Hastings respite support from Helping Hands
If you’re looking for respite care in the Hastings area then look no further than Helping Hands. We’ve been supporting people to remain safe and cared for in their own homes since 1989, and in that time we’ve become the definitive experts in delivering the very highest standards of care for our customers. Every single day of the year we support thousands of people to remain living in the home they love, and our incredible carers regularly go above and beyond to ensure that their customers live the very best life they can at home.
Not sure what type of care you need? Request a brochure and read about our services in your own time.
Get a clear overview of costs and what affects pricing, so you can plan with confidence.
Discover why thousands of families trust us for personalised home care across England and Wales.
Supporting people living in Hastings
While we do not have a physical branch in Hastings, care in the area is coordinated by our Eastbourne branch, working with carers who support people across the local community.
Sophie Lowe
Branch Care Manager
Sophie is the Branch Care Manager at Eastbourne.
Alison Jones
Area Care Manager
As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate...
More about Alison Jones
Paul Sewell
Head of Operations
Paul Sewell is the Head of Operations for East.
Matt Bristow
Divisional Director
As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...
More about Matt Bristow
What is respite care?
Respite care can be delivered short or longer term, as a planned break for a regular carer or in an emergency when care wasn’t anticipated. It’s important that regular carers get a chance for a break on a regular basis, so that they can return to care for you refreshed and with renewed energy, so whether you have another care company or a family member care for you, instead of thinking you have to leave your home and go into residential respite, talk to our Hastings carers about respite care at home.

When to choose respite care
Perhaps you’ve been in hospital recently and your recovery at home will mean you won’t be as able to manage for a while, or maybe your regular carer is overdue a holiday; whatever the circumstances, respite care is important for both you and your carer. It means you get a different person coming to support you which can be interesting for a while and also that your regular carer gets the chance for a holiday, knowing you’re in expert hands and that they can relax while your care continues as usual. Thanks to your personalised support plan, your respite carer will know exactly how you like your routine undertaken, meaning that you won’t need to worry that things will be changing and you won’t get the care you’re used to. Additionally, in an emergency situation we can still help, perhaps if your regular carer is taken ill, and we’ll usually be able to get a carer to your home within 24 hours.

Respite care services tailored to you
Your bespoke package of care will be tailored exactly to your particular requirements, as we don’t believe that ‘one size fits all’ at Helping Hands. You’ll get dedicated, one-to-one support from us that you wouldn’t be able to get in a residential home and seeing the same person every day means it’ll be easy to build a quick rapport between you and your carer. Whether you choose visiting care or live-in care for your respite support, you’ll receive the highest levels of care, meaning loved ones can relax and be sure you’re in the best hands.

Qualified respite carers in Hastings
Our carers are amazing – we wouldn’t be able to support the thousands of people that we do without them, so we always make sure they know how highly valued they are. We don’t just give them superb training when they first join us, we ensure that they have regular opportunities to add to their skills and we always encourage development for everyone that wants it. We also have regular carer awards and make sure they feel valued by being directly employed by us, rather than the self-employment that other care companies insist upon. Our services are fully managed across the whole of England and Wales, and thanks to us being regulated by the Care Quality Commission and Care Inspectorate Wales, you and your loved ones can have full confidence in our ability to support you expertly.
Find out more about how we could be supporting you or your loved ones in Hastings, call our friendly team of customer care advisors seven days a week. Or if you prefer, contact us via our website and we’ll call you back.
Contact usNot sure what type of care you need? Request a brochure and read about our services in your own time.
Get a clear overview of costs and what affects pricing, so you can plan with confidence.
Discover why thousands of families trust us for personalised home care across England and Wales.
FAQs
Respite care provides short-term support at home, either planned in advance or arranged at short notice, when extra help is needed. It can cover recovery after a hospital stay or illness, or step in temporarily while your usual carer or family member takes a break.
It suits people in Hastings who need temporary support after surgery or illness, families whose regular caregiver needs time to rest, and anyone who wants reassurance that a loved one is safe and supported while they take a short break.
Your carer can help with personal care, meal preparation, medication reminders, light household tasks, mobility support and companionship, all built around your usual routine rather than a fixed schedule.
The cost of respite care depends on the type and level of support needed. Hastings visiting care starts from £32.40 per hour, while respite live-in care starts from £345 per week. We’ll always explain costs clearly before care begins.
Yes. Our Hastings respite care is regulated and inspected by the Care Quality Commission (CQC), and every carer is trained, vetted and DBS-checked before they start.
Respite care can often be arranged quickly, including at short notice. Call our Hastings team to discuss your situation and we’ll talk you through timings.
Branch information
Address
Opening times
| Monday | 8:00 AM - 7:00 PM |
| Tuesday | 8:00 AM - 7:00 PM |
| Wednesday | 8:00 AM - 7:00 PM |
| Thursday | 8:00 AM - 7:00 PM |
| Friday | 8:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 5:30 PM |
| Sunday | 9:00 AM - 5:30 PM |
| Monday | 8:30 AM - 5:30 PM |
| Tuesday | 8:30 AM - 5:30 PM |
| Wednesday | 8:30 AM - 5:30 PM |
| Thursday | 8:30 AM - 5:30 PM |
| Friday | 8:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |