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Your nearest branch: Eastbourne
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Lines open at 8:00 AM on Monday

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Existing customer
01323 409783
Your nearest branch: Eastbourne
Speak to our team today

Lines open at 8:00 AM on Monday

New customer

Lines are currently closed

Existing customer
01323 409783

Visiting care and home care in Bexhill

Bexhill-on-Sea is a tranquil, seaside town that can claim some interesting events in its history, not least the first UK gig by the legendary Bob Marley in 1972, and a little earlier, the site of the first British motor racing meet in 1902. Bexhill was first mentioned in 772AD under its original name, Bexelei, in a charter granted by King Offa of Mercia and by the Victorian era the town had become renowned for its ‘health-giving’ air and pleasant climate.

It’s no surprise that at Helping Hands we wanted to expand our expertise further in such a pleasant part of the country, having already established ourselves in nearby Eastbourne and Hastings. With our visiting service available from just 30 minutes per week and our live-in carers offering around the clock support, it’s no surprise we continue to enjoy unprecedented growth in the homecare sector.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Bexhill

Our carers provide a wide range of support across Bexhill, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Bexhill
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Bexhill

    While we do not have a physical branch in Bexhill, care in the area is coordinated by our Eastbourne branch, working with carers who support people across the local community.

    Sophie Lowe
    Sophie Lowe

    Branch Care Manager

    Sophie is the Branch Care Manager at Eastbourne.

    Alison Jones
    Alison Jones

    Area Care Manager

    As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate...

    More about Alison Jones
    Paul Sewell
    Paul Sewell

    Head of Operations

    Paul Sewell is the Head of Operations for East.

    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

    More about Matt Bristow
    What families say about our care
    CQC Logo
    Fully regulated care supporting Bexhill

    Care services supporting families in Bexhill are delivered by our Eastbourne branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    Expert Home care Bexhill

    Regardless of the complexity of your condition, Helping Hands’ amazing home care and live-in care team can support you in your own home, undertaking personal care, medication administration, mobility support, meal preparation, housework and so much more, including taking you to appointments, activities and on days out. Some of our carers even accompany their customer on holiday, so that you can be fully supported while enjoying a change of scene. Since we began in 1989, we’ve never wavered from our ethos of delivering outstanding, person-centred care to our thousands of customers across the whole of England and Wales, so talk to us today to see how we could be supporting you too.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    Better than a care agency in Bexhill

    The levels of support you receive from Helping Hands demonstrates that we are not and have never been, a care agency. We’re a private homecare company who prides itself on its exceptional levels of care and the dedication our carers show to their customers. Thanks to your bespoke package of care and your personalised support plan, your preferences and routines will be respected every single day, meaning you get to live the life you want in the home you love and your family get peace of mind that you’re in the best hands possible.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Emergency care

    When your normal carers are suddenly not available or you need short-term, emergency care due to being discharged from hospital, unexpected illness or surgery, Helping Hands are the ones to call first. We can get a carer to you in under 24 hours in most circumstances, so if your family members need a break from their demanding duties of being a full-time carer we’re the ones to trust. It can be a stressful time trying to organise care for a loved one at the last minute, so when you call us we’ll take you through every aspect of our care packages and ensure we understand exactly what you’re looking for.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Fully trained carers in Bexhill

    We hear from our customers and their loved ones every day saying how amazing our carers are and what a difference they’ve made to their lives, and its’ what we love hearing above all else. We of course think our carers are incredible, but it’s always nice to hear it from our customers and people who encounter them in their homes every single day. Our carers are carefully selected because they’re naturally empathetic and compassionate, the only things we can’t train them on. They work tirelessly to uphold our customers’ dignity and independence on a daily basis, regularly going above and beyond to ensure they get to live their best life possible in the home they love. We’re also fully regulated by the Care Quality Commission and Care Inspectorate Wales, meaning you can have the highest levels of confidence in our exceptional care delivery.

    Supporting communities across Bexhill

    Our carers provide home care in Bexhill and nearby areas including these locations.

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    FAQs

    Home care in Bexhill is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Bexhill depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Bexhill.

    Home care in Bexhill can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in Bexhill, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01323 383658
    Branch information
    Address

    Helping Hands Eastbourne, Unit 12a, Pacific House, Bexhill, BN23 6FA

    Show in maps Bexhill Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed