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Home care in Haywards Heath

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 5:30 PM

Existing customer
01903 250447

Lines open until 5:30 PM

Existing customer
01903 250447

Visiting care and home care in Haywards Heath

If you’re exploring your options for home care and are looking for a care provider who will prioritise your well-being and independence, Helping Hands would love to hear from you today. Our Haywards Heath carers have all been handpicked for their friendly, compassionate personalities and received our industry-renowned training, so are perfectly placed to help you continue enjoying the beautiful surroundings of Haywards Heath from the comfort of your own home. We make sure every step of our care provision is fully regulated by the Care Quality Commission (CQC), so you can have full peace of mind about our commitment to excellence.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care at home

From short term support to longer term visits and live-in care, our Haywards Heath team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Haywards Heath care team
Alison Jones
Alison Jones

Area Care Manager

As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Haywards Heath branch is fully regulated and accredited by the CQC

Find out more
A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
High quality home care in Haywards Heath

When you partner with Helping Hands for home care in Haywards Heath, you’ll benefit from having a care plan that is fully tailored to your personal needs and wishes. From your very first phone call to our friendly team, we’ll make sure you’re at the heart of every decision that’s taken regarding your care. When your local care manager in Haywards Heath comes to visit you for your initial care assessment, they’ll take the time to understand how we can best support you to continue living life on your own terms – whether that’s through helping you get into and out of bed at certain times, preparing particular meals, snacks and drinks, assisting with routines that you’re struggling with, and so much more.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
24/7 live in care support

One of the care services we offer is live-in care, which gives you the opportunity to have one of our expertly-trained carers come to stay in your home and provide round-the-clock support. Having a live-in carer means you’ve always got someone there to offer physical, practical and emotional support. Whether you need help moving around the home, assistance with bathing, dressing and toileting, help getting out and about, or someone to sit and play games or watch tv with, your carer

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
Why Helping Hands is better than a care agency in Haywards Heath

Because we’re a private care provider rather than an introductory care agency, we’re able to offer a much more holistic and flexible care service – all provided by fully-vetted carers. The main difference between Helping Hands and many care agencies is that your care will be contracted by us, rather than you – meaning we take care of all the stressful and time-consuming bits like paying your carers, finding cover when a carer is unwell, and liaising with carers before visits. You also won’t ever be subjected to any unexpected costs or hidden fees – whatever’s outlined in your initial care agreement will be what you end up paying.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
Qualified carers providing a variety of care services in Haywards Heath

Our wonderful Haywards Heath carers truly are exceptional at what they do, and our customers appreciate the commitment and passion they demonstrate day in, day out. We’re extremely particular about who we recruit to our team, only hiring people who share our company-wide values of kindness and compassion, and every carer undergoes extensive background checks to ensure they’ll be a perfect fit for us and for you. Then, when they start with us, all new carers enrol on our industry-leading carer training which equips them to provide a wide range of care services to people with varying needs.

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FAQs

Since our inception in 1989, our focus has been to provide outstanding, person-centred home care to each and every one of our customers across England and Wales. And with 30 years’ experience in doing just that, we know exactly what it takes to get it right. With your independence at the fore, Justyna and her team will work closely with you to gain an understanding of your needs, preferences and routines, so we can provide a personalised care plan that is suitable for you.

With visits starting from as little as 30 minutes per week, our Worthing team will work entirely around you so you can feel safe and supported at home – with no compromise to your independence. Whether you need support with the practicalities such as personal care, household chores and meal preparation, or simply a friendly face to pop in for a cup of tea and a chat so you have some companionship, our Worthing team will are here to support you in any way you need.

Live-in care is exactly what it says in the name: a live-in carer will come and live with you in your home to provide round-the-clock support for whenever you need it. With empathy and discretion, our live in care in Worthing team will ensure that your needs are catered for at all times – no matter what time of the day it is.

We understand that, when it comes to care, everyone has their own individual needs and preferences – regardless of their condition. Whether you are living with a condition that affects your mobility and you’d like someone to support you with managing your home and work life, or you would like a carer to help you maintain the hobbies that are important to you, our Worthing team are here for you.

Because we’re a private care provider rather than a care agency, we at Helping Hands can offer you an exceptional care service that encompasses full carer support, fully-trained and motivated carers, and no unexpected fees for you. We’re better than a care agency because we employ all of our carers directly and we make sure they’re paid properly and on time. Often care agencies will require the customer to manage payments to their carer themselves, resulting in all sorts of stressful, time-consuming paperwork. All of our care provision is independently regulated and fully managed, so you can be confident that you’ll always be our top priority.

Home is where the heart is; that’s why Justyna and her team provide expert domiciliary care that enables you to feel safe and independent in your home. And as a company that was built on a foundation of family values, we’ll work closely with you and your family so that you are always in control of your own care.

Whether you want visits that are little and often or more intensive support for a clinical condition, we’ll build a care package that is entirely focused around you and your needs. And with no restrictions on visitors, mealtimes or menus, the only person who decides how you receive your care is you.

The time following a dementia diagnosis can be distressing for you and your family. And with so many variants and complexities behind the condition, we understand that the details of your diagnosis can often be difficult to digest. But with expert dementia care from Justyna and her team, we’ll be there to give you the best level of guidance and support for you and your loved ones.

From dealing with memory loss to understanding how to manage challenging behaviour, our Worthing team are here to help you and your loved ones come to terms with your condition and learn how to manage the symptoms that come with it – whether that’s through communication or creating a life story book.

The inevitable stages of aging can often come hand-in-hand with a noticeable impact on our physical and mental abilities. Our bodies can often become weaker and our minds aren’t always as quick as they once were – but that doesn’t mean that you have to forego your independence if you’re feeling like you could use a little extra support.

You may need some practical support with your personal care, meal preparation and medication administration, or perhaps you enjoy a morning walk along the seafront but you don’t feel confident going alone anymore. Whatever it is you need, Justyna and her team are here to ensure that you have the support you need to feel safe and independent in the place you know best.

We understand that care needs can be unpredictable, and they can arise and change at such little notice that finding an alternative seems almost too difficult. But with respite care from Justyna and her team, we’ll ensure that you have a personalised respite support plan in place that is ready for whenever you need it – often within 24 hours of your initial enquiry.

Respite care is available for any occasion; you may be about to be discharged from hospital and would like some extra support whilst you get back on your feet, you may be looking to take a small break away but would like some help whilst you’re away from the familiarities of your own home or perhaps your usual caregiver has to tend to an emergency elsewhere. Whatever it is you need, we’ll provide a seamless transition between carers and ensure that your usual routines are followed to a T.

Over the course of our 30 years, we have received a number of accolades that we’re immensely proud of – such as being the first and only home care provider to be recognised as a Centre of Excellence by Skills for Care and becoming a dedicated member of the Dementia Action Alliance (DAA). But none of this would have been possible if it wasn’t for the commitment and compassion of our wonderful carers, support staff and management teams.

Each of our carers are directly employed with us, so you don’t have to worry about any additional paperwork or agency fees. And following our stringent recruitment process, each of our carers complete an award-winning training course that includes moving and handling, personal care, safeguarding and medication administration, as well as regular refresher courses to ensure that their skills and expertise are always at the best that they can be.

Like all our branches, our Worthing office is fully regulated by the Care Quality Commission (CQC), so you can rest assured that you are always receiving a service that is high-quality, responsive and effective.

Branch information
Address

Helping Hands Worthing, 5 Offington Lane, Worthing, BN14 9RY

Show in maps Haywards Heath Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed