause less anxiety and stress to the other elderly member of the house who is not well herself..