Since we were founded as a family-run company in 1989, Helping Hands have supported an increasingly growing number of families across England and Wales to enjoy a better standard of life and enhanced wellbeing in the comfortable, familiar surroundings of their own homes through our person-centred home care. Our passion has always been for enabling our customers to have a rich quality of life by providing them with genuinely transformative home care services that support their independence and allow them to continue living on their own terms. Our home care in Highgate team offer live-in care throughout the day and overnight, with every aspect of our support independently regulated by the Care Quality Commission (CQC) and Care Inspectorate Wales (CIW).
Live-in care provides you with the opportunity to have one of our wonderful carers come to live with you in your home and provide round-the-clock support and companionship. It is an ideal option for someone who might perhaps currently be receiving visiting care but would now benefit from an additional layer of support – particularly at night times. When you choose Helping Hands for live-in care, we’ll help match you with a carer who shares your personality, likes and hobbies, so that you’ve got a valued companion as well as a trusted helper. In fact, many of our customers appreciate the company of their live-in carer so much that they end up becoming great friends, continuing to see one another even after their care has ended.
Our approach to live-in care is to make sure that your care plan is as personalised to you and your circumstances as possible, as we believe this is the best way in which to ensure you’re never left feeling isolated or unsupported. Your local care manager in Highgate will take the time to visit you or your loved one to chat through your needs and preferences and assess your home’s suitability, before talking through your options with you and making recommendations for what your care plan should look like. The options for personalisation with live-in care are almost limitless – whether you like to take your tea a certain way, wish to get up at 8am on Mondays or go to bed at 9.30pm on Thursdays, or have quirky routines and schedules that are you don’t wish to change because they’re just a part of life, we’ll accommodate as much of your preferred way of life as we possibly can.
One of the aspects of our live-in care service that sets us apart from the competition is the incredibly high standard of our carers. We know that inviting a stranger to come and live with you in your home is a major step to take, and can be daunting. That’s why we’re so particular about who we recruit to our care teams, making sure to only hire people who share our company-wide values of kindness and compassion. All of our live-in carers have been thoroughly vetted, as well as trained by experienced experts in a wide variety of subjects.
To find out more about live-in care from our Highgate carers, please don’t hesitate to give our friendly customer support team a call today, or use the contact form on our website to request a callback at a time that suits you.