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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


Choosing to be cared for in your own home is a preferable way of receiving the support you need while remaining in the place you love. Helping Hands have been supporting our customers for more than 30 years so we really are the home care experts and because our compassionate carers deliver our fully managed packages of care to you in your familiar and comfortable surroundings, it will benefit you emotionally as well as physically.  We’re regulated by the CQC and CIW which demonstrates our commitment to outstanding levels of care, so call us today to find out how we could be supporting you or your loved ones today.

We can support you in and around Bexhill, Cooden, Little Common, Russell’s Green, Lower Street, Hooe, Ninfield, Catsfield Stream, Henley’s Down, and the surrounding areas.

This branch covers where you need care:

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To learn more about how we can help call

01323383658 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care in Bexhill

Bexhill-on-Sea is a tranquil, seaside town that can claim some interesting events in its history, not least the first UK gig by the legendary Bob Marley in 1972, and a little earlier, the site of the first British motor racing meet in 1902. Bexhill was first mentioned in 772AD under its original name, Bexelei, in a charter granted by King Offa of Mercia and by the Victorian era the town had become renowned for its ‘health-giving’ air and pleasant climate.

It’s no surprise that at Helping Hands we wanted to expand our expertise further in such a pleasant part of the country, having already established ourselves in nearby Eastbourne and Hastings. With our visiting service available from just 30 minutes per week and our live-in carers offering around the clock support, it’s no surprise we continue to enjoy unprecedented growth in the homecare sector.

Meet the team

Samantha Gauci

Meet Samantha Gauci, our Branch Care Manager, Bexhill

Hello, I’m Samantha. As the branch manager for Eastbourne, I am responsible for meeting, recruiting and supporting our carers, as well as providing an excellent level of service for each of our customers. My role is incredibly diverse, and I enjoy every element of it. I’ve worked in care for over six years and, although it can have its challenges, it’s such a rewarding career. I am so passionate about supporting the local community and providing work opportunities, and I am excited to build strong working relationships with my team and customers.
Alison Jones

Alison Jones

Area Care Manager, South East

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Matt Bristow

Matt Bristow

Regional Care Director, South East

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Bexhill live-in care

Regardless of the complexity of your condition, Helping Hands’ amazing live-in care team can support you in your own home, undertaking personal care, medication administration, mobility support, meal preparation, housework and so much more, including taking you to appointments, activities and on days out. Some of our carers even accompany their customer on holiday, so that you can be fully supported while enjoying a change of scene. Since we began in 1989, we’ve never wavered from our ethos of delivering outstanding, person-centred care to our thousands of customers across the whole of England and Wales, so talk to us today to see how we could be supporting you too.

Better than a care agency in Bexhill

The levels of support you receive from Helping Hands demonstrates that we are not and have never been, a care agency. We’re a private homecare company who prides itself on its exceptional levels of care and the dedication our carers show to their customers. Thanks to your bespoke package of care and your personalised support plan, your preferences and routines will be respected every single day, meaning you get to live the life you want in the home you love and your family get peace of mind that you’re in the best hands possible.

Emergency care

When your normal carers are suddenly not available or you need short-term, emergency care due to being discharged from hospital, unexpected illness or surgery, Helping Hands are the ones to call first. We can get a carer to you in under 24 hours in most circumstances, so if your family members need a break from their demanding duties of being a full-time carer we’re the ones to trust. It can be a stressful time trying to organise care for a loved one at the last minute, so when you call us we’ll take you through every aspect of our care packages and ensure we understand exactly what you’re looking for.

Private care in Bexhill

There are always going to be pros and cons between residential care and receiving your care at home, yet at Helping Hands we believe that remaining in the home you love is beneficial for your emotional health as well as your physical. Most residential homes don’t have the staff to be able to care for you on a personalised, one-to-one level, and however well-meaning their staff are, you can end up feeling more like a commodity than an individual. Our ethos hasn’t changed since we were founded in 1989 though, and today, just as back then, we promote the individual above all else, thanks to our bespoke care packages and personalised support plans.

Overnight care

Overnight care can make all the difference to a person who needs support throughout the hours of darkness, whether it’s on a visiting or live-in basis. At Helping Hands, we can offer either, as our carers can be caring for you while the rest of your household sleeps, and family members or day carers get their well-earned rest. Whether you need support with medication, personal care, mobility support or much more, we can help.

Fully trained carers in Bexhill

We hear from our customers and their loved ones every day saying how amazing our carers are and what a difference they’ve made to their lives, and its’ what we love hearing above all else. We of course think our carers are incredible, but it’s always nice to hear it from our customers and people who encounter them in their homes every single day. Our carers are carefully selected because they’re naturally empathetic and compassionate, the only things we can’t train them on. They work tirelessly to uphold our customers’ dignity and independence on a daily basis, regularly going above and beyond to ensure they get to live their best life possible in the home they love. We’re also fully regulated by the Care Quality Commission and Care Inspectorate Wales, meaning you can have the highest levels of confidence in our exceptional care delivery.

Find out more about homecare in Bexhill

Find out more about homecare in Bexhill. Our friendly customer care specialists are available seven days a week to talk to you, or alternatively, you can contact us via our website, and we’ll be happy to call you back.

Call us on 01323383658 Talk to us on live chat Request a call back

Our credentials

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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