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Home care in Ilkley

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 5:30 PM

New customer
0127 435 4510

Lines are currently closed

Existing customer
0127 402 8045

Lines open until 5:30 PM

New customer
0127 435 4510

Lines are currently closed

Existing customer
0127 402 8045

Visiting care and home care in Ilkley

Perhaps most famous for the unofficial anthem of Yorkshire, “On Ilkla Moor Baht 'at” which translates out of the Yorkshire dialect as “On Ilkley Moor without a hat”, Ilkley nevertheless has a lot to offer the tourist and resident alike. Blessed with impressive Victorian architecture and part of the attractive West Riding area, Ilkley became a fashionable spa town in the 19th century, as people flocked to ‘take the waters’.

While we can’t claim to have the same effect on you as the local hydrotherapy will, our carers will enable you to live a comfortable and independent life in the home you love. And because our care services are fully regulated by the Care Quality Commission and the Care Inspectorate Wales, we’ll always deliver the high standards we promise to. There’s no reason you should feel you have to leave your home and move into residential care unless you want to, and by having visiting or live-in care at home you will continue to be surrounded by precious memories, pets, and people.

Quality care at home

From short term support to longer term visits and live-in care, our Ilkley team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Ilkley care team
Tracy Ellis
Tracy Ellis

Branch Care Manager

Hi, I'm Tracy. As the branch manager for Shipley, I ensure that all of our customers across the region receive the warmest welcome and the...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Ilkley branch is fully regulated and accredited by the CQC

Find out more
High quality home care in Ilkley

Our home care is designed to the specifications of our individual customers, we don’t believe in ‘one size fits all’ at Helping Hands. Because of that, you’ll receive a bespoke package of care that’s designed around your requirements, and a personalised support plan that details every aspect of how you like to live. Whether you’re a homebody or like to get out into the beautiful local surroundings, we can help, whether it’s for an hour a week or several times a day.

24/7 live in care support

While all of our carers are there to support with everyday household tasks, such as personal care, housework, and medication, live-in care takes things a step further by having someone living in your home with you who’s there to also offer companionship as and when you’d like it. This doesn’t mean your home is no longer your own, rather that you’ve got a trusted professional with you at all times to ensure you have everything you need. Your privacy is still assured though as our carers are discreet and will understand when you’d prefer to be on your own.

Why Helping Hands is better than a care agency in Ilkley

While we’ve never been a care agency, we understand how confusion can arise regarding the description of care companies as ‘agencies’ and what that suggests. Agencies traditionally are there to match you with a self-employed carer and charge you both a fee for doing so, then leave you to arrange everything else yourself. Helping Hands is different though – we’re a private home care company and have been since we began in 1989, sourcing and employing our carers ourselves to guarantee the highest standards from the best people.

Qualified carers providing a variety of care services in Ilkley

When we find our people we put them through a rigorous assessment process, to ensure they’re the right fit for Helping Hands, and vice-versa. We then offer continuous opportunities for development while they’re with us that build on their existing experience and equip them with new skills. They then apply these enhanced skills into the care they deliver for their customers, meaning they’re always at the forefront of industry developments and new ways of thinking.

Other areas we cover
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Branch information
Address

Helping Hands Shipley, 49 Otley Road, Shipley, BD18 3PY

Show in maps Ilkley Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed