Stepped in maritime history and set upon the Humber estuary, the city of Hull is a place of discovery, excitement and activity. Named as the UK City of Culture in 2017, Hull is a unique hub of trading links, arts and commerce with much more than meets the eye. Offering a variety of different care services across the city, Hull even has its own team of Helping Hands carers.
Offering high-quality, tailored care to you in your home, the team can provide care in Anlaby, Cottingham, Dunswell, Hessle, Hull, Willerby, Kirkella, Leven, Skidby, Swanland, Willerby, Willerby and the surrounding areas.
"I am a mum of two older children and I lived in Malta for a year, which showed me what good care services we have here in the UK. I enjoy spending time with my family, gardening, cooking, walking and nature.
"I am a kind natured, caring person, who has always loved to help people.
In my role, I am responsible for our great team of carers and our customers. I meet and set up care packages for our new customers and I ensure that we meet all CQC requirements. Our great team of carers are as passionate as I am about delivering the best possible care to our customers and I am so proud of our team."
For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.
Over 100 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.
For the past 30 years, Helping Hands has been offering professional and compassionate care to thousands of people across the country. Our aim is to enable as many people as possible to remain living independently in their own homes for as long as possible, regardless of their condition or symptoms. This mantra is upheld by the team and she is extremely proud of the visiting care service provided across the Hull area.
Starting with 30-minute visits, visiting care varies from short check up calls all the way to hourly visits throughout the day for more intensive care needs. So, whether you’re living with Alzheimer’s and need someone to pop in and help you prepare your meals or if you have arthritis and need support with your personal care, we’ll put a package of care in place for you that suits all of your needs entirely.
From light household duties, cooking and tending to your pets, to personal care, lifting and hoisting and administering medication, the team can help with a whole host of different scenarios. And if you need to change the level of care you receive, we’ll be able to swiftly adapt to your changing requirements.
If you have a progressive condition or your care needs are more intensive, live-in care could be the right solution for you. Designed to fit completely around you, a live-in carer will get to know you and learn how you like everything done just so. That way, you can still receive full support at home, but not have to worry about your carer having to leave to tend to another customer; they are fully committed to you.
Welcoming someone new into your home can be quite daunting, but even more so if they are coming to live with you and take care of you. To assuage this, a live-in care manager will work with you to find a carer that seamlessly fits into your routine and lifestyle, whilst also having the expertise to support you with your practical needs. That way, you can feel instantly comfortable around your live-in carer and start to build up trust with them.
Not only will they be able to look after the practicalities, but they’ll also ensure your emotional wellbeing is cared for too. So, if you love exploring the many galleries and museums in the city centre or enjoy looking for wildlife along the East Yorkshire coast, we’ll also do our best to find someone who shares these interests too.
Also known as visiting care, domiciliary care takes into account your preferences, existing routines and choice because after all, we are providing a service to you so you should feel enabled, not disabled.
Led by you, the team can help you with a variety of different tasks including personal care, support with mobility aids, household tasks, light gardening duties and even more complex needs such as PEG feeding, tracheostomies and catheters. Whatever it is you need that enables you to stay happy and safe in your own home, we’ll make sure that we take care of it.
Living with dementia can often be quite difficult to accept, particularly if you’re fiercely independent and don’t like to admit that you need a bit of help. But with the support of the team, we’ll take everything entirely at your pace and only step in to assist you as and when you’d like us to.
Whether you have Pick’s disease, dementia with Lewy bodies or vascular dementia, we can support you through the variety of symptoms that affect each individual very differently. So, if you’re struggling to remember appointments, losing track of conversations or becoming confused throughout the day, we’ll be there whenever you need us to support you to live well with dementia.
Although you may not necessarily need assistance with personal care and continence, you may find that moving round your home or doing light household duties has started to become increasingly more difficult as you start to get a bit older. But with elderly care from the team, you needn’t worry that you have to move into residential care – we’ll enable you to retain your independence whilst still being proud of the house that you have known, loved and built up over the years.
We can also support you if you’re living as a couple and one if you needs more intensive support, but you don’t want to leave each other, particularly if you’re never spent a night apart. We can ensure that you stay together in your own home, safe in the knowledge that you have a team of friendly Helping Hands carers on hand whenever you need them.
Taking time away to recharge your batteries when you’re a full-time carer can be a vital part of your schedule if you care for a loved one or friend. Not only does it allow your body to rest, it’s also a chance for both of you to take time for yourselves. Respite care from the Hull team could be the ideal solution for both of you. Your respite carer will meet with both of you to learn your existing routines so that they can recreate this in your care plan and make sure that everything is just how you left it, without any disruption.
Respite care could also be an option for you if you’re considering live-in care or you need emergency support after an illness or operation. Within 24 hours of your first enquiry, we’ll organise for a carer to be in place around-the-clock to help you feel like yourself again and get you back on your feet.
All of our Hull team are required to undergo stringent background checks that include Disclosure Barring Service (DBS) checks and several character references, so that we only the recruit the highest calibre of carers that we entrust to deliver care to our wonderful customers. In addition to these checks, they are also required to undergo training from our expert trainers within the Hull Branch or at our Centre of Excellence in Warwickshire (live-in carers). Training covers moving and handling, equality and diversity, first aid, health and safety, dementia, personal care and medication.
These comprehensive background checks and training schedules completed by our in-house teams ensure that you don’t have to worry about any additional paperwork and that you receive the same high quality of care regardless of which carer visits you.
We are also closely monitored by the Care Quality Commission (CQC), who are the national governing body in the home care industry. They ensure that we adhere to the latest and safest care practices and that we are providing a safe, responsive and effective service.
Our Hull branch is fully regulated and accredited by the CQC and CIW.
Every one of our carers is a dementia specialist
We are founding members of the UKHCA
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