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Home care in West Norwood

Excellent 4.5 Star Rating 5,050+ reviews on
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4.5 Star Rating
Excellent | 5,050+ reviews
Your nearest branch: Dulwich
Speak to our team today

Lines open at 9:00 AM on Saturday

New customer

Lines open at 8:30 AM on Monday

Existing customer
020 3937 8884
Your nearest branch: Dulwich
Speak to our team today

Lines open at 9:00 AM on Saturday

New customer

Lines open at 8:30 AM on Monday

Existing customer
020 3937 8884

Visiting care and home care in West Norwood

West Norwood is a thriving residential area well served by amenities and surrounded by hillsides on its east, west and south sides, with far-reaching views of the City of London, Crystal Palace and more.

This is just the sort of area that Helping Hands likes to get to know, as we want to ensure that as many people as possible have the ability to receive care from our amazing, compassionate carers, delivering both our visiting and live-in care services.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care supporting families in West Norwood

Our carers provide a wide range of support across West Norwood, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
    • Home care services available in West Norwood
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    Supporting people living in West Norwood

    While we do not have a physical branch in West Norwood, care in the area is coordinated by our Dulwich branch, working with carers who support people across the local community.

    Cherrelle Walter
    Cherrelle Walter

    Branch Care Manager

    I have 13 years of experience in homecare, currently serving as Branch Care Manager at Dulwich. I'm dedicated to delivering high-quality, person-centred care, with a...

    More about Cherrelle Walter
    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

    More about Matt Bristow
    Christien Ingrosso
    Christien Ingrosso

    Head of Operations

    Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

    More about Christien Ingrosso
    Clara Gbadebo
    Clara Gbadebo

    Branch Care Manager

    Clara is the Branch Care Manager at Dulwich.

    What families say about our care
    Google Reviews
    Homecare.co.uk Reviews
    HelpingHands Reviews
    Trustpilot Reviews
    CQC Logo
    Fully regulated care supporting West Norwood

    Care services supporting families in West Norwood are delivered by our Dulwich branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    Home care in West Norwood

    Visiting care from Helping Hands sees our compassionate carers coming to your home to deliver every aspect of your care, including meal preparation, personal care, medication, housework and anything else you need support with. Your independence is promoted at all times to ensure that you get to live your best life possible within the home you love, while thanks to your bespoke package of care designed especially for you, your routines and preferences will always be respected.

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    West Norwood live-in care

    Live-in care will see our amazing carers living in your home with you, ensuring that you’re always supported around the clock. Whether you have mild or complex care needs you can benefit from the around the clock presence of your carer, meaning that if you aren’t confident being alone at home it is a great reassurance, for both you and your loved ones. They’ll never make you feel as if your home isn’t your own anymore though, as they’ll be discreet and give you space when you need it.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Better than an agency in West Norwood

    We’re better than home care agencies because we aren’t one! We never have been an agency – we’re a private home care company who considers our carers to be the most important part of what we do. We look after our carers so that they’ll look after our customers excellently, employing them directly rather than insisting that they’re self-employed as many agencies do, before charging you hidden fees to ‘match’ you with someone suitable.

    A carer pours tea for an elderly man and woman sitting at a patio table outdoors, surrounded by greenery, enjoying a peaceful afternoon together.
    Domiciliary care in West Norwood

    Your routines in your own home are very important; after all it’s how you’ve always done things so it makes perfect sense that when you need domiciliary care you would still like those routines followed. Whether you choose visiting or live-in care you’ll still receive the same exemplary standards that we deliver, and with visiting care starting from just 30 minutes per week you can be sure we’ll design a package that suits you perfectly.

    A woman in a light purple uniform and blue gloves slices bread on a chopping board in a modern kitchen. A vase of flowers and a glass of water sit on the worktop nearby.
    Dementia care at home

    Our 30 years of dementia care experience have seen us care for thousands of customers in their own homes, enabling them to live their best life possible in the place they love as their condition progresses. Remaining in familiar surroundings for your care, close to loved ones and precious memories can be beneficial when living with dementia, even helping to reduce confusion and anxiety in some cases. Our carers will offer guidance & support whenever you need it and with their specialist assistance you’ll remain as independent as possible.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Short term respite care

    Respite care at home can be preferable to having to relocate to a care home temporarily, as they won’t be able to give you the one-to-one, personalised care that you’d get from remaining at home and being cared for. Our amazing carers can come to you on a short-term basis and deliver all the care you need, until your regular carer returns or you’re well enough to manage on your own again. Even in an emergency, we’ll still always try to be with you within 24 hours.

    A woman with curly hair smiles whilst cutting vegetables, including carrots and peppers, in a bright kitchen.
    Elderly care for extra support

    Elderly care can be useful if you’re finding certain tasks around your home are becoming more difficult than they used to. Perhaps you’re struggling to get in and out of the bath, bed, or shower, prepare nutritious meals or mange the vacuuming? Regardless of what you need support with we can help, and thanks to your personalised support plan we’ll know exactly what your preferences are and how we can support you to live your best life possible in your own home.

    An older woman with short blonde hair, wearing a blue cardigan, smiles while holding a biscuit and sitting at an outdoor table with tea and pink flowers, chatting with another person.
    Fully trained carers in West Norwood

    We value our carers highly because they’re the true heart of our business. They go above and beyond every day of the years to ensure our customers get to live the highest quality life they can, regardless of their condition. Our carers are well trained when we first take them on but we also give them the opportunity to develop their skills and we love it when we can promote from within and see our carers progress to management, as that’s how we know standards will remain high. We’re also fully regulated by the Care Quality Commission and Care Inspectorate Wales, so you know we’ll deliver the high standards we promise.

    Supporting communities across West Norwood

    Our carers provide home care in West Norwood and nearby areas including these locations.

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    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    020 3131 7828
    Branch information
    Address

    Helping Hands Dulwich, 525 Norwood Road, West Norwood, SE27 9DL

    Show in maps West Norwood Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed
    Other care covered