'Reviews for Home Care in Evesham
and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.
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I approached Helping Hands for assistance for the first time after having a fall in which I injured my knee severely. I am nearly ninety years old, and it was difficult to accomplish simple household tasks while reliant on a stick. I asked for two hours visiting care a week. The ladies who came helped me with my ironing – arranging laundry to dry on an airer, taking it down and doing the actual ironing. They all did this with great care, in spite of sometimes rather confusing instructions from me! They were all very pleasant people, and always asked if I needed additional help. They were not in the least patronising. I would recommend Helping Hands to anyone in need of help after illness or an accident, and I shall certainly seek their help if in difficulties again.
Just wanted to give a shout out to Linda who is visiting my mother twice a week. We know that she is new to Helping Hands but is a great asset. My mother really appreciates her kindness and care and that she notices just those extra little things that need doing or would help her. All the carer’s have been great but Linda is now the main carer, visiting twice a week and is doing a wonderful job which we greatly appreciate.
Your careers are very good and well trained. However the newsletter sent to my father showed little thought for the elderly. For example the font size was far too small, the photos were not clear and the text was far too wordy. Maybe some larger photos of your excellent carers would be more identifiable as they could be seen without masks. Just a small point, but keep up the good work.
Currently going through a difficult time very empathetic and able to offer reassurance and solutions
To date the Carers have have been supportive, diligent and been keeping a good record of each visit. As I am frequently away I feel confident that my Mother is being well looked after in my absence and that I will be contacted if required.
Everyone is always so helpful!
Very pleased so far but only the first visit. My mother really liked Linda but she mentioned that she wouldn’t be the regular visitor which is a shame.. Keep up the good work thanks paul.
Very helpful and understanding