Hull

For the past 30 years, Helping Hands has been offering professional and compassionate care to thousands of people across the country. Our aim is to enable as many people as possible to remain living independently in their own homes for as long as possible, regardless of their condition or symptoms. This mantra is upheld by the team and she is extremely proud of the visiting care service provided across the Hull area.

Starting with 30-minute visits, visiting care varies from short check up calls all the way to hourly visits throughout the day for more intensive care needs. So, whether you’re living with Alzheimer’s and need someone to pop in and help you prepare your meals or if you have arthritis and need support with your personal care, we’ll put a package of care in place for you that suits all of your needs entirely.

From light household duties, cooking and tending to your pets, to personal care, lifting and hoisting and administering medication, the team can help with a whole host of different scenarios. And if you need to change the level of care you receive, we’ll be able to swiftly adapt to your changing requirements.

If you have a progressive condition or your care needs are more intensive, live-in care could be the right solution for you. Designed to fit completely around you, a live-in carer will get to know you and learn how you like everything done just so. That way, you can still receive full support at home, but not have to worry about your carer having to leave to tend to another customer; they are fully committed to you.

Welcoming someone new into your home can be quite daunting, but even more so if they are coming to live with you and take care of you. To assuage this, a live-in care manager will work with you to find a carer that seamlessly fits into your routine and lifestyle, whilst also having the expertise to support you with your practical needs. That way, you can feel instantly comfortable around your live-in carer and start to build up trust with them.

Not only will they be able to look after the practicalities, but they’ll also ensure your emotional wellbeing is cared for too. So, if you love exploring the many galleries and museums in the city centre or enjoy looking for wildlife along the East Yorkshire coast, we’ll also do our best to find someone who shares these interests too.

Also known as visiting care, domiciliary care takes into account your preferences, existing routines and choice because after all, we are providing a service to you so you should feel enabled, not disabled.

Led by you, the team can help you with a variety of different tasks including personal care, support with mobility aids, household tasks, light gardening duties and even more complex needs such as PEG feeding, tracheostomies and catheters. Whatever it is you need that enables you to stay happy and safe in your own home, we’ll make sure that we take care of it.

Living with dementia can often be quite difficult to accept, particularly if you’re fiercely independent and don’t like to admit that you need a bit of help. But with the support of the team, we’ll take everything entirely at your pace and only step in to assist you as and when you’d like us to.

Whether you have Pick’s disease, dementia with Lewy bodies or vascular dementia, we can support you through the variety of symptoms that affect each individual very differently. So, if you’re struggling to remember appointments, losing track of conversations or becoming confused throughout the day, we’ll be there whenever you need us to support you to live well with dementia.

Although you may not necessarily need assistance with personal care and continence, you may find that moving round your home or doing light household duties has started to become increasingly more difficult as you start to get a bit older. But with elderly care from the team, you needn’t worry that you have to move into residential care – we’ll enable you to retain your independence whilst still being proud of the house that you have known, loved and built up over the years.

We can also support you if you’re living as a couple and one if you needs more intensive support, but you don’t want to leave each other, particularly if you’re never spent a night apart. We can ensure that you stay together in your own home, safe in the knowledge that you have a team of friendly Helping Hands carers on hand whenever you need them.

Taking time away to recharge your batteries when you’re a full-time carer can be a vital part of your schedule if you care for a loved one or friend. Not only does it allow your body to rest, it’s also a chance for both of you to take time for yourselves. Respite care from the Hull team could be the ideal solution for both of you. Your respite carer will meet with both of you to learn your existing routines so that they can recreate this in your care plan and make sure that everything is just how you left it, without any disruption.

Respite care could also be an option for you if you’re considering live-in care or you need emergency support after an illness or operation. Within 24 hours of your first enquiry, we’ll organise for a carer to be in place around-the-clock to help you feel like yourself again and get you back on your feet.

All of our Hull team are required to undergo stringent background checks that include Disclosure Barring Service (DBS) checks and several character references, so that we only the recruit the highest calibre of carers that we entrust to deliver care to our wonderful customers. In addition to these checks, they are also required to undergo training from our expert trainers within the Hull Branch or at one of our regional centres (live-in carers). Training covers moving and handling, equality and diversity, first aid, health and safety, dementia, personal care and medication.

These comprehensive background checks and training schedules completed by our in-house teams ensure that you don’t have to worry about any additional paperwork and that you receive the same high quality of care regardless of which carer visits you.

We are also closely monitored by the Care Quality Commission (CQC), who are the national governing body in the home care industry. They ensure that we adhere to the latest and safest care practices and that we are providing a safe, responsive and effective service.