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Trustpilot review score Helping Hands Home Care are rated as 'Excellent' on Trustpilot out of over 850 Reviews.
Rated excellent on TrustPilot
Locally managed service

Islington

Little and often, companionship to nursing. With branches nationwide.

4.9 out of 5 stars from 39 reviews

Islington

Our Islington home care team are passionate about their delivery of person-centred home care throughout the area; helping those who need additional support for all manner of conditions feel empowered to maintain their routines and improve their wellbeing. By adhering to the best practices set by the Care Quality Commission in our training and development, every carer is equipped to apply their compassion and medical aptitude to enhancing the quality of life for countless people throughout Inner London. 

Georgeana and her team provide industry-leading care in Bethnal Green, Camden Town, Fitzrovia, Haggerston, Hoxton, Kings Cross, Shoreditch and surrounding areas.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

02038117577 *If you are an existing customer, please use the branch phone number

Branch address

2-4 Archway Close, Archway Road, Archway, London, N19 3TD (see on maps)

Visiting care and live-in care in Islington

An area frequently mentioned in literature by the likes of Charles Dickens and Douglas Adams, Islington is also and brimming with listed buildings and restaurants. In addition to its cultural heritage and bustling population, it is also home to the nation’s leading home care provider – Helping Hands. 

For over 30 years, we at Helping Hands have delivered industry-leading care to the homes of thousands of families across England Wales. With the help of our Islington branch, you can receive an unrivalled standard of home care in the form of visits as regularly as you require, or around-the-clock live-in care for full-time support. Whether you’re in need of a little companionship, or clinical nursing care, our team are on hand to assist you however you need to maintain an enjoyable, healthy and independent routine.

Meet the team

Christien Ingrosso

Meet Christien Ingrosso, our Area Care Manager, London & Essex

"Hi, I am Christien Ingrosso and I'm the Area Care Manager for London & Essex. As an area care manager, it is my role to lead a team of dedicated care experts in and around the London & Essex area to ensure that the service and care we are delivering is to the highest possible standard for all our customers.

"I have been fortunate enough to meet some fantastic employees throughout my time at Helping Hands. Each day I witness first-hand the determination and drive that each and all of our carers show to help our customers maintain healthy and independent lives in the familiar surroundings of their own homes."

Carole Kerton-Church

Carole Kerton-Church

Regional Clinical Lead, London & Essex

Read More
Matt Bristow

Matt Bristow

Regional Care Director, South East

Read More

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 100 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care Dementia Care Palliative Care

Other services we provide at this branch

Visiting home care tailored to your needs

We’re proud to have been providing industry-leading care at home for over 30 years, and as a family-run business we know exactly what is needed to ensure that you receive the support you need with no compromise to your independence.

You may be living alone and no longer as confident in going out for your morning paper, or perhaps you are usually cared for by your partner and you would like some time to be ‘partners’ instead of ‘patient and carer’. Whatever it is you need, Georgeana and her team will provide a personalised support package that is built by and around you, so you can continue to live on your own terms.

With experience in supporting people living with motor neurone disease, Alzheimer’s and mental health conditions, and with customers ranging from the age of 18 and beyond, our dedicated Islington team have the knowledge and expertise to support you in whichever way is best for you.

Live-in care for round-the-clock support

Everybody has the right to remain safe and secure in their own home, and if the need arises where you need more intensive support, this doesn’t mean you have to sacrifice that. Georgeana and her team will work with you to provide a bespoke live-in care package where you receive personalised and unintrusive support in the place you know best.

Here at Helping Hands, your mental wellbeing is just as important as your physical wellbeing. As well as receiving the practical support that you need, we’ll provide a carer that is most suited to your personality. So whether you enjoy taking your canine companion for a walk around Finsbury Park, or you are an avid ‘Gunner’ supporter, you won’t just have a carer; you’ll gain a friend.

With all of our live-in carers completing a comprehensive training programme at our bespoke training centre in Warwickshire, we are fully equipped to support you with any of your care needs – whether it’s helping you get dressed and ready for the day or more complex support such as PEG feeding or catheter management. What’s more, you’ll have complete flexibility and control over your care. With no restrictions on visiting hours, no set meal times or menus and no daily schedules to abide by, you can continue to live each day on your terms.

Discover more on what is live-in care here.

Domiciliary care in Islington

Whether you need support in preparing your evening meals, folding your laundry or attending your appointments, domiciliary care from Georgeana and her team is the ideal solution for you to receive the support you need, when you need it.

From 30-minute drop-ins to overnight support for more complex conditions, you have the freedom to decide the frequency and intensity of your care. Whether you are living with a progressive condition and require more regular visits throughout the day, or you would just like for someone to support you with your chores, we’re here for you.

Dementia care from our specialists

We’re proud to have been at the forefront of specialist dementia care for over 30 years, and with our expert team on hand to give you the information and support you need, you and your loved ones can find comfort in knowing that you are safe and well at home.

We understand that the time following a dementia diagnosis can bring lots of anxieties and uncertainties. We also understand how important it is that you remain in surroundings that are familiar and comfortable to you. That’s why our specialist team in Islington are here to provide you with the support you need to enable you to remain at home with no compromise to your safety.

Elderly care to retain your independence

Elderly care from Georgeana and her team is exactly what you need it to be. Whether you are living alone and would like some support in getting out and about in your local community, or you are a caregiver for your partner and you’re simply not able to support them like you used to be; we’re here to ensure that you are supported in any way you need.

The great thing about Helping Hands is that we’re not just here to give you practical support; your emotional wellbeing is important to us too. So if you enjoy visiting the exhibitions at the V&A museum or simply like to have coffee and a cake on a Sunday afternoon, we’ll be right there with you.

Respite care for your short-term needs

You may be a full-time carer that looks after a loved one, or perhaps you are due to be discharged from hospital and would like some extra support in getting back up on your feet. With respite care from Georgeana and her team, you’re enabled to continue with the care you need, for as long as you need it.

Care needs can arise at any given time, and sometimes with such little notice that the possibility of finding an alternative seems unlikely. But not to worry, our dedicated team in Islington will work with you to provide a personalised respite care package that is built by and around you – often within as little as 24 hours’ notice.

Fully-trained carers to support you in Islington

Our carers are at the heart of Helping Hands. Without them, we wouldn’t have been at the forefront of the care industry for over 30 years. Each of our carers are all kind and compassionate by nature, and they go above and beyond for all of our customers.

What’s more, they all go through a refined recruitment process before proceeding to an award-winning training programme where they cover areas such as manual handling, safeguarding, dementia care, health & safety and many more. With only 2% of our applicants becoming a successful Helping Hands carer, you can rest assured that you are only being supported by the best.

Thanks to our amazing carers, branch team and support staff, we’re proud to be the only home care provider to be endorsed as a Centre of Excellence by Skills for Care, as well as fully licensed by the Care Quality Commission (CQC).

Find out more about care in Islington

If you’d like to find out more about how Georgeana and her team can support you at home, please get in touch. We’re here to take your call seven days a week.

Alternatively, please feel free to pop in and see us at Archway Close, or we can meet you for a coffee in the most suitable place for you; whether that’s at your local café or your kitchen table.

Call us on 02038117577 Talk to us on live chat Request a call back

Reviews

We are actively collecting and monitoring our reviews and feedback for Islington to ensure our customers receive the best possible live in and home care service.

4.9 out of 5 stars, from 39 reviews

Outstanding92%
Excellent8%
Good0%
Satisfactory0%
Poor0%

taken from NHS Choices

“Care twice a day for my parents.”

26 September 2019

taken from Google My Business

5 out of 5

from 16 reviews

Our credentials

Our Islington branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM

Branch address

2-4 Archway Close, Archway Road, Archway, London, N19 3TD Show on Map

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