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Visiting care and home care in Hull

Stepped in maritime history and set upon the Humber estuary, the city of Hull is a place of discovery, excitement and activity. Named as the UK City of Culture in 2017, Hull is a unique hub of trading links, arts and commerce with much more than meets the eye. Offering a variety of different care services across the city, Hull even has its own team of Helping Hands carers.

None of our customers' needs is the same. Which is why we create bespoke packages tailored to each individual, with flexible care plans that can change as their needs do. Whether you require a weekly companion visit, a daily nursing visit, or a live-in carer to support you around the clock, our team are on hand to help.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Hull

Our carers provide a wide range of support across Hull, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Hull
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Hull
    Hayley Christie
    Hayley Christie

    Branch Care Manager

    Hayley is the Branch Care Manager at Hull.

    Michelle Dutton
    Michelle Dutton

    Area Care Manager

    I am currently the area care manager for North 1 region and I lead and inspire a fantastic team of branch managers who all share...

    More about Michelle Dutton
    Matt Bristow
    Matt Bristow

    Divisional Director

    Matt Bristow is Divisional Director at Helping Hands, bringing over 20 years of leadership experience across retail, healthcare, and care services. Having started his career...

    More about Matt Bristow
    CQC Logo
    Fully regulated care supporting Hull

    Our Hull branch is fully regulated and accredited by the CQC.

    Find out more
    A smiling carer in a purple uniform and gloves sits next to an older woman who is laughing and eating a meal at a kitchen table. A glass of water and a plate of food are on the table.
    Home care Hull

    For the past 30 years, Helping Hands has been offering professional and compassionate care to thousands of people across the country. Our aim is to enable as many people as possible to remain living independently in their own homes for as long as possible, regardless of their condition or symptoms. This mantra is upheld by the team and the home care in Hull that we provide.

    Starting with 30-minute visits, visiting care varies from short check-up calls all the way to hourly visits throughout the day for more intensive care needs. So, whether you’re living with Alzheimer’s and need someone to pop in and help you prepare your meals, or if you have arthritis and need support with your personal care, we’ll put a package of care in place for you that suits all of your needs entirely.

    From light household duties, cooking and tending to your pets, to personal care, lifting and hoisting and administering medication, the team can help with a whole host of different scenarios. And if you need to change the level of care you receive, we’ll be able to swiftly adapt to your changing requirements.

    A carer in a purple uniform smiles and chats with an elderly man lying in bed in a cosy, rustic room. The carer rests a hand on the man's shoulder, and a framed photo sits on the bedside table.
    Care agency in Hull

    Helping Hands is a private care provider, rather than a care agency. The main difference between a private provider and an agency is that private care providers employ our carers directly, rather than expecting our customers to worry about paying carers and dealing with unexpected fees. We won’t surprise you with hidden costs or burden you with mountains of paperwork; we’re totally upfront about our live-in care fees, because we want you to be completely sure about what you’re paying for your round-the-clock care. Employing our carers directly also gives them peace of mind about their own livelihoods, allowing them to focus their energy on supporting you rather than worrying about frustrating admin.

    Two women smile and laugh together outdoors, standing close to each other near green leafy plants. One has curly hair and wears a white top; the other has short hair and wears glasses and a yellow jacket.
    Peace of mind with Hull live-in care

    If you have a progressive condition or your care needs are more intensive, live-in care in Hull could be the right solution for you. Designed to fit completely around you, a live-in carer will get to know you and learn how you like everything done just so.

    Not only will they be able to look after the practicalities, but they’ll also ensure your emotional well-being is cared for too. So, if you love exploring the many galleries and museums in the city centre or enjoy looking for wildlife along the East Yorkshire coast, we’ll also do our best to find someone who shares these interests too.

    An older man with glasses and a younger woman sit on a sofa, smiling and laughing together while looking at a tablet device. The atmosphere is warm and friendly.
    Private care Hull

    When you choose private care, you’ll get certain benefits that most care agencies won’t offer – such as having more influence over your care plan and having your care provider pay your carers’ wages directly. With private care from Helping Hands, we give our customers control over details of their care plan that truly make a difference. For example, you can let us know if there are certain meals that you’d like your carer to prepare for you, or if there’s a particular time at which you’d like to go to bed. You can also determine the type and level of care that you think you’ll require, and your care will be adapted accordingly if you find your needs changing.

    An older man with white hair and glasses, smiling and holding playing cards, sits outdoors wearing a beige jacket and blue jumper. Another person holding cards is partially visible in the foreground.
    Award-winning training for the carers in Hull

    All of our Hull team are required to undergo stringent background checks that include Disclosure and Barring Service (DBS) checks and several character references, so that we only recruit the highest calibre of carers that we entrust to deliver care to our wonderful customers. In addition to these checks, they are also required to undergo training from our expert trainers within the Hull Branch or at one of our regional centres (live-in carers). Training covers moving and handling, equality and diversity, first aid, health and safety, dementia, personal care and medication.

    These comprehensive background checks and training schedules completed by our in-house teams ensure that you don’t have to worry about any additional paperwork and that you receive the same high quality of care regardless of which carer visits you.

    We are also closely monitored by the Care Quality Commission (CQC), who are the national governing body in the home care industry. They ensure that we adhere to the latest and safest care practices and that we are providing a safe, responsive and effective service.

    Supporting communities across Hull

    Our carers provide home care in Hull and nearby areas including these locations.

    • Kingston upon Hull
    • Beverley
    • Hedon
    • Cottingham
    • Hessle
    Local updates
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    FAQs

    Home care in Hull is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Hull depends on the type and amount of support you need. Helping Hands’ visiting care prices start from £32.40 per hour, with visits available from 30 minutes, and live-in care starts from £1,675 per week for one person, based on the supplied pricing. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK figures supplied for comparison suggest privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Hull.

    Home care in Hull can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in Hull, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01482 904320
    Branch information
    Address

    Helping Hands Hull, 1st Floor Double Suite, The Deep Business Centre, Tower Street, Hull, HU1 4BG

    Show in maps Hull Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed