Reviews for our Dulwich Branch
Fiona Thomas and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.
Read our Reviews
Very helpful and clear thankyou.
Answered questions and got the info I needed.
Kerri was very helpful kind and patient I’m feeling positive we can find a good second carer for my mother in law thank you
The Assessor was extremely cordial and nice
A lady with a warm heart and patience
The customer adviser was really helpful and answered all my questions
Lucy listened carefully, was empathetic and acted very swiftly.
Good service offered at reasonable price
Because the people I spoke to are polite & efficient & gave me the answers I needed
Your call was focussed and friendly and heloful.
The meeting was leisurely and thorough. The branch manager and her colleague took trouble to understand our needs, asked many pertinent questions, and looked around the house. By the end of the hour I felt reasonably confident that Helping Hands would be able to help us.
So far, excellent.
. Very informative & explained could customise visits to suit our needs. Also will follow everything up with an email.
Got the help I was looking for
Generally all going well, largely good and reliable personnel.. 1 Would be better if they could be more pro-active in advising before supplies of soap, wipes etc run out.. 2 be more pro-active and take initiative in simple tasks of finding things and sorting regular daily tasks without having to contstantly ask other family members in the house.. both the above items would cause less anxiety and stress to the other elderly member of the house who is not well herself..