Live-in care and visiting home care in Dulwich
Our team of dedicated carers are supporting people to live independently within their own homes throughout the Dulwich area, including Camberwell, Streatham, Surrey Quays and the surrounding areas.
Based on Norwood Road near Tulse Hill tube station in south London, our home care specialists can support with everything from housekeeping and preparing meals and right through to personal care, administering medication and supporting with more complex medical conditions.
As a listed provider on Age UK for London, expertly trained carers are here to help make your, or a loved one’s, life easier and more comfortable. They will put your comfort and well-being first at all times.
Home care visits in Dulwich start from just 30 minutes each week through to several visits a day or overnight support. We have many flexible options, including temporary respite care and 24-hour live-in care. We believe in putting you first, always.
Meet Linh, our Branch Manager
Having worked in care for over 20 years, Dulwich Branch Manager Linh Ly has a wealth of experience that she brings to her role. A Registered Manager with the Care Quality Commission, Linh supports customers to receive the care they need at home, and also trains and manages the branch's team of carers.
Linh says, “As the Registered Manager for the Dulwich office, I’m responsible for the day to day running of the branch. I’m very passionate about providing a high-quality service, and believe that we’ll achieve this by providing guidance and support to our dedicated carers and office staff."
Housekeeping help in Dulwich
You may need some extra assistance at home with housekeeping, such as dusting, vacuuming, cleaning the kitchen or bathroom, sorting the laundry and other regular tasks or one-off priorities.
With Helping Hands, our housekeeping assistants are trained and fully DBS checked, offering you extra peace of mind over the people coming into your home.
If you’re struggling in balancing commitments, maybe at work or with family, we can also arrange for an assistant to prepare and cook delicious meals for your family – to your specific tastes and dietary requirements.
Your home is your castle. We make sure that each room in your home is treated with respect and is kept in line with your high standards. A live-in housekeeper can also be arranged if you find you need additional assistance each day.
Personalised home care in Dulwich
Whether you need some extra help around the home or a higher level of support, you can rely on our Dulwich carers. From half-an-hour visits through to overnight care, they’re on hand to assist with:
- Washing and dressing – helping you to keep up your morning or nightly routine
- Using the toilet or commode – offering assistance while respecting your privacy and dignity at all times
- Keeping on top of housekeeping – making sure your home is clean and tidy as well as preparing meals and carrying out errands
- Assisting with medication – ensuring you have your tablets or medicines at the right time
- Complex care support – helping with manging catheters, stomas or PEG-feeding tubes, allowing you to remain comfortable and respecting your independence
Because circumstances can change unexpectedly, we can arrange for care to start urgently to accommodate hospital discharges or family emergencies.
We can also provide short-term respite care should you ever need to leave a loved one for any reason. Respite care ensures that there’s no disruption to their care, putting yours and your family members’ minds at ease.
Top-ups to direct payments
If you receive direct payments for social care through your local social services, we can accept top-ups to these payments. Get in touch to find out more.
The consistency and dedication of my mother’s care team has been exemplary. I have nothing but praise for them. My mother has been very happy and settled throughout the whole process.
Stephen, a Helping Hands customer
Live-in care in Dulwich
Having 24-hour care ensures there’s always someone there to help, no matter what the time of day. If you’re concerned that a loved one is at a greater risk of falls during the night-time hours or if you yourself live with a more complex condition like multiple sclerosis or motor neurone disease, live-in care is a real alternative to moving into a residential home.
Live-in carers go through our in-depth and industry-endorsed training before joining our team, and are picked according to your needs. Because it’s often hard to welcome someone else into your home, we make sure the carer is carefully matched to you and your daily care requirements. They often become a great friend and source of support and companionship.
Sometimes it might feel that a care home is the only option for getting the care you need. However, live-in care takes away the disruption and emotional upheaval that a care home can bring.
As with all of our services at Helping Hands, we provide fully regulated and fully managed live-in care. Your local care manager is just a phone call or email away, and any changes can be handled quickly and smoothly.
Specialist support for dementia and complex conditions
Caring for a friend or family member with dementia can be challenging. With specialist dementia care in Dulwich, your loved one can stay in the familiar surroundings of their home environment and maintain the same routines. We’ve been offering personalised care at home for nearly 30 years, and arrange person-centred care built around your loved one’s specific needs and lifestyle.
With a team of clinical nurse specialists, all of who are registered with the Nursing & Midwifery Council, we also provide support to adults with more complex healthcare needs across Dulwich and the surrounding areas. We’re supporting people with MS, spinal injuries, Huntington’s, motor neurone disease and acquired brain injuries to live independently at home.
Our focus is always on independence, no matter what your support needs. We’re helping people to live the life they want, even if that involves daily support at work, during your studies or with the day-to-day routines at home. We even support customers on carer-assisted holidays, even travelling as far afield as Asia and Australia.
Professionally trained carers in Dulwich
The one thing that each of our Dulwich carers have in common is their passion for care. They are fully committed to supporting individuals and families in the local area, and each passed our industry-endorsed training to do just this.
In order to provide the highest standard of care, each carer goes through a detailed training programme even if they have been working in care for years. We also carry out in-depth checks before they join our team. As a fully managed service, we provide regular carer supervisions, together with ongoing training and support and opportunities for career progression.
Unlike many other home care providers, we employ each of our carers directly and offer a service that is fully regulated by the Care Quality Commission. This allows us to manage our carers, providing extra cover when it’s needed, and ensuring that they each work to our high standards.
Being a carer doesn’t feel like work. It’s really nice to be able to help people in their own home.
Amy, a Helping Hands carer
Learn about live-in care or visiting care in Dulwich
There’s a lot to take in when arranging care for you or someone else in your life. Our team of specialists is here to help you every step of the way. Call us today or request a call back for a time that suits you.Request a callback Email us
Areas across Dulwich that we cover
|Surrey Quays||West Norwood||Sydenham|
|East Dulwich||Norbury||Thornton Heath|
|Sydenham||Forest Hill||South Norwood|
Visit our Dulwich branch
The opening hours for the branch on Norwood Road in West Norwood are listed below.
Phone lines open 7 days a week
If you’d like to discuss your home care options and set-up a meeting with Linh and her team, call us seven days a week on 02031317828 (Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm