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CQC & CIW Regulated

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Rated Excellent on

Industry leading carer training

Home care in Hackney

Rated Excellent on

Lines open until 5:30 PM

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Existing customer

020 3617 5551

Lines open until 5:30 PM

New customer

Lines are currently closed

Existing customer

020 3617 5551

Visiting care and home care in Hackney

At Helping Hands, we’ve been delivering life-changing, person-centred home care to customers across England and Wales since 1989. In that time, we’ve helped tens of thousands of people to experience a better quality of life and remain independent, comfortable and secure in the homes that they love. Our Hackney home care team are standing by provide you with compassionate home care that lets you continue doing the things you enjoy with family and friends. We also make sure all of our care services are fully regulated by the Care Quality Commission and Care Inspectorate Wales, giving you that all-important peace of mind about our commitment to excellence.

Quality care at home

From short term support to longer term visits and live-in care, our Hackney team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

Meet the Hackney care team

Matt Bristow

Divisional Director

Our Reviews

Fully regulated by the CQC

Our Hackney branch is fully regulated and accredited by the CQC

Find out more

High Quality Home Care in Hackney

We pride ourselves on being able to offer flexible, bespoke packages of home care to people with varying needs and preferences. Whether you need a few hours of visiting care a week to help you manage around the house, or would benefit from 24/7 support from a live-in carer, our Hackney carers will always be able to give you the exact type and level of support that you need. We know that you’ll have your own specific set of care requirements, and that you’ll like things to be done in a particular way around your home, which is why we’ll always take the time to provide a holistic assessment of your needs before offering you a care plan that fully supports you day in, day out.

24/7 Live-In Care Support

Live-in care is a great option for anyone who is currently receiving care – either from loved ones or from a visiting carer – but now requires an additional level of support to manage from day to day. Traditionally, the natural next step for people in this situation might have been to move into residential care, but a popular option nowadays is to instead remain in the warm familiar surroundings of the family home and have a live-in carer come to provide expert, one-to-one support instead. Live-in care is a viable care option for people with a wide array of needs – whether you’re living with a complex condition, such as a type of dementia or cancer, or are experiencing loneliness and need a trusted companion nearby.

Why Helping Hands is Better Than a Care Agency in Hackney

When it comes to providing reliable, compassionate home care, Helping Hands is a better choice than a care agency because we truly treasure the people we employ. Our carers really are our most valuable asset, and we do our utmost to ensure they’re fully supported and are always prepared to provide you with wonderful home care when you need it.

We operate differently to care agencies because we employ our carers directly and provide them with award-winning training, supporting them at all times. Being a private care provider also means that you won’t receive any surprise costs or unexpected fees – we’re completely transparent about the cost of our care, and we’ll take care of all the admin and paperwork that can often be such a great source of stress.

Qualified Carers Providing a Variety of Care Services in Hackney

Our care experts in Hackney truly are the best in the industry, because we know exactly what it takes to be a great carer. We’re very specific about who we recruit as a Helping Hands carer – we’ll only hire people who possess a naturally empathetic, dedicated approach to their role, and we perform extensive background checks on all candidates to ensure they’re the type of person you’d be happy to have in your home. When they start with us, every carer receives our award-winning training which we’ve been delivering in-house for over 30 years, and will keep participating in regular refresher courses which keep their knowledge and skillset updated.

Other areas we cover

Islington
Holloway
Canonbury
Finsbury
Pentonville

Branch information

Address

Helping Hands Highbury, 2-4 Archway Close, Archway Road, Highbury, N19 3TD

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

Other care covered

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