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Home Care Lewes

Little and often, companionship to nursing. With branches nationwide.

Home Care Lewes

At Helping Hands, we are proud to have been supporting our customers to live independently in their own homes since 1989. Since then we have cared for thousands of people who wanted to stay in the place they love best, so why not give us a call today and discover how we could be supporting you or your loved ones in the Lewes area? We’re fully regulated by the Care Quality Commission and Care Inspectorate Wales and we are a founder member of the UK Home Care Association, so you know you’ll be in good hands with Helping Hands.

We care for people all across Lewes, including Wallands Park, South Malling, Southerham, Offham, Swanborough and the surrounding areas.

This branch covers where you need care:

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To learn more about how we can help call

01273051126 *If you are an existing customer, please use the branch phone number

Branch address

Helping Hands Lewes, Office 8 & 9, North Street, Lewes, BN7 2PA (see on maps)

Live-in care and agency care in Lewes

Famous for being the largest November the fifth celebration in the world, Lewes Bonfire Night draws crowds of 80,000 spectators each year and has up to 5,000 participants. At the other end of the historic spectrum is the annual Pea throwing championship, so there really is something for everyone in this hilly, but pretty Sussex town. Adding to the attractions, Helping Hands counts Lewes amongst its most recent locations, but despite being relative newcomers to the area, we have been supporting people to live comfortably and independently throughout Sussex and beyond for over 30 years.

We offer two different types of personal care to our customers, visiting care and live-in care. Both characterised by their descriptive names, visiting is where one of our compassionate carers will come to your home at prearranged times and carry out your entire care needs, before moving on to support another customer in the area. Live-in care, as it suggests, is where our carer will actually reside in your home with you, providing extra reassurance for both you and your loved ones.

Meet the team

Hailey Francis

Meet Hailey Francis, our Branch Care Manager, Home Care Lewes

"Hi, I’m Hailey, the Branch Manager for Lewes. I have worked at Helping Hands for a while now and started my journey at the Eastbourne branch, and then moved to the Brighton branch as their branch manager. “As manager for the new Lewes branch, my role is to ensure we have a safe, well-led team so that the branch runs smoothly. I am also here to answer any questions and to support everyone, both carers and customers."
Alison Jones

Alison Jones

Area Care Manager, South East

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Matt Bristow

Matt Bristow

Regional Care Director, South East

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareRespite Care

Other services we provide at this branch

Home care in Lewes

Home care from Helping Hands can be as often or infrequent as your needs dictate, and with visits starting from just 30 minutes a week, you can be sure we can support you regardless of your condition. Our carers are compassionate and professional and will be able to support you with housework, laundry, personal care, meal preparation, mobility support, medication administration and much more.

Better than a care agency in Lewes

Traditional home care agencies often require their carers to be self-employed and demand introductory fees from their customers to match you with the carer in question. Helping Hands is not an agency and therefore all our carers are directly employed by us, meaning neither of you have to worry about employment legalities or ‘finder’s fees’. We take care of everything, meaning that your carer can just focus on the important thing: taking care of you.

Live-in care in Lewes to support you

Live-in care from the team in Lewes means you still get the highest standards of care that you’d receive from our visiting service, yet your carer lives in your home with you, providing around the clock companionship as well as care. This ensures that you are never alone in your home but doesn’t mean that your carer will be under your feet all day! They will be as discreet as you want them to be, giving you plenty of time for solitude or keeping you company as much as you wish.

Private care Lewes

Helping Hands are a private care provider, which means that – unlike many care agencies – we pay our carers directly and won’t expect our customers to handle mountains of stressful, time-consuming paperwork. We think this is an important policy, because it gives our carers more time and energy to devote to providing you with the best possible care, as well as making your care journey much more straightforward. From your first contact with our wonderful care team in Lewes, we’ll put you at the centre of your care plan and will make sure you’re receiving the type and level of care that you need to give you the independence and comfort you deserve.

Dementia care in Lewes

When living with dementia it can be important to discuss future care needs, even if they aren’t yet necessary. This is because when you eventually do need care, you may have less ability to actively discuss how you would like to be looked after when the time comes. Dementia care from Helping Hands means that you will be cared for by a company considered dementia specialists in the industry, with over 30 years’ experience caring for people living with various different types of dementia.

Elderly care in Lewes

As we age, we often slow down, finding tasks that we used to complete with ease a little more difficult, or perhaps impossible. Elderly care means that one of our carers will help you with the necessities of running your home or helping you to attend appointments or activities outside of your home. We can be there for everything that will help to make your day-to-day life that bit more enjoyable. Whether vacuuming your carpets or helping you to shower, our carers can support you in any way you need.

Fully-trained carers in Lewes

Our carers are at the very heart of our business and we’re sure you’ll agree once you’re being cared for them. Our fully managed service ensures that our carers and our customers are always looked after properly, ensuring motivated carers who feel valued in their work and satisfied customers who look forward to seeing their carer’s smiling face every morning. We rigorously train our carers to ensure they can fully support our customers’ needs and we continue their professional development throughout their career with Helping Hands. We are accredited by the Dementia Action Alliance, were a founding member of the Homecare Association and are fully regulated by the CQC and CIW. Therefore, you can be confident that you’re being cared for by a company who delivers excellence every time.

Discover more on how we're better than just a care agency in Lewes

Discover how we could be supporting you or your loved ones today, by calling our friendly team of customer care advisors. They’re available seven days a week for your convenience, or if you prefer, contact us via our website.

 

 

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Reviews

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taken from NHS Choices

“My wife has Helping Hands twice a day and you could not ask for better carers.”

September 2021

taken from Google My Business

0 out of 5

from 0 reviews

Our credentials

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM

Branch address

Helping Hands Lewes, Office 8 & 9, North Street, Lewes, BN7 2PA Show on Map

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