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Rated excellent on Trustpilot
Locally managed service

Hull

Little and often, companionship to nursing. With branches nationwide.

5 out of 5 stars from 22 reviews

Hull

Helping Hands in Hull is home to a team of care professionals with a commitment to best practice and dedication to kindness. Beginning with rigorous training, and continuing with ongoing development and regular monitoring from the Care Quality Commission (CQC), our carers are equipped to provide an unrivalled standard of care that preserves your loved one’s independence.

Offering high-quality, tailored care to you in your home, the team can provide home care in Anlaby, Cottingham, Dunswell, Hessle, Hull, Willerby, Kirkella, Leven, Skidby, Swanland, Willerby and the surrounding areas.

This branch covers where you need care:

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To learn more about how we can help call

01482904320 *If you are an existing customer, please use the branch phone number

Branch address

Helping Hands Hull, 1st Floor Double Suite, The Deep Business Centre, Tower Street, Hull, East Riding of Yorkshire, HU1 4BG (see on maps)

Live-in and visiting care in Hull

Stepped in maritime history and set upon the Humber estuary, the city of Hull is a place of discovery, excitement and activity. Named as the UK City of Culture in 2017, Hull is a unique hub of trading links, arts and commerce with much more than meets the eye. Offering a variety of different care services across the city, Hull even has its own team of Helping Hands carers.

None of our customers’ needs are exactly the same. Which is why we create bespoke packages tailored to each individual, with flexible care plans that can change as their needs do. Whether you require a weekly companion visit, a daily nursing visit, or a live-in carer to support you around the clock, our team are on hand to help.

Meet the team

Joanne Wood

Meet Joanne Wood, our Branch Care Manager, Hull

As a Branch Manager I am responsible for all aspects of the day-to-day operations within the care setting, including recruiting and managing staff teams, managing budgets and ensuring that the quality of the services provided are always to excellent care standards. I have always had an interest in care, especially when my Nanna became ill; I took an interest into how she was being cared for, and how I could make a difference. At this time, I was a young mother raising my small boys, which made me more determined to go into the care sector. I joined the care sector and loved every moment of my journey, always learning and developing myself to be better and more knowledgeable to provide the best care I can give. I am a wife and mother to 4 boys, 3 are now grown up and to see the young adults they are becoming is rewarding, knowing I was a part of their development. I am all about family; in my free time I enjoy travelling, weekends away, meals out, socialising with family and close friends.
Louise Bradley

Louise Bradley

Regional Care Director, New Branches

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Trish Ricketts

Trish Ricketts

Trish Ricketts, Head of Care

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareElderly CareRespite CarePalliative Care

Other services we provide at this branch

Visiting care in and around Hull

For the past 30 years, Helping Hands has been offering professional and compassionate care to thousands of people across the country. Our aim is to enable as many people as possible to remain living independently in their own homes for as long as possible, regardless of their condition or symptoms. This mantra is upheld by the team and she is extremely proud of the visiting care service provided across the Hull area.

Starting with 30-minute visits, visiting care varies from short check up calls all the way to hourly visits throughout the day for more intensive care needs. So, whether you’re living with Alzheimer’s and need someone to pop in and help you prepare your meals or if you have arthritis and need support with your personal care, we’ll put a package of care in place for you that suits all of your needs entirely.

From light household duties, cooking and tending to your pets, to personal care, lifting and hoisting and administering medication, the team can help with a whole host of different scenarios. And if you need to change the level of care you receive, we’ll be able to swiftly adapt to your changing requirements.

Peace of mind with live-in care

If you have a progressive condition or your care needs are more intensive, live-in care could be the right solution for you. Designed to fit completely around you, a live-in carer will get to know you and learn how you like everything done just so. That way, you can still receive full support at home, but not have to worry about your carer having to leave to tend to another customer; they are fully committed to you.

Welcoming someone new into your home can be quite daunting, but even more so if they are coming to live with you and take care of you. To assuage this, a live-in care manager will work with you to find a carer that seamlessly fits into your routine and lifestyle, whilst also having the expertise to support you with your practical needs. That way, you can feel instantly comfortable around your live-in carer and start to build up trust with them.

Not only will they be able to look after the practicalities, but they’ll also ensure your emotional wellbeing is cared for too. So, if you love exploring the many galleries and museums in the city centre or enjoy looking for wildlife along the East Yorkshire coast, we’ll also do our best to find someone who shares these interests too.

Care Agency In Hull

Helping Hands is a private care provider, rather than a care agency. The main difference between a private provider and an agency is that private care providers employ our carers directly, rather than expecting our customers to worry about paying carers and dealing with unexpected fees. We won’t surprise you with hidden costs or burden you with mountains of paperwork; we’re totally upfront about our live-in care fees, because we want you to be completely sure about what you’re paying for your round-the-clock care. Employing our carers directly also gives them peace of mind about their own livelihoods, allowing them to focus their energy on supporting you rather than worrying about frustrating admin.

Remain in control with domiciliary care

Also known as visiting care, domiciliary care takes into account your preferences, existing routines and choice because after all, we are providing a service to you so you should feel enabled, not disabled.

Led by you, the team can help you with a variety of different tasks including personal care, support with mobility aids, household tasks, light gardening duties and even more complex needs such as PEG feeding, tracheostomies and catheters. Whatever it is you need that enables you to stay happy and safe in your own home, we’ll make sure that we take care of it.

Dementia care from our experts

Living with dementia can often be quite difficult to accept, particularly if you’re fiercely independent and don’t like to admit that you need a bit of help. But with the support of the team, we’ll take everything entirely at your pace and only step in to assist you as and when you’d like us to.

Whether you have Pick’s disease, dementia with Lewy bodies or vascular dementia, we can support you through the variety of symptoms that affect each individual very differently. So, if you’re struggling to remember appointments, losing track of conversations or becoming confused throughout the day, we’ll be there whenever you need us to support you to live well with dementia.

Elderly care for extra reassurance

Although you may not necessarily need assistance with personal care and continence, you may find that moving round your home or doing light household duties has started to become increasingly more difficult as you start to get a bit older. But with elderly care from the team, you needn’t worry that you have to move into residential care – we’ll enable you to retain your independence whilst still being proud of the house that you have known, loved and built up over the years.

We can also support you if you’re living as a couple and one if you needs more intensive support, but you don’t want to leave each other, particularly if you’re never spent a night apart. We can ensure that you stay together in your own home, safe in the knowledge that you have a team of friendly Helping Hands carers on hand whenever you need them.

Take a break with respite care

Taking time away to recharge your batteries when you’re a full-time carer can be a vital part of your schedule if you care for a loved one or friend. Not only does it allow your body to rest, it’s also a chance for both of you to take time for yourselves. Respite care from the Hull team could be the ideal solution for both of you. Your respite carer will meet with both of you to learn your existing routines so that they can recreate this in your care plan and make sure that everything is just how you left it, without any disruption.

Respite care could also be an option for you if you’re considering live-in care or you need emergency support after an illness or operation. Within 24 hours of your first enquiry, we’ll organise for a carer to be in place around-the-clock to help you feel like yourself again and get you back on your feet.

Award-winning training for the carers in Hull

All of our Hull team are required to undergo stringent background checks that include Disclosure Barring Service (DBS) checks and several character references, so that we only the recruit the highest calibre of carers that we entrust to deliver care to our wonderful customers. In addition to these checks, they are also required to undergo training from our expert trainers within the Hull Branch or at one of our regional centres (live-in carers). Training covers moving and handling, equality and diversity, first aid, health and safety, dementia, personal care and medication.

These comprehensive background checks and training schedules completed by our in-house teams ensure that you don’t have to worry about any additional paperwork and that you receive the same high quality of care regardless of which carer visits you.

We are also closely monitored by the Care Quality Commission (CQC), who are the national governing body in the home care industry. They ensure that we adhere to the latest and safest care practices and that we are providing a safe, responsive and effective service.

Private care Hull

When you choose private care, you’ll get certain benefits that most care agencies won’t offer – such as having more influence over your care plan and having your care provider pay your carers’ wages directly. With private care from Helping Hands, we give our customers control over details of their care plan that truly make a difference. For example, you can let us know if there are certain meals that you’d like your carer to prepare for you, or if there’s a particular time at which you’d like to go to bed. You can also determine the type and level of care that you think you’ll require, and your care will be adapted accordingly if you find your needs changing.

Find out more about care in Hull

If you’d like to discuss visiting or live-in care options, you can arrange a meeting with the team by calling. We’re here to take your call seven days a week.

You can also pop into our branch on Butcher Row in Beverley, Monday to Friday, anytime between 8:30am to 5:30pm. If getting to us is a bit difficult, we can come to you! Just let us know whether you prefer to meet at a local café or in your front room, and we’ll be there.

Call us on 01482904320 Talk to us on live chat Request a call back

Reviews

We are actively collecting and monitoring our reviews and feedback for Hull to ensure our customers receive the best possible live in and home care service.

5 out of 5 stars, from 22 reviews

Outstanding95%
Excellent5%
Good0%
Satisfactory0%
Poor0%

taken from NHS Choices

“My wife has Helping Hands twice a day and you could not ask for better carers.”

September 2021

taken from Google My Business

0 out of 5

from 0 reviews

Our credentials

Our Hull branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM

Branch address

Helping Hands Hull, 1st Floor Double Suite, The Deep Business Centre, Tower Street, Hull, East Riding of Yorkshire, HU1 4BG Show on Map

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