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Home care in Hastings

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5,150+ reviews on

Excellent | 5,150+ reviews

Your nearest branch: Eastbourne

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01323 409783

Your nearest branch: Eastbourne

Speak to our team today

Lines open at 9:00 AM today

New customer

Lines are currently closed

Existing customer

01323 409783

Visiting care and home care in Hastings

We’re very proud of our own history at Helping Hands, which stretches back to 1989 and qualifies us as one of the UK’s foremost homecare providers. Offering live-in or visiting care from just 30 minutes, our carers regularly go above and beyond to ensure that their customers get to live their very best life in the home they love.

Undoubtedly most famous for the battle that bears its name, Hastings is a seaside town that offers many attractions documenting 1066, but also plenty of contemporary amusements too. Also renowned as an important fishing port, it is in fact home to the UK's largest beach-based fishing fleet.

GET THE INFORMATION YOU NEED

Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Hastings

Our carers provide a wide range of support across Hastings, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

National care provider with 155+ branches

CQC regulated services

Thousands of 5-star reviews from families

Carefully selected carers with compassion and empathy

Flexible support tailored to individual needs

Home care services available in Hastings

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

GET THE INFORMATION YOU NEED

Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Supporting people living in Hastings

While we do not have a physical branch in Hastings, care in the area is coordinated by our Eastbourne branch, working with carers who support people across the local community.

Sophie Lowe

Branch Care Manager

Sophie is the Branch Care Manager at Eastbourne.

Alison Jones

Area Care Manager

As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate...

More about Alison Jones

Paul Sewell

Head of Operations

Paul Sewell is the Head of Operations for East.

Matt Bristow

Divisional Director

As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

More about Matt Bristow

What families say about our care

Fully regulated care supporting Hastings

Care services supporting families in Hastings are delivered by our Eastbourne branch, which is fully regulated by the CQC.

Find out more

A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.

Hastings live-in care

Live-in care is a cost-effective alternative to residential care, with the added advantage of you being able to remain in the home you love. If you have complex care needs or perhaps would just like around the clock companionship, our dedicated live-in carers will be able to care for your every need, including personal care, meal preparation, housework, laundry and so much more. However we can help, our bespoke care packages are tailored around you.

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Better than a care agency in Hastings

Being a fully managed care company and not a care agency, means that at Helping Hands we really understand care. We provide outstanding, person-centred care to people across the whole of England and Wales, and our carers regularly go above and beyond to ensure their customers get to live their best life possible in the home they love. We look after our carers too though, as by employing them directly and supporting them continuously we ensure their high levels of motivation.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.

Emergency care

Needing care in an emergency can be a highly stressful time, for both you and your loved ones. Contacting different companies and trying to discover who can support you at short notice will be stressful for anyone, but especially when you have limited time to arrange everything. Fortunately, Helping Hands have been caring for customers in their own homes since 1989, often at very short notice, due to an unexpected hospital discharge or a regular carer who has to leave suddenly.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.

Private care in Hastings

More and more people want to stay in the home they love for as long as they can these days. Often this is because in a residential home, you’ll never receive one-to-one care, simply because the staff ratios cannot be that high. However, if you have care at home, you’ll have dedicated support from a carer that will be totally built around you and your needs. And what’s more, your personalised support plan will ensure you always remain at the centre of your care journey, every single day.

A nurse in purple scrubs sits beside a smiling woman with grey hair who is lying in bed, gently holding her hand in a comforting gesture. The scene appears warm and supportive.

Overnight care

With overnight care from Helping Hands, you are always in control of the service you receive, whether you need occasional visits or full-time live-in support. Your bespoke care plan will ensure that your routine and care needs are always at the forefront of your carer’s delivery. So, if you struggle to sleep at night and would appreciate companionship, or you need around the clock support due to a complex condition, we can help.

A healthcare worker wearing gloves, a purple shirt, and a plastic apron prepares a medical swab in a bathroom whilst an adult male patient sits nearby, watching attentively.

Fully-trained carers in Hastings

We train our carers thoroughly to ensure that when they join us, they are ready to fully support their customers’ needs. We also screen our carers through the Disclosure and Barring Service to ensure that only people who should be entering your home are doing so. Also, because we’re fully regulated by the Care Quality Commission and Care Inspectorate Wales, you can have the highest confidence in our expert levels of service and our ability to comprehensively care for you or your loved ones.

Supporting communities across Hastings

Our carers provide home care in Hastings and nearby areas including these locations.

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FAQs

Home care in Hastings is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

The cost of home care in Hastings depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Hastings.

Home care in Hastings can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

Speak to our care team

If you're exploring care options in Hastings, our team can help you understand the support available and answer any questions you may have. Call our care team today.

01323 383658

Branch information

Address

Helping Hands Eastbourne, Unit 12a, Pacific House, Hastings, BN23 6FA

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

Other care covered

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Home care in Hastings