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Home care in New Malden

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020 3879 9085

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Existing customer

020 3879 9085

Visiting care and home care in New Malden

Located in South West London, New Malden is home to Europe's largest South Korean community and has been described as Little Korea. The town is bustling with plenty of Korean restaurants and cafés, with many serving the infamous Korean barbeque dish, bulgogi.

New Malden also houses many of our customers, who can receive the care they need without leaving the comfort of their own homes. Our compassionate carers can provide exceptional visiting care from as little as 30 minutes a week or longer. That way, we can work around your lifestyle and routine. Plus, no matter what condition you are living with, we promise to fulfil every requirement.

Furthermore, we are fully regulated and monitored by the Care Quality Commission and Care Inspectorate Wales, which means you will receive the highest level of care you truly deserve.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.

Quality care at home

From short term support to longer term visits and live-in care, our New Malden team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

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Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

Meet the New Malden care team

Matt Bristow

Divisional Director

Our Reviews

Fully regulated by the CQC

Our New Malden branch is fully regulated and accredited by the CQC

Find out more

A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.

High quality home care in New Malden

At Helping Hands, we are recognised as the UK’s most widely trusted home care provider. This is because we provide our customers with compassionate and empathetic care so they can continue to live independently at home.

Our carers can support you in your daily routine, including helping with laundry, stacking the dishwasher, taking out the bins, and accompanying you to your local community classes or favourite café. No matter what you need, we will always be by your side.

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24/7 live in care support

Live-in care is ideal for those with complex conditions who need round-the-clock care at home. Or perhaps you’re struggling with managing the household and running errands and need extra support. We can step in to help.

With live-in care, our carers will stay with you at home, so there will always be someone to look after you. Whether you need to go to the toilet in the middle of the night or like a hot cuppa during the day, you can count on us.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.

Why Helping Hands is better than a care agency in New Malden

At Helping Hands, we provide care as a private home care, not a care agency. This means everything from our carers’ recruitment process, contract and training is fully covered by us; there’s no third party involved. We also believe in the continuity of care, which means you’ll see the same familiar faces daily, which benefits your wellbeing.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.

Qualified carers providing a variety of care services in New Malden

All our carers are fully qualified and equipped with the right skills to provide exceptional care. They work hard every single day so you can receive outstanding care in the place you love. You won’t have the hassle of relocating; we will come to your doorstep.

We understand that having someone new come into your home can be daunting, which is why we conduct strict background checks on all our carers, including a Disclosure and Barring Service (DBS) check. After all, your safety is our priority.

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FAQs

Home care in Wimbledon can provide invaluable support for anyone who wishes to remain in familiar surroundings while receiving additional help. Whether you need assistance with personal care, companionship, household tasks or more specialist support, our Wimbledon team are here for you. Staying at home can bring comfort and reassurance, and our personalised one-to-one care is centred around protecting your independence and quality of life.

The cost of your home care in Wimbledon will vary depending on the level and type of support you require. We offer a range of flexible options, from short weekly visits to full-time live-in care. Our friendly Wimbledon team will explain your choices clearly and provide transparent pricing, helping you feel confident about the support you select.

Yes, your care plan can always be adjusted as your needs evolve. We understand that circumstances may change over time, and we’re committed to responding promptly. Whether you require additional hours, fewer visits or a different focus for your care, our Wimbledon team will ensure your support remains personal and appropriate.

If you need care urgently, we’ll aim to begin your support within 72 hours of your initial call. A free care assessment will take place in your home with your local Wimbledon care manager, allowing us to understand your needs in detail. Once your plan is agreed, we’ll confirm the earliest possible start date.

Your journey starts with a call to our welcoming team. We’ll arrange a free, no-obligation care assessment in your home with your local Wimbledon care manager. This gives us the opportunity to discuss your needs and preferences and create a tailored care plan together. If you decide to go ahead, we’ll carefully match you with carers who complement your routine and personality.

Every Helping Hands carer in Wimbledon is directly recruited, thoroughly vetted, professionally trained and employed by us. They are fully insured and bonded, ensuring complete peace of mind for you and your family.

If your regular carer is unavailable for any reason, we’ll arrange a trusted replacement to ensure your care continues without disruption. We’ll aim to keep visit times as close as possible to your usual schedule, maintaining familiarity and reassurance in your daily routine.

Branch information

Address

Helping Hands Wimbledon, 35 Church Road, Wimbledon, SW19 5DQ

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

Other care covered

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Home care in New Malden