Bexhill

Regardless of the complexity of your condition, Helping Hands’ amazing live-in care team can support you in your own home, undertaking personal care, medication administration, mobility support, meal preparation, housework and so much more, including taking you to appointments, activities and on days out. Some of our carers even accompany their customer on holiday, so that you can be fully supported while enjoying a change of scene. Since we began in 1989, we’ve never wavered from our ethos of delivering outstanding, person-centred care to our thousands of customers across the whole of England and Wales, so talk to us today to see how we could be supporting you too.

The levels of support you receive from Helping Hands demonstrates that we are not and have never been, a care agency. We’re a private homecare company who prides itself on its exceptional levels of care and the dedication our carers show to their customers. Thanks to your bespoke package of care and your personalised support plan, your preferences and routines will be respected every single day, meaning you get to live the life you want in the home you love and your family get peace of mind that you’re in the best hands possible.

When your normal carers are suddenly not available or you need short-term, emergency care due to being discharged from hospital, unexpected illness or surgery, Helping Hands are the ones to call first. We can get a carer to you in under 24 hours in most circumstances, so if your family members need a break from their demanding duties of being a full-time carer we’re the ones to trust. It can be a stressful time trying to organise care for a loved one at the last minute, so when you call us we’ll take you through every aspect of our care packages and ensure we understand exactly what you’re looking for.

There are always going to be pros and cons between residential care and receiving your care at home, yet at Helping Hands we believe that remaining in the home you love is beneficial for your emotional health as well as your physical. Most residential homes don’t have the staff to be able to care for you on a personalised, one-to-one level, and however well-meaning their staff are, you can end up feeling more like a commodity than an individual. Our ethos hasn’t changed since we were founded in 1989 though, and today, just as back then, we promote the individual above all else, thanks to our bespoke care packages and personalised support plans.

Overnight care can make all the difference to a person who needs support throughout the hours of darkness, whether it’s on a visiting or live-in basis. At Helping Hands, we can offer either, as our carers can be caring for you while the rest of your household sleeps, and family members or day carers get their well-earned rest. Whether you need support with medication, personal care, mobility support or much more, we can help.

We hear from our customers and their loved ones every day saying how amazing our carers are and what a difference they’ve made to their lives, and its’ what we love hearing above all else. We of course think our carers are incredible, but it’s always nice to hear it from our customers and people who encounter them in their homes every single day. Our carers are carefully selected because they’re naturally empathetic and compassionate, the only things we can’t train them on. They work tirelessly to uphold our customers’ dignity and independence on a daily basis, regularly going above and beyond to ensure they get to live their best life possible in the home they love. We’re also fully regulated by the Care Quality Commission and Care Inspectorate Wales, meaning you can have the highest levels of confidence in our exceptional care delivery.