Lines open until 5:30 PM
What does our emergency care support include?
Our emergency care in Liverpool provides reliable, compassionate support when care is needed urgently or at short notice. We're regulated by the Care Quality Commission (CQC), so you can be sure we're delivering care that's safe, professional, and centred around you. Support may include personal care, medication assistance, meal assistance, mobility support, and companionship. We'll do all we can to make sure you get to remain in the home you love for as long as you like.
Contact us for support
If you need more information on our emergency care, please get in touch with our friendly customer care team today. They are available seven days a week via phone and online.
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Opening times
| Monday | 8:00 AM - 7:00 PM |
| Tuesday | 8:00 AM - 7:00 PM |
| Wednesday | 8:00 AM - 7:00 PM |
| Thursday | 8:00 AM - 7:00 PM |
| Friday | 8:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 5:30 PM |
| Sunday | 9:00 AM - 5:30 PM |
| Monday | 8:30 AM - 5:30 PM |
| Tuesday | 8:30 AM - 5:30 PM |
| Wednesday | 8:30 AM - 5:30 PM |
| Thursday | 8:30 AM - 5:30 PM |
| Friday | 8:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |

Qualified carers providing emergency care in Liverpool
Emergency care is delivered by carefully selected, fully trained carers who understand how important reassurance and consistency are during uncertain times. All Helping Hands carers receive ongoing training and support and meet the high standards set by the CQC. Whether providing visiting, live-in, respite, or clinical care, our carers respond with kindness. We're proud of how our carers fully support our customers to go out of their way to make a difference to their day-to-day lives.

What is emergency care for?
Emergency care is designed to support our customers when unexpected situations arise. This may include sudden illness, injury, an unplanned hospital discharge, or a breakdown in existing care arrangements. Our emergency home care in Liverpool helps ensure our customers are not left without support, allowing them to remain safe and comfortable at home while families gain peace of mind.

When to consider emergency care
You may want to consider emergency care if you or a family member's needs change quickly, if urgent support is required following a hospital stay, or if a family carer needs immediate respite. Putting care in place promptly can help prevent further concerns, reduce stress, and provide reassurance that professional care is in place when it’s needed most.

How much does emergency care cost in Liverpool?
The cost of emergency care in Liverpool depends on the type of support required, the length of care, and whether visiting, live-in, or respite care is needed. At Helping Hands, we’re open and transparent about pricing and will talk you through your options clearly, helping you find the right care solution with confidence and no pressure. Take a look at our costs and funding page for more information.
If you need more information on our emergency care, please get in touch with our friendly customer care team today. They are available seven days a week via phone and online. If you prefer to speak to a member of the team in person, pop into our local branch for a chat. We look forward to having you on board.
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