Award-winning training for all live-in carers
Quality home care is not something that can be taught in a normal classroom. So at Helping Hands, we’ve built a simulated home environment where we walk each of our new carers through what it takes to be a great carer.
Whether it’s administering medication, cooking nutritious meals or safely using hoists to move a customer in or out of bed, our five-day intensive training course takes you through how to keep your customer safe, happy and fully supported.
We train every new carer who joins our team, even those who have care qualifications or previous experience. Alongside covering a wide range of topics essential to your role, the training will also give you a real feel for providing high quality care the Helping Hands way.
What our live-in carer training covers
The training week is a mixture of classroom sessions and practical activities, helping you to develop the skills and knowledge to be happy and confident in your new role as a live-in carer.
You’ll learn about:
- Customer service – the Helping Hands way
- The role of the carer – your duties, responsibilities and how to deliver them
- Our values and beliefs at Helping Hands
- Administering medication
- Personal care
- Manual handling
- Abuse and safeguarding against it
- Dementia care
- Cooking and preparing nutritious meals
- Health and safety
- First aid
Once you graduate from our carer training academy, you will be ready for your first customer placement.
But your training doesn’t stop once you graduate. With Helping Hands, your local manager is always there to support you and arrange extra training as needed.
This has been the best training I’ve had in the 25 years I’ve worked in the care industry. I can’t fault any of the trainers, they were excellent and patient.
Chris, a live-in carer
Where is the training held?
Our full five-day training week for live-in carer placements in the UK is held:
- Every week of the year at our Centre of Excellence in Alcester, Warwickshire
- On set dates at our training centre near Alicante in Spain
Both of these centres have been custom-built to simulate a real house. Inside there is a bedroom, bathroom, sitting room and kitchen so you can really get to grips with how you’ll be helping customers around the home.
We also run part of the training week in Athens and Thessaloniki in Greece. Carers training here will complete the final two days at our Centre of Excellence in Alcester, before graduating as a live-in carer and starting their placement in the UK.
Accommodation for training week
If you need accommodation while on our training week in Alcester, we have basic hostel style accommodation available for a minimal charge for five nights.
Lunch is provided on all days. On one evening the whole group cooks together, and on another we have a night out at a local pub for food and fun.
The team are amazing and made this course run smoothly and made me feel at ease. Thank you!
Jade, a live-in carer
High quality carer training, recognised by the care sector
We believe that standards of quality are only as good as our next carer. That’s why we invest so much time, energy and resources into what has become one of the industry’s leading training programmes. As such, our training tops the statutory requirements for carer training set by the Care Sector Council.
We’ve designed our live-in carer training in a way that everyone can get involved and ask their burning questions. You’ll be treated with warmth, courtesy and respect, making you feel safe and cared for – the same way we expect our carers to be with our customers.
New live-in carers are being trained every single week of the year placements across England and Wales. We’re always on the look-out for more caring, compassionate people to join our team. Get in touch today to be one of them.Apply now
If you train and support your care workers to the highest possible standards, these will be evident in the quality of care our customers receive.
Amanda Ansell, Area Manager for Southern England