Hailsham respite support from Helping Hands
Respite care is short-term support for a number of different reasons. For instance, when your carer needs a break, you’ve just been released from hospital, or you’re recovering from an accident or illness. Helping Hands offers both visiting and live-in care, which can be delivered from an hour or two a week up to around-the-clock care at home in Hailsham. Our outstanding person-centred care keeps you as independent as possible in the home you love, so that you can continue living in the place you love, rather than moving into respite care. And because our care services are fully regulated by the Care Quality Commission and the Care Inspectorate Wales, you’ll always receive the very highest levels of care delivery.
Not sure what type of care you need? Request a brochure and read about our services in your own time.
Get a clear overview of costs and what affects pricing, so you can plan with confidence.
Discover why thousands of families trust us for personalised home care across England and Wales.
Supporting people living in Hailsham
While we do not have a physical branch in Hailsham, care in the area is coordinated by our Eastbourne branch, working with carers who support people across the local community.
Sophie Lowe
Branch Care Manager
Sophie is the Branch Care Manager at Eastbourne.
Alison Jones
Area Care Manager
As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate...
More about Alison Jones
Paul Sewell
Head of Operations
Paul Sewell is the Head of Operations for East.
Matt Bristow
Divisional Director
As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...
More about Matt Bristow
When to choose respite care
If you need temporary support to get you back to full health then our care services will ensure you have everything you need. You’ll always remain at the centre of your care journey with Helping Hands, while we preserve your dignity and safeguard your wellbeing. Your family may normally be your carers or perhaps you already have a professional carer, but it’s vital those who support you get to take time off too. It won’t just keep them physically able to take care of you but it’ll also benefit their mental wellbeing too. Whether you choose visiting or live-in care, we're tailor it just to you.

Respite care services tailored to you
Your package of care is designed totally around you. We’ll ensure that your care includes everything that you need to live life as independently as possible for as long as you need us. Our care is flexible enough to change as your needs do; perhaps you want someone to live in at first but then as you manage more you’ll want to reduce our support. We will work with you to help you recover your previous way of life, supporting any therapy you have and working with your wider healthcare team where appropriate. You’ll also have a support plan that will detail everything so that your carers are always up to date on how you wish to be supported. We can help you with every aspect of your daily routine, both inside and outside of the house, meaning you get to live as you wish, with expert support on hand.

Qualified respite carers in Hailsham
Our carers are amazing – we consider them the very heart of Helping Hands and value them as much as our customers do. We are very particular about the people who join us, recruiting the very best carers who are dedicated to supporting others. We assess them carefully and equip them with all of the practical skills they need to care, although the emotional skills we expect them to possess naturally. We pay above industry standards, offer opportunities to progress, and provide qualifications for those who wish to take them. We also take your safety very seriously which is why we screen through the DBS and check their backgrounds carefully before they’re allowed into your home.
If you would like to learn more about respite care in Hailsham you can talk to our customer care team, seven days a week, either online or over the phone. You can also chat directly to your local care team face to face if preferable, and you can find their details here.
Contact usNot sure what type of care you need? Request a brochure and read about our services in your own time.
Get a clear overview of costs and what affects pricing, so you can plan with confidence.
Discover why thousands of families trust us for personalised home care across England and Wales.
FAQs
Respite care provides short-term support at home, either planned in advance or arranged at short notice, when extra help is needed. It can cover recovery after a hospital stay or illness, or step in temporarily while your usual carer or family member takes a break.
It suits people in Hailsham who need temporary support after surgery or illness, families whose regular caregiver needs time to rest, and anyone who wants reassurance that a loved one is safe and supported while they take a short break.
Your carer can help with personal care, meal preparation, medication reminders, light household tasks, mobility support and companionship, all built around your usual routine rather than a fixed schedule.
The cost of respite care depends on the type and level of support needed. Hailsham visiting care starts from £32.40 per hour, while respite live-in care starts from £345 per week. We’ll always explain costs clearly before care begins.
Yes. Our Hailsham respite care is regulated and inspected by the Care Quality Commission (CQC), and every carer is trained, vetted and DBS-checked before they start.
Respite care can often be arranged quickly, including at short notice. Call our Hailsham team to discuss your situation and we’ll talk you through timings.
Branch information
Address
Opening times
| Monday | 8:00 AM - 7:00 PM |
| Tuesday | 8:00 AM - 7:00 PM |
| Wednesday | 8:00 AM - 7:00 PM |
| Thursday | 8:00 AM - 7:00 PM |
| Friday | 8:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 5:30 PM |
| Sunday | 9:00 AM - 5:30 PM |
| Monday | 8:30 AM - 5:30 PM |
| Tuesday | 8:30 AM - 5:30 PM |
| Wednesday | 8:30 AM - 5:30 PM |
| Thursday | 8:30 AM - 5:30 PM |
| Friday | 8:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |