Live-in care and visiting home care in Dulwich
With a name that means “Marshy Meadow Where Dill Grows”, Dulwich is nestled in the London Borough of Southwark. As the birthplace of some of Britain’s most well-known names, including the actor Tim Roth, TV personality Sue Perkins (of Mel and Sue) and the author Enid Blyton, Dulwich is also home to one of the leading home care providers in the UK – Helping Hands.
Covering areas such as Camberwell, Streatham, Surrey Quays, West Norwood, Sydenham, Peckham, Brixton, Herne Hill and the surrounding areas, our dedicated team of carers in Dulwich are here to support you with personalised home care packages that are designed to keep you independent at home.
Meet Fiona Thomas, our Branch Manager
“Hello, I’m Fiona. As the Branch Manager for Dulwich, I am responsible for the recruitment and training of the hourly team, ensuring the branch is always compliant with Care Quality Commission (CQC) regulations and supporting our carers so that they have the resources they need to provide the best quality care to our customers.
“I believe that if our staff are supported and valued, they will feel more motivated to come to work and perform to the best of their ability, which will have a really positive impact on the customers we care for. After all, they are at the heart of what we do.”
Home care visits in Dulwich to support your independence
For over 30 years, we’ve been committed to providing person-centred care to thousands of families across the UK. As a family-run business, we understand how important it is for you to feel safe and independent in your own home – regardless of your condition. That’s why Fiona and her team are here to provide the dedicated support you need so that you can continue to live your life on your terms – just with a little help along the way.
You may be growing older and finding it increasingly difficult to get dressed and ready for the day, or perhaps you are living with a condition that affects your mobility and you need a little support with getting out to work; whatever it is you need, our Dulwich team will build a dedicated support plan to ensure that you have the support you need, when you need it.
Our aim is to ensure that you can continue to live your life safely and independently with no compromise to your day-to-day routine. So, whether need a carer to pop-in little and often to help you throughout the day or more intensive support for complex or clinical conditions, we’re here to help.
Live-in care to keep you safe at home
We understand that accepting the need for more intensive support for you or your loved ones can be difficult, but Fiona and her team are here to support you and alleviate any worries you may have. Live-in care does exactly what it says on the tin; a carer will live with you in your home to provide you with round-the-clock support. What’s more, we’ll work with you to find a carer that shares your hobbies and interests, so as well as receiving practical support, you’ll gain a friend along the way.
Here at Helping Hands, we provide our dedicated service with one person in the centre: you. With no restrictions on visiting hours, no set mealtimes or menus and no daily schedules to follow, you’re able to continue to live your life entirely on your terms. Live-in care enables you to have full flexibility and control over each day – we’re just here to offer a helping hand wherever you need it.
And with the support of our expert clinical team, we can also offer industry-leading care for more complex conditions such as PEG feeding, stroke after-care, catheter & stoma care and acquired neurological and spinal injuries. So whether you are living with a progressive condition and are in need of more intensive support, or you are recovering from an injury and require round-the-clock support on your road to recovery, our dedicated Dulwich team are here to help.
The carers worked very professionally and we are very impressed. They have been prompt and are a credit to the company. We would be very happy to use Helping Hands again and would recommend.
Peter and Angie from Dulwich
Domiciliary care for you in Dulwich
When the need for more intensive support arises, we understand that residential care isn’t always everybody’s first choice. If your independence is important to you then it’s important to us too, so we’ll work with you to provide a personalised care plan to ensure that you have the care you need to support you at home.
With domiciliary support from Fiona and her team, you will have the freedom to choose the frequency and intensity of your care, meaning that the only person in control of your care is you.
Specialised dementia care from our Dulwich team
With over 100 different variants of dementia, it’s important that you have the correct information and support available to you when you need it, that’s why Fiona and her team are here to provide specialist guidance and support to you and your family throughout your dementia journey. Whether you are learning to adapt following a recent diagnosis, or you are in the latter stages of dementia and in need of more intensive support – we’re here to help.
When you or your loved one is living with dementia, we understand that familiarity is key. With specialist dementia care from our Dulwich team, we’ll give you the support you need to remain safe and happy in the comfort of your own home, bringing peace of mind to you and your loved ones.
Elderly care to support you at home
As we grow older, we may begin to find more difficulty in the tasks that we had once found quite simple. It may be that you are having trouble with getting out of bed and dressed for the day, or perhaps you are a caregiver for your partner but you can no longer support them like you used to. With elderly care from Fiona and her team, you have the support you need to remain independent at home.
Loneliness becomes more common in our elder years, so even if you would just like a friendly face to pop in for a cup of tea and a chat in the afternoon – we’ll be there for you.
Our service is to the community. I believe that everyone deserves to have top quality care to ensure they can live their lives as independently as possible.
Linh, Dulwich Branch Manager
Respite care for as long as you need it
You may be recovering from an illness or injury and don’t feel comfortable at home just yet, or perhaps you would like to take a trip into London for the weekend but you don’t feel safe going alone. Respite care is available for many occasions and can sometimes be needed at very short notice. But worry not, Fiona and her team can swiftly put a personalised respite care package in place to ensure that you have the support you need, for as long as you need it – often within 24 hours of your initial enquiry.Request a callback Email us
Fully-trained carers in Dulwich
Helping Hands was founded by Mary Lee in 1989 as a way to offer support to families who wanted to remain in the comfort of their own homes. Thirty years later, we’re proud that – with the dedication of our wonderful carers – we are still providing the same person-centred support to families across England and Wales.
Each of our carers are fully trained in moving & handling, health & safety, safeguarding, equality & diversity, medication support and many more, and they each possess the very quality that is pivotal to becoming a great carer: kindness.
We employ all of our carers directly, so you don’t need to worry about any additional paperwork or agency fees. We ensure that each of our carers receive full background checks, such as Disclosure Barring Service (DBS) screenings, as well as regular training refresher courses to ensure that their skills and practice are always at the best that they can be.
Here at Helping Hands, we’re proud to be the only home care provider to be endorsed as a Centre of Excellence by Skills for Care, and we are also fully licensed by the Care Quality Commission (CQC).
Areas across Dulwich that we cover
|Surrey Quays||West Norwood||Sydenham|
|East Dulwich||Norbury||Thornton Heath|
|Sydenham||Forest Hill||South Norwood|
Find out more about care in Dulwich
If you’d like to find out more about how Fiona and her team can help you, please call us on 0203 811 7160. Our phone lines are open seven days a week.
If you’d prefer to meet face-to-face, you are welcome to pop into our branch on Norwood Road. Or we can meet you for a coffee at a place most convenient for you – whether that’s at your local café or your kitchen table.