Assessment and Selection process for all live-in carers
Quality home care is not something that can be taught in a normal classroom. So at Helping Hands, we’ve built a simulated home environment where we walk each of new recruit through what it takes to be a great carer.
Whether it’s administering medication or safely using hoists to move a customer in or out of bed, our assessment and selection process takes you through how to keep your customer safe, happy and fully supported.
We work with every new carer who joins our team to fully prepare them for life as a live-in carer. Alongside covering a wide range of topics essential to your role, we will also give you a real feel for providing high-quality care the Helping Hands way.
What our live-in carer assessment and selection process covers
Our live-in carer assessment and selection process is flexible and completely tailored to you. We’ll cover a mixture of classroom sessions and practical activities, meaning you’ll develop the skills and knowledge to be happy and confident in your new role as a carer.
You’ll learn about:
- Customer service – the Helping Hands way
- The role of the carer – your duties, responsibilities and how to deliver them
- Our values and beliefs at Helping Hands
- Administering medication
- Personal care
- Manual handling
- Abuse and safeguarding against it
- Dementia care
- Health and safety
- First aid
The process will cover all key parts of the Care Certificate, recognised by the Care Quality Commission. On day one, you’ll have an interview and we’ll work with you to create your individual learning plan, deciding how much of our training you’ll need to cover.
Once you’ve successfully completed the assessment and selection process, you’ll be ready for your first customer placement, but your development doesn’t stop there. You’ll be assigned with a locally based manager who will support you in your role, and extra refresher courses will be arranged as required.
This has been the best training I’ve had in the 25 years I’ve worked in the care industry. I can’t fault any of the trainers, they were excellent and patient.
Chris, a live-in carer
How does carer assessment and selection process work?
Every week of the year, we’re working with new live-in carers at our regional care hubs across the country.
Our custom-built centres simulates a real house, so you can really get to grips with how you’ll be helping customers around the home.
Carer assessment in Spain
If you’re currently based in Spain and are looking to become a carer in the UK, we also have assessment centres there.
In Spain, you can complete the whole carer selection process at our assessment centre in Alicante before travelling to the UK for your first placement. The centre also includes a custom-built simulated home environment.
The team are amazing and made this course run smoothly and made me feel at ease. Thank you!
Jade, a live-in carer
High quality carer assessment process, recognised by the care sector
We believe that standards of quality are only as good as our next carer, that’s why we invest so much time, energy and resource into assessment and selection process that gives you the tools you need to be an outstanding carer.
Our process is designed to give everyone the development they need. You’ll be treated with warmth, courtesy and respect making you feel safe and cared for – the same way we expect our carers to be with our customers.
We’re always on the look-out for more caring, compassionate people to join our team. Get in touch today to be one of them.
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We’re here to talk through the many job opportunities available here at Helping Hands. Call us on 03300371644 if you’d like to join our team.
