Website Reviews for Halifax

We approached HelpingHands to provide care for our mother on her discharge from hospital following an operation. Initially she had three daily visits and gradually this reduced to two then one. She welcomed the help particularly with showering and dressing and felt that the carers were very helpful. We would certainly recommend HelpingHands to others requiring care.

Really lovely & friendly. Abigail gave us lots of useful information & ideas that would make mums life a lot more comfortable. Thank you

i feel that the worry i had with the other carers has now left me to have more time to myself

Very helpful and knowledgeable, answered all my questions.

Friendly & helpful member of staff

Polite and helpful staff

Friendly, caring & professional.

Friendly, polite, and all information was given.

Abigail was extremely personable and understanding. Immediately putting my mum at ease.

The Assessor listened attentively to our requirements and made notes.She answered all our questions and explained how the Service works.Her manner was pleasant a d professional and we felt reassured that she quickly had a good grasp of the care requirements needed for our daughter.

Care was easy to arrange , every on the telephone was friendly and easy to talk to and acted on the call , visiting managers have been lovely and we have had excellent care x

Did everything I wanted for mum

clean looking bubbly girl also seems very careing and helpful all seems good

The lady on the other end of the phone was very helpful and put me at ease straight away

Pleasant telephone manner.All questions answered succinctly and appropriately.Follow up meeting efficiently arranged.

Always room for improvement

Mostly sorted. Process of assessment took too long

Angela was very professional, chatty and informative. Put mum at ease. Angela has promptly come back with the outcome of the meeting.

All my questions were answered and the lady I spoke with was very accommodating thankyou

I found the web chat very useful & was able to get all my questions answered within a few minutes.

She was very kind, informative and seemed to understand our needs

Very friendly and helpful. Email arrived immediately. Thank you, Jane

One of the best phone calls I have ever made Lucy was fab and showed real attentiveness and caring

Lovely people

Very helpful and polite on the phone and understanding explained everything fully.

Professional, efficient

The call was answered in a very efficient manner, answered all my questions clearly and concisely.

Stacy was extremely helpful an friendly.

Lady I spoke to was really lovely and pleasant

Very understanding and comprehensive representative with a plan already in progress but no pressure just common sense.

Carer is love ly the only hitch was mix up with time they should have arrived