Reviews for our Ferndown Branch
Ruth Turner and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.
Read our Reviews
We contracted Helping Hands about one year ago to home visit our 95 yr old Uncle, Once we had a system established the company have provided excellent reliable service. A special shout out to Martin who seems to go the extra mile for his clients.
Katherine was extremely efficient and knowledgeable. She was empathetic both to us and Mum. She seemed to have extensive knowledge of her area and used it impressively.
Everyone I spoke to was friendly, polite and efficient. We have had a meeting with the Area Manager Katherine Andrews this morning and cannot praise her too highly.
Ruth was lovely with Mum and extremely friendly and helpful. We were both a bit uncertain about taking this step but Ruth made us feel confident.
very helpful with information on how you will be able to help my husband
Because Natasha was very thorough & talked us through everything & didn’t rush us at all.
Very professional, polite, knowledgable and helpful. Filled me with confidence to use you. Thank you Margaret
Friendly, approachable liaison, that follow up quickly, flexible approach, very happy so far
We have not been able to resolve the reason for the call
Adrienne was sympathetic and so helpful. Very reassuring
The phone call was polite, friendly, helpful and efficient.
No one is perfect
Prompt answering, instant answers by informed staff, very personable staff made me feel secure and reassured.
I just have
Adrienne was polite, keen to listen, very compassionate and understanding of our circumstances.
Christine was very polite, helpful and explained all costs, information and arranged appointment.