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Your nearest branch: Eastbourne
Speak to our team today

Lines open at 8:30 AM today

Existing customer
01323 409783
Your nearest branch: Eastbourne
Speak to our team today

Lines open at 8:30 AM today

Existing customer
01323 409783

Visiting care and home care in Hailsham

Hailsham is a bustling and historic town nestled in East Sussex. It’s famous for its industry, agriculture and markets. Henry III granted Hailsham a Market Charter in 1252, where markets were held in the High Street and Market Square. This tradition has continued in the town, with weekly markets held every week. With the help of our compassionate carers, you can explore the community and visit the markets. You can buy plenty of local produce, accessories, and gifts – you’ll be spoilt for choice.

At Helping Hands, we provide support to individuals who wish to maintain their independence without leaving their beloved homes. Our carers provide care from as little as 30 minutes a week with visiting care. Whether you need a hand sorting out the laundry, preparing dinner or walking the dog, you can always count on us to be there for you.

For added reassurance, we are monitored by the Care Quality Commission and Care Inspectorate Wales. This means our services are regularly inspected to ensure we provide responsive, empathetic, high-quality care.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Hailsham

Our carers provide a wide range of support across Hailsham, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Hailsham
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Hailsham

    While we do not have a physical branch in Hailsham, care in the area is coordinated by our Eastbourne branch, working with carers who support people across the local community.

    Sophie Lowe
    Sophie Lowe

    Branch Care Manager

    Sophie is the Branch Care Manager at Eastbourne.

    Alison Jones
    Alison Jones

    Area Care Manager

    As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate...

    More about Alison Jones
    Paul Sewell
    Paul Sewell

    Head of Operations

    Paul Sewell is the Head of Operations for East.

    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

    More about Matt Bristow
    What families say about our care
    CQC Logo
    Fully regulated care supporting Hailsham

    Care services supporting families in Hailsham are delivered by our Eastbourne branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Hailsham

    No matter what condition you are living with, we provide exceptional person-centred care to those who need it most. Whether you need care for a couple of hours a day or a few days a week, we have you covered. We have years of experience under our belt, so you can be confident knowing you’ll be in safe and capable hands.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    If you prefer round-the-clock support at home, we also offer live-in care. Perhaps you are living with a complex condition or live far away from your loved ones and could benefit from having someone to support you at home. Rest assured, our specially trained carers can help you however you like.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Halisham

    At Helping Hands, we provide care as a private home care provider, not a care agency. We cover everything from your carer’s training to their contract, as we value our employees. We don't know what we would do without them. Plus, you won't be faced with unexpected costs or fees; we will be straightforward with you from the start. After all, we believe in transparency.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Halisham

    All our carers are friendly and kind individuals who will always go above and beyond for all our customers. They really do make a difference and help make our customers’ lives a little easier.

    We ensure all our carers are fully trained to provide the care you need to live a comfortable life at home. They complete an intensive training programme and are equipped with the essential skills to deliver the care you truly deserve. To ensure your safety, we also do a strict background check on all our carers, including a Disclosure and Barring Service (DBS) check.

    Supporting communities across Hailsham

    Our carers provide home care in Hailsham and nearby areas including these locations.

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    FAQs

    Home care in Hailsham is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Hailsham depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Hailsham.

    Home care in Hailsham can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in Hailsham, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01323 383658
    Branch information
    Address

    Helping Hands Eastbourne, Unit 12a, Pacific House, Easter Island Pl, BN23 6FA

    Show in maps Hailsham Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed