Live-in care and visiting home care in Hull
Jennie Falconer, our Branch Manager for Beverley and Hull, and her team of expert carers are fully committed to providing you or your loved one with bespoke home care services in Hull, Cottingham, Willerby, Kirkella, Anlaby, Leven, Skidby, Willerby, Hessle, Swanland, Dunswell, and the surrounding areas in East Yorkshire. This is what Jennie has to say about the home care service she and her team provide!
Meet Jennie Falconer, our Branch Manager
"Hello, I’m Jennie, and I am passionate about providing the best quality of home care to families across Hull and East Yorkshire. I believe in excellent customer service and am committed to providing an outstanding quality of care across the Beverley and Hull area and growing and developing our dedicated team of carers.
"A Registered Manager with the Care Quality Commission, I have over 30 years of extensive experience in the care industry and my qualifications include Level 4 NVQ Award for Registered Managers and NVQ Assessor Award for Direct Care.
"From the moment I joined the Helping Hands team, I have been impressed with the professionalism and attention to detail. It’s fantastic to have the full support of the larger company and to be equipped with the necessary tools to deliver an efficient, reliable and caring service for each of our customers."
Visiting home care in Hull
Here at Helping Hands we offer individually tailored high quality home care in Hull, Cottingham, Willerby, Kirkella, Anlaby and the surrounding areas in East Yorkshire. Still family owned and run, we draw on over 29 years of experience, to ensure that the very best standards of support are delivered by our carers to each and every one of our customers.
Jennie and her team provide everything from companionship, housekeeping, through to providing more complex healthcare support for people with conditions such as MS, Spinal Injuries, Parkinson’s, Acquired Brain Injuries and those that have suffered a Stroke. Every member of the Helping Hands team is here to ensure we enable our customers to enjoy the quality of life they deserve in the comfort of their own home, irrespective of their personal or medical needs.
The team of dedicated carers across Hull and the surrounding areas are chosen and trained at the branch, supported by expert guidance from a team of registered nurses and myself. We draw on our extensive knowledge of the area, having first launched Helping Hands in Warwickshire in 1989.
If you’re receiving direct payments for social care through social services, we are able to accept top-ups to these payments. Get in touch to find out more.
Mum is very happy with her care – the carers are especially helping her to cope as she is adverse to showering every day. We can definitely put in a good recommendation for Jennie and her care team.
Janette, a visiting care customer in Hull
Live-In Care in Hull
If you need a more intense level of home care in Hull our carers are fully trained to provide you with it. Our live-in care services in Hull mean that one of our carers can be there to help you around the clock. If you have a progressive medical condition or have been recently injured and need support around the home, one of our carers can give you the extra support you need. If your medical condition requires that you take medication in the middle of the night, one of our carers can be there to remind you to take it, and help to administer it.
You can be confident in the expert knowledge of our carers. All of our local Hull carers have been fully trained at our very own Centre of Excellence, and have a wide knowledge of complex condition-led care. All Helping Hands carers are DBS checked and trained to help you or your loved one remain independent in their home, whilst giving you the level of live-in care that you require.
Friendly, qualified carers in Hull
Our Hull carers are committed to providing you or your loved one with the very best possible care. To ensure that they can deliver your care to the highest standard, we are committed to providing them with a comprehensive programme of training and support.
Before beginning their work with us, all our carers take part in an intensive training programme at our Centre of Excellence. But the training does not stop there. Every Helping Hands carer takes part in on-going training to boost their knowledge and experience across a wide range of areas, from dementia care to complex care requirements.
Our carers are also committed to ensuring that you receive the best condition-led care available, and work with local GPs to understand how best to support you.
It makes me feel incredible that I can really make a difference in somebody’s life. I particularly enjoy the relationships I form and the trust that I build with my customers.
Mary, a carer in Yorkshire
Find out more about live-in care or visiting care in Hull
Choosing the right care option can often seem like a daunting decision, but Helping Hands are here to help. If you are considering visiting care or live-in care in Hull and would like to discuss your options, simply call one of our friendly advisors and we can talk you through the options that could work for you.Request a callback Email us
Areas across Hull that we cover:
Phone lines open 7 days a week
If you’d like to discuss your home care options and set-up a meeting with Jennie and her team, please get in touch with us on 01482272917.