Looking for care?

Open Mon - Fri: 8am - 7pm
and Sat & Sun: 9am - 5:30pm

Looking for a job?

Award-winning training

Call us
03300376958 Existing customers

Our Experts are here to help, give us a
call. Our team is available from:
Mon - Fri: 8am - 7pm Sat & Sun: 9am - 5:30pm


Little and often, companionship to nursing. With branches nationwide.

National Live-in care coverage

Live-in and visiting care in Hull

Stepped in maritime history and set upon the Humber estuary, the city of Hull is a place of discovery, excitement and activity. Named as the UK City of Culture in 2017, Hull is a unique hub of trading links, arts and commerce with much more than meets the eye. Offering a variety of different care services across the city, Hull even has its own team of Helping Hands carers.

Offering high-quality, tailored care to you in your home, Jennie’s team can provide care in Anlaby, Cottingham, Dunswell, Hessle, Hull, Willerby, Kirkella, Leven, Skidby, Swanland, Willerby, Willerby and the surrounding areas.

Meet Jennie, our Branch Manager

Jennie Falconer, Beverley & Hull Branch Manager

"Hello, I’m Jennie, and I am passionate about providing the best quality of home care to families across Hull and East Yorkshire. I believe in excellent customer service and am committed to providing an outstanding quality of care and growing and developing our dedicated team of carers.

"As a Registered Manager with the Care Quality Commission, I have over 30 years of extensive experience in the care industry. My qualifications include Level 4 NVQ Award for Registered Managers and NVQ Assessor Award for Direct Care.

"From the moment I joined the Helping Hands team, I have been impressed with the professionalism and attention to detail. It’s fantastic to have the full support of the larger company and to be equipped with the necessary tools to deliver an efficient, reliable and caring service for each of our customers."

Visiting home care in and around Hull

For the past 30 years, Helping Hands has been offering professional and compassionate care to thousands of people across the country. Our aim is to enable as many people as possible to remain living independently in their own homes for as long as possible, regardless of their condition or symptoms. This mantra is upheld by Jennie’s team and she is extremely proud of the visiting care service provided across the Hull area.

Starting with 30-minute visits, visiting care varies from short check up calls all the way to hourly visits throughout the day for more intensive care needs. So, whether you’re living with Alzheimer’s and need someone to pop in and help you prepare your meals or if you have arthritis and need support with your personal care, we’ll put a package of care in place for you that suits all of your needs entirely.

From light household duties, cooking and tending to your pets, to personal care, lifting and hoisting and administering medication, Jennie’s team can help with a whole host of different scenarios. And if you need to change the level of care you receive, we’ll be able to swiftly adapt to your changing requirements.

speech mark

Mum is very happy with her care – the carers are especially helping her to cope as she is adverse to showering every day. We can definitely put in a good recommendation for Jennie and her care team.

Janette, a visiting care customer in Hull

speech mark

Peace of mind with live-in care

If you have a progressive condition or your care needs are more intensive, live-in care could be the right solution for you. Designed to fit completely around you, a live-in carer will get to know you and learn how you like everything done just so. That way, you can still receive full support at home, but not have to worry about your carer having to leave to tend to another customer; they are fully committed to you.

Welcoming someone new into your home can be quite daunting, but even more so if they are coming to live with you and take care of you. To assuage this, a Live-in Care Manager will work with you to find a carer that seamlessly fits into your routine and lifestyle, whilst also having the expertise to support you with your practical needs. That way, you can feel instantly comfortable around your live-in carer and start to build up trust with them.

Not only will they be able to look after the practicalities, but they’ll also ensure your emotional wellbeing is cared for too. So, if you love exploring the many galleries and museums in the city centre or enjoy looking for wildlife along the East Yorkshire coast, we’ll also do our best to find someone who shares these interests too.

Remain in control with domiciliary care

Also known as visiting care, domiciliary care takes into account your preferences, existing routines and choice because after all, we are providing a service to you so you should feel enabled, not disabled.

Led by you, Jennie’s team can help you with a variety of different tasks including personal care, support with mobility aids, household tasks, light gardening duties and even more complex needs such as PEG feeding, tracheostomies and catheters. Whatever it is you need that enables you to stay happy and safe in your own home, we’ll make sure that we take care of it.

Dementia care from our experts

Living with dementia can often be quite difficult to accept, particularly if you’re fiercely independent and don’t like to admit that you need a bit of help. But with the support of Jennie’s team, we’ll take everything entirely at your pace and only step in to assist you as and when you’d like us to.

Whether you have Pick’s disease, dementia with Lewy bodies or vascular dementia, we can support you through the variety of symptoms that affect each individual very differently. So, if you’re struggling to remember appointments, losing track of conversations or becoming confused throughout the day, we’ll be there whenever you need us to support you to live well with dementia.

Elderly care for extra reassurance

Although you may not necessarily need assistance with personal care and continence, you may find that moving round your home or doing light household duties has started to become increasingly more difficult as you start to get a bit older. But with elderly care from Jennie’s team, you needn’t worry that you have to move into residential care – we’ll enable you to retain your independence whilst still being proud of the house that you have known, loved and built up over the years.

We can also support you if you’re living as a couple and one if you needs more intensive support, but you don’t want to leave each other, particularly if you’re never spent a night apart. We can ensure that you stay together in your own home, safe in the knowledge that you have a team of friendly Helping Hands carers on hand whenever you need them.

Take a break with respite care

Taking time away to recharge your batteries when you’re a full-time carer can be a vital part of your schedule if you care for a loved one or friend. Not only does it allow your body to rest, it’s also a chance for both of you to take time for yourselves. Respite care from the Hull team could be the ideal solution for both of you. Jennie and your respite carer will meet with both of you to learn your existing routines so that they can recreate this in your care plan and make sure that everything is just how you left it, without any disruption.

Respite care could also be an option for you if you’re considering live-in care or you need emergency support after an illness or operation. Within 24 hours of your first enquiry, we’ll organise for a carer to be in place around-the-clock to help you feel like yourself again and get you back on your feet.

Award-winning training for the carers in Hull

All of our Hull team are required to undergo stringent background checks that include Disclosure Barring Service (DBS) checks and several character references, so that we only the recruit the highest calibre of carers that we entrust to deliver care to our wonderful customers. In addition to these checks, they are also required to undergo training from our expert trainers within the Hull Branch or at our Centre of Excellence in Warwickshire (live-in carers). Training covers moving and handling, equality and diversity, first aid, health and safety, dementia, personal care and medication.

These comprehensive background checks and training schedules completed by our in-house teams ensure that you don’t have to worry about any additional paperwork and that you receive the same high quality of care regardless of which carer visits you.

We are also closely monitored by the Care Quality Commission (CQC), who are the national governing body in the home care industry. They ensure that we adhere to the latest and safest care practices and that we are providing a safe, responsive and effective service.

speech mark

It makes me feel incredible that I can really make a difference in somebody’s life. I particularly enjoy the relationships I form and the trust that I build with my customers.

Mary, a carer in Yorkshire

speech mark

Areas across Hull that we cover:

LevenLittle WeightonMelton
North FerribySeatonSkidby
Request a callback Email us

Find out more about care in Hull

If you’d like to discuss visiting or live-in care options, you can arrange a meeting with Jennie by calling 01482 272 917. We’re here to take your call seven days a week.

You can also pop into our branch on Butcher Row in Beverley, Monday to Friday, anytime between 8:30am to 5:30pm. If getting to us is a bit difficult, we can come to you! Just let us know whether you prefer to meet at a local café or in your front room, and we’ll be there.

Opening Hours
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM


Latest Social Posts

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

Sunday thoughts ... See MoreSee Less

Sunday thoughts

I suspect it is hard to love a care worker. We get up early, we come home late and are too tired to cook. We work extra because we know there are sick people who need us. We miss weekend events, holidays, birthdays. We don't get too excited over a minor cough or cold, we have seen far worse. We don’t always want to talk when we come home, we have talked all day. We don't always want to move when we come home, we have moved all day. It may seem that we have left all of our caring, our heart, and our love at work, and have come home to you empty, we probably have. I guess it is hard to love a care worker, but know this: we still need your love. We need your understanding. We need to know that you “get it". We need to be the one taken care of every once in a while. We need someone else to take charge of the details because constantly doing everything ourselves is exhausting. Sometimes we need our feet rubbed. We need a shoulder to cry on when we can't even tell you why we’re grieving. We need you to do the hardest work you may ever take on, which is...to love a care worker.
I would like to thank those of you out there who love them and let us do this work, this calling, this life: care work ❤️❤️❤️
Copy and paste if you are a care worker or love a care worker!
Keep this going
... See MoreSee Less

Comment on Facebook

Love my job 💕

Very true

2 weeks ago

Helping Hands Home Care

Buzzing here at Cottingham Civic Hall at the Job Fair. It’s not too late to pop in and get yourself a job! ... See MoreSee Less

Buzzing here at Cottingham Civic Hall at the Job Fair. It’s not too late to pop in and get yourself a job!

Comment on Facebook

Hope you guys had a good day 👍🏻

Thanks for today Tom and Ellen. You’ve both been stars 🌟

2 weeks ago

Helping Hands Home Care

Today marks the start of World Alzheimer’s Month – a global opportunity to raise awareness around, educate, encourage support of and ‘demystify’ dementia.

This #WorldAlzheimersMonth, what will you do to challenge the stigma faced by people affected by dementia?
... See MoreSee Less

View More Posts

Looking for Care?


Looking for a Job?