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Home care in East Grinstead

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01903 334217

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Existing customer

01903 250447

Lines open until 5:30 PM

New customer

01903 334217

Lines are currently closed

Existing customer

01903 250447

Visiting care and home care in East Grinstead

If you’re seeking a reliable, trustworthy home care option, then look no further than our wonderful team of carers in East Grinstead. Helping Hands have a foundation of kindness, compassion and empathy, and those values are prevalent in everything that we and our carers do. Our person-centred home care services are designed uniquely around each customer’s specific needs and preferences, ensuring you benefit from a package of care that neither gives you too much or too little. This way, you know you’re getting value for your money but won’t ever be left feeling isolated or unsupported.

Quality care at home

From short term support to longer term visits and live-in care, our East Grinstead team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

Meet the East Grinstead care team

Alison Jones

Area Care Manager

Matt Bristow

Divisional Director

Our Reviews

Fully regulated by the CQC

Our East Grinstead branch is fully regulated and accredited by the CQC

Find out more

High quality home care in East Grinstead

When it comes to providing home care that really makes a difference and offers true value for money, a one-size-fits-all approach simply doesn’t work. Rather, you need a bespoke package of care that is designed around your specific needs and preferences, to ensure you’re never left feeling isolated or unsupported. From your very first meeting with your local care manager in East Grinstead, we’ll take the time to ensure we fully understand what you’re looking for from a live-in carer, and how they can best help you to continue living life on your own terms and in your own home. It might be that you’d prefer them to focus on assisting with some areas of home life more than others, or perhaps you’d like to be matched with someone of a particular gender or who shares your personality and outlook on life. Whatever you require and however you like things to be done, we’ll make sure every decision that’s taken regarding your care has you at the centre.

24/7 live in care support

One of the care services our East Grinstead team offer is live-in care, where a friendly, expertly-trained Helping Hands carer will come to live with you in your home – either throughout the day or round the clock – and provide you with customer-led, person-centred support. Your live-in carer will be able to help out with just about anything you might need – whether that’s assisting with toileting, bathing and getting dressed, helping you get into and out of bed, cleaning and tidying the home, preparing delicious, nutritious meals, accompanying you out and about, and so much more. They’re there to be your personal helper and companion, and are an incredible source of support, comfort and peace of mind.

Why Helping Hands is better than a care agency in East Grinstead

With private care from Helping Hands, we’ll provide you with a personalised care plan that is fully designed to your specific requirements and wishes. Our East Grinstead care team will take the time to learn your personal preferences, hobbies and interests, and will match you with an expert carer who shares your personality. Every aspect of your care will be designed around you and your needs, ensuring you receive a holistic package of care that gives you a level of support, companionship and confidence that allows you to enjoy your normal routines and activities as much as possible.

Qualified carers providing a variety of care services in East Grinstead

Our carers truly are at the heart of everything that our customers love about the support we provide in East Grinstead, and that’s because they’re truly wonderful people. Each and every Helping Hands carer has been selectively recruited for their compassionate, dedicated approach to their role, and has undergone rigorous background checks to ensure they’ll be a perfect fit for us and for you. Then, when they start with us, they receive our industry-leading carer training, which includes modules on dementia care, mobility assistance, medication, health and safety, and so much more.

Other areas we cover

Brighton
Littlehampton
Shoreham-by-Sea
Lancing
Arundel

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FAQs

Since our inception in 1989, our focus has been to provide outstanding, person-centred home care to each and every one of our customers across England and Wales. And with 30 years’ experience in doing just that, we know exactly what it takes to get it right. With your independence at the fore, Justyna and her team will work closely with you to gain an understanding of your needs, preferences and routines, so we can provide a personalised care plan that is suitable for you.

With visits starting from as little as 30 minutes per week, our Worthing team will work entirely around you so you can feel safe and supported at home – with no compromise to your independence. Whether you need support with the practicalities such as personal care, household chores and meal preparation, or simply a friendly face to pop in for a cup of tea and a chat so you have some companionship, our Worthing team will are here to support you in any way you need.

Live-in care is exactly what it says in the name: a live-in carer will come and live with you in your home to provide round-the-clock support for whenever you need it. With empathy and discretion, our live in care in Worthing team will ensure that your needs are catered for at all times – no matter what time of the day it is.

We understand that, when it comes to care, everyone has their own individual needs and preferences – regardless of their condition. Whether you are living with a condition that affects your mobility and you’d like someone to support you with managing your home and work life, or you would like a carer to help you maintain the hobbies that are important to you, our Worthing team are here for you.

Because we’re a private care provider rather than a care agency, we at Helping Hands can offer you an exceptional care service that encompasses full carer support, fully-trained and motivated carers, and no unexpected fees for you. We’re better than a care agency because we employ all of our carers directly and we make sure they’re paid properly and on time. Often care agencies will require the customer to manage payments to their carer themselves, resulting in all sorts of stressful, time-consuming paperwork. All of our care provision is independently regulated and fully managed, so you can be confident that you’ll always be our top priority.

Home is where the heart is; that’s why Justyna and her team provide expert domiciliary care that enables you to feel safe and independent in your home. And as a company that was built on a foundation of family values, we’ll work closely with you and your family so that you are always in control of your own care.

Whether you want visits that are little and often or more intensive support for a clinical condition, we’ll build a care package that is entirely focused around you and your needs. And with no restrictions on visitors, mealtimes or menus, the only person who decides how you receive your care is you.

The time following a dementia diagnosis can be distressing for you and your family. And with so many variants and complexities behind the condition, we understand that the details of your diagnosis can often be difficult to digest. But with expert dementia care from Justyna and her team, we’ll be there to give you the best level of guidance and support for you and your loved ones.

From dealing with memory loss to understanding how to manage challenging behaviour, our Worthing team are here to help you and your loved ones come to terms with your condition and learn how to manage the symptoms that come with it – whether that’s through communication or creating a life story book.

The inevitable stages of aging can often come hand-in-hand with a noticeable impact on our physical and mental abilities. Our bodies can often become weaker and our minds aren’t always as quick as they once were – but that doesn’t mean that you have to forego your independence if you’re feeling like you could use a little extra support.

You may need some practical support with your personal care, meal preparation and medication administration, or perhaps you enjoy a morning walk along the seafront but you don’t feel confident going alone anymore. Whatever it is you need, Justyna and her team are here to ensure that you have the support you need to feel safe and independent in the place you know best.

We understand that care needs can be unpredictable, and they can arise and change at such little notice that finding an alternative seems almost too difficult. But with respite care from Justyna and her team, we’ll ensure that you have a personalised respite support plan in place that is ready for whenever you need it – often within 24 hours of your initial enquiry.

Respite care is available for any occasion; you may be about to be discharged from hospital and would like some extra support whilst you get back on your feet, you may be looking to take a small break away but would like some help whilst you’re away from the familiarities of your own home or perhaps your usual caregiver has to tend to an emergency elsewhere. Whatever it is you need, we’ll provide a seamless transition between carers and ensure that your usual routines are followed to a T.

Over the course of our 30 years, we have received a number of accolades that we’re immensely proud of – such as being the first and only home care provider to be recognised as a Centre of Excellence by Skills for Care and becoming a dedicated member of the Dementia Action Alliance (DAA). But none of this would have been possible if it wasn’t for the commitment and compassion of our wonderful carers, support staff and management teams.

Each of our carers are directly employed with us, so you don’t have to worry about any additional paperwork or agency fees. And following our stringent recruitment process, each of our carers complete an award-winning training course that includes moving and handling, personal care, safeguarding and medication administration, as well as regular refresher courses to ensure that their skills and expertise are always at the best that they can be.

Like all our branches, our Worthing office is fully regulated by the Care Quality Commission (CQC), so you can rest assured that you are always receiving a service that is high-quality, responsive and effective.

Branch information

Address

Helping Hands Worthing, 5 Offington Lane, Worthing, BN14 9RY

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

Other care covered

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Home care in East Grinstead