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01323 409783

Lines are currently closed

Existing customer
01323 409783

Visiting care and home care in Eastbourne

Our branch providing hi quality home care in Eastbourne is fully-managed by a specialist care manager, with a plethora of compassionate carers determined to deliver the very best quality of care to your home.

As a fully-regulated nationwide home care provider, all our staff are highly-trained and monitored by the Care Quality Commission to ensure they are well-equipped for even the most complex of needs. 

From their office that is just a stone’s throw away from the sea, our dedicated team of Helping Hands home carers are available to support families living in Bexhill-on-Sea, Hastings, Uckfield, Lewes, Seaford, East Dean, Pevensey Bay, Polegate and surrounding areas.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care supporting families in Eastbourne

Our carers provide a wide range of support across Eastbourne, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Eastbourne
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    Supporting people living in Eastbourne
    Alison Jones
    Alison Jones

    Area Care Manager

    As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate...

    More about Alison Jones
    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

    More about Matt Bristow
    Sophie Lowe
    Sophie Lowe

    Branch Care Manager

    Sophie is the Branch Care Manager at Eastbourne.

    What families say about our care
    CQC Logo
    Fully regulated care supporting Eastbourne

    Our Eastbourne branch is fully regulated and accredited by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    Home care in Eastbourne

    With no limit on what home care can help with, our team  providing home care in Eastbourne will work with you to build a personalised care plan that is centred entirely around you and your needs. Our experienced carers are here for you and your loved ones, no matter what you need help with. And with visits available from as little as 30 minutes up to several hours a day, we can provide a bespoke service that is entirely tailored to you.

    Whether you need visits that are little and often to help you around the house or more complex support for a progressive condition, Samantha and her team will work with you to ensure that you have dedicated support at your fingertips whenever you need it.

    As a business that was built on a foundation of family values, we understand the importance of feeling safe and independent in your own home. With you at the heart of our service, we will work with you and your loved ones to ensure that you have everything you need to continue to live your life entirely on your terms – just with a little help along the way.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care

    Your independence is incredibly important to us, and with live-in care in Eastbourne from Samantha and her team, you will have the support you need without facing the added disruption or distress which can be caused by moving into residential or nursing care.

    We’ll work with you to find a suitable carer to live with you in your home so that you have the level of support you need without having to leave the place you know best. Regardless of your age, condition or requirements, Samantha and her team will work closely with you to build a personalised live-in care package that is centred entirely around you.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Eastbourne

    We’re committed to providing exceptional home care to people living in Bradford and the surrounding area. Helping Hands are a private care provider, rather than a care agency, which means we employ and pay our carers directly. We want our carers to be able to give you all of their energy and attention, so we do everything we can to look after their wellbeing.

    We also want the very best for our customer, so there are no annoying hidden costs or unwanted extras with us – we’re fully transparent about all of our fees, so you can have total confidence that you’re getting exactly what you want and need from us. And, for your added peace of mind, all of our care is fully regulated by the Care Quality Commission and Care Inspectorate Wales, demonstrating our commitment to exceptional standards of care each and every day.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Award-winning training for our Eastbourne home carers

    Each of our home carers complete a stringent recruitment and training process that enables them to have the knowledge and experience to support your every need. What’s more, they all possess the one quality that is needed to become an excellent carer – they all genuinely care.

    Upon completing their fine-tuned recruitment process including full background checks, each of our carers complete a comprehensive training course that covers a variety of modules including moving and handling, safeguarding, medication administration, equality and diversity and many more. So with their expert training and previous industry experience, you can rest assured that you are in safe hands.

    Since our inception in 1989, we’ve been providing person-centred home care to thousands of families across the UK. And as a result, we are proud to be the only home care provider to be endorsed as a Centre of Excellence by Skills for Care, and we are also fully regulated by the Care Quality Commission (CQC).

    Supporting communities across Eastbourne

    Our carers provide home care in Eastbourne and nearby areas including these locations.

    Local updates
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    How Home Care Enables Seniors to Stay Active in Eastbourne

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    A carer in a lavender uniform smiles and gestures whilst sitting beside an elderly man with glasses, who is looking at a photo album. They appear to be sharing a pleasant conversation on a sofa.
    How Elderly Care Can Support you in Eastbourne

    The Importance of Elderly Support in Eastbourne It’s quite normal to find that, as we...

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    FAQs

    Home care in Eastbourne is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Eastbourne depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Eastbourne.

    Home care in Eastbourne can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01323 383658
    Branch information
    Address

    Helping Hands Eastbourne, Unit 12a, Pacific House, Easter Island Pl, BN23 6FA

    Show in maps Eastbourne Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed