When you’re looking for exceptional supported living care across England and Wales, you should look no further than Helping Hands. Our visiting and live-in care services are fully regulated by the Care Quality Commission and Care Inspectorate Wales, meaning that if you’re looking for home care in Eastbourne, we’ll be able to support you just as you wish. We have 150 branches across England and Wales but we don’t operate franchises – every single one is owned and managed by us. Their branch teams are always ready to offer exceptional care and support to our customers, and your local Eastbourne team is no exception.
You may be living with physical or mental disabilities, struggling with the after-effects of an accident or illness, or recovering from surgery, but regardless of why you need us, we’ll be there for you. Our amazing carers can support your medication, mobility, meal preparation, housework, and personal care, as well as so much more. This’ll help you to make the most of living in the home you love, without worrying that you’ll have to move into residential accommodation, leading to further reassurance for both you and your loved ones that you’re in the place you want to be and you can live independently without a loss of safety.
You deserve to have your routine respected at all times, whether you’re living with complex care needs, or you require a small amount of extra support. At Helping Hands, we strive to ensure that you always get to enjoy the activities you undertake, whether it’s going to a day centre or walking the dog. You can be comfortable and feel secure because we’re there to support you, while also ensuring you enjoy increased independence in the home you love. No-one wants to feel that they have to rely on other people for the essentials of daily life, yet by allowing our carers to support you, you’ll get the best of both worlds. Our carers and support assistants never overstep boundaries – knowing instinctively when you’d prefer some quiet time or you’re in the mood for company. They’ll be with you around-the-clock if they’re living in, or only when you need them if they’re visiting, such as when you want to get out of bed, take a shower, have support with your studying, or you need transporting to work.
Our carers and personal assistants are amazing at what they do and we’re always careful to pick people who we know will be dedicated to promoting your independence. We look for personal qualities of compassion and kindness over practical caring skills, as we can train people on how to use equipment, but we can’t teach them to care from the heart. That doesn’t mean we don’t equip them with the essential knowledge to take care of every aspect of your routines though, far from it, as our training and development courses are designed to teach everyone industry-leading techniques. In addition, because we only believe in person-centred care at Helping Hands, you’ll always be kept at the centre of your support journey, and we’ll always treat you as the unique individual you are.
Talk to our friendly customer care team seven days a week about how we could be supporting you in Eastbourne. You can chat to us online, via the phone, or pop in to speak to your closest branch team, whose details you’ll find here.