Award-winning training for all live-in carers
Quality home care is not something that can be taught in a normal classroom. So at Helping Hands, we’ve built a simulated home environment where we walk each of new recruit through what it takes to be a great carer.
Whether it’s administering medication, cooking nutritious meals or safely using hoists to move a customer in or out of bed, our intensive training programme takes you through how to keep your customer safe, happy and fully supported.
We train every new carer who joins our team. Alongside covering a wide range of topics essential to your role, the training will also give you a real feel for providing high quality care the Helping Hands way.
What our live-in carer training covers
Our live-in carer training is flexible and completely tailored to you.
Running every week of the year, the training will last between 3-5 days, depending on your skills and capabilities. Through a mixture of classroom sessions and practical activities, you’ll develop the skills and knowledge to be happy and confident in your new role as a carer.
You’ll learn about:
- Customer service – the Helping Hands way
- The role of the carer – your duties, responsibilities and how to deliver them
- Our values and beliefs at Helping Hands
- Administering medication
- Personal care
- Manual handling
- Abuse and safeguarding against it
- Dementia care
- Cooking and preparing nutritious meals
- Health and safety
- First aid
The training covers all key parts of the Care Certificate, recognised by the Care Quality Commission. On day one, you’ll have an interview and we’ll work with you to create your individual learning plan, deciding how much of our training you’ll need to cover.
Once you’ve successfully completed training, you’ll be ready for your first customer placement. But your training and development doesn’t stop there. You’ll be assigned with a locally based manager and a carer mentor who will both support you in your role, and extra training and refreshers will be arranged as required.
This has been the best training I’ve had in the 25 years I’ve worked in the care industry. I can’t fault any of the trainers, they were excellent and patient.
Chris, a live-in carer
How does carer training work?
Every week of the year, we’re training new live-in carers at our Centre of Excellence in Alcester, Warwickshire.
The custom-built centre simulates a real house. Inside there is a bedroom, bathroom, sitting room and kitchen so you can really get to grips with how you’ll be helping customers around the home.
Start days are very flexible. You could arrive on a Monday, Wednesday or Friday to start training at 8am the following day. It means you can more easily work around your travel plans and any prior commitments.
Your training will last between 3-5 days, depending on your experience and skills. This will be agreed on day one of the course as part of your individual learning plan.
Meals and accommodation in Warwickshire
If you need somewhere to stay while on training in Alcester, we have basic hostel style accommodation with kitchen facilities. We just ask for a small contribution of £40 for the whole of your stay.
Most meals are provided for free, including breakfast, lunch and the majority of evening meals.
Carer training in Spain and Greece
If you’re currently based in Spain or Greece and are looking to become a carer in the UK, we also have training centres in both of these countries.
In Spain, you can complete the whole carer training at our centre in Alicante before travelling to the UK for your first placement. The centre also includes a custom-built simulated home environment.
In Greece, you can complete part of the training in Athens, Thessaloniki or Crete. You’ll then complete the rest of the training at our Centre of Excellence in Alcester, before you can start work as a live-in carer.
The team are amazing and made this course run smoothly and made me feel at ease. Thank you!
Jade, a live-in carer
High quality carer training, recognised by the care sector
We believe that standards of quality are only as good as our next carer. That’s why we invest so much time, energy and resource into what has become one of the industry’s leading training programmes.
We’ve designed our live-in carer training in a way that everyone can get involved and ask their burning questions. You’ll be treated with warmth, courtesy and respect, making you feel safe and cared for – the same way we expect our carers to be with our customers.
New live-in carers are being trained every single week of the year placements across England and Wales. We’re always on the look-out for more caring, compassionate people to join our team. Get in touch today to be one of them.Apply now
If you train and support your care workers to the highest possible standards, these will be evident in the quality of care our customers receive.
Amanda Ansell, Area Manager for Southern England