Home care in Merton
Visiting care and home care in Merton
While the area of Merton encompasses lots of areas with significant histories and claims to fame, the local area also has the honour of being where much of the filming for ITV drama ‘The Bill’ took place, especially in Colliers Wood and Mitcham. There are also various styles of historic buildings to be seen in the area, enough to keep even the most obsessive architect happy.
Despite already having a well-established local branch in Wimbledon, at Helping Hands we felt we should get to know the wider Merton area better. This is because we feel there are still people in the local area who aren’t aware that they could remain living in the home they love to receive care, rather than move into residential care homes. And because our visiting and live-in care services are fully regulated by the Care Quality Commission and Care Inspectorate Wales, you and your loved ones can always depend on our exceptional service delivery.

Quality care provided in your own home
Home care from our Merton team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:

Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests

Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Merton care team

Branch Care Manager
I’ve worked in the care sector for nearly 20 years, beginning as a carer in a nursing home at 18. I joined Helping Hands because of its extensive network, which provides invaluable support. I’m passionate about delivering person-centred care, and I’m committed to bringing this approach to the team in Wimbledon. Outside of work, I enjoy walking with my three dogs, travelling around the UK with my partner Dan, and tending to my veggie patch.

Regional Care Director, South East
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Merton to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other care we provide

High quality home care in Merton
Our home care services aren’t like other care companies’; we’re wholly focussed on ensuring our customers live the very best life they can at home, remaining as independent and comfortable as possible, for as long as possible. We’ve been delivering exceptional care at home since we were established in 1989, offering support with personal care, housekeeping, meal preparation, medication management, and much more.

24/7 live in care support
Live-in care takes care at home to another level. By having a carer living in your home you’ll enjoy a continuation of your daily routine, and company whenever you want it. Loneliness and isolation are one of the things that dominate older people’s lives, so by knowing there’s someone there whenever you want companionship is a weight off yours and your loved ones’ minds. They’ll support you both inside and outside the home to ensure you live your very best life.

Why Helping Hands is better than a care agency in Merton
We’re not a care agency, we’re a private home care company, and when you know the differences, they’re glaringly obvious. For instance, a care agency is usually only involved in finding you a carer from their books, and once that’s done they’ll have little involvement moving forward. They’ll often charge you and the carer high fees for ‘matching’ you, whereas we always include this crucial step in our price. We’ll also manage every aspect of your care journey from the first time you contact us, reassuring you and your loved ones that you’re not on your own at this stressful time.

Qualified carers providing a variety of care services in Merton
Our carers are amazing at what they do, but that’s because we only choose exceptional people to work for us. We consider personal qualities such as compassion and kindness to be more important than experience, after all, we can teach them all the practical skills they’ll need but we can’t teach them to care. We’re also proud that so many of our managers began as carers with us, choosing to spend their career with us and building on their experience to even better serve our customers.