At Helping Hands, our West Norwood care team have been providing specialist, person-centred home care to people across England and Wales since 1989. In that time, we’ve helped tens of thousands of people to enjoy the quality of life they deserve while they receive compassionate one-to-one support in the comfortable, familiar surroundings of their own homes.
We offer a number of bespoke, fully managed home care services that can be tailored to your personal requirements and wishes, ensuring you get a holistic care plan that fully supports you at all times. Our visiting care starts from just 30 minutes a week – ideal for people with straightforward support needs – and range all the way up to round-the-clock support with live-in care. We can also offer specialist support for people living with complex medical conditions, such as types of dementia and advanced cancer.
Also known as ‘care at home’, domiciliary care is becoming an increasingly popular alternative to moving to a residential nursing home when additional care is required. Staying at home for care means you won’t have to go through the stressful and often upsetting experience of leaving the home that you love and settling into entirely new surroundings. Domiciliary care also gives you more control over your care plan; from minor details such as setting your own bedtimes and choosing what you’d like your carer to prepare for dinner, to more significant aspects of your care such as how often your carer visits each week and exactly what type of care you’d like to receive.
With over 30 years’ experience in the home care industry, it’s safe to say we know how to spot a great carer. We always want to make sure we’re hiring only the very best candidates to our care teams, which is why we have such a stringent recruitment process in place. We handpick applicants who possess naturally empathetic and compassionate personalities and perform extensive background checks on all new recruits before they join our team providing home care in West Norwood to ensure they’ll be a great fit for us and for you.
Then, when they start with us, every carer participates in our award-winning training programme which we’ve been curating for over three decades. This equips them to provide specialist home care to customers with a wide range of support needs and includes modules such as first aid, medication assistance, dementia care, moving and handling and so much more. And, for your complete peace of mind, all of our care services are fully regulated and monitored by the Care Quality Commission and Care Inspectorate Wales, so you know you’re only ever getting the very highest standard of support from our carers.
To find out more about how home care from Helping Hands can help you to remain independent and enjoy a better quality, get in touch with our friendly customer support team today. Alternatively, you can contact us via our website and arrange a suitable time for us to call you back.