For over 30 years, Helping Hands has been providing person-centred care to people’s homes, with a dedication to compassion and adherence to the very highest standards. Our Liverpool branch is no different, with a team of carers committed to best practice and specialising in empathy. All of our staff undergo rigorous training and ongoing development while receiving regular monitoring and regulation via the Care Quality Commission (CQC).
Our Liverpool branch can provide you with a dedicated home care service in Anfield, Everton, Bootle, Toxteth, Wavertree, Aigburth, and the surrounding areas.
A maritime city in the North West of England, Liverpool boasts unrivalled musical heritage and famously warm welcomes. Whether you fancy going on a ferry ‘cross the Mersey, a tour of Anfield or a drink in The Cavern, the team at our Liverpool branch will be able to provide you with the level of care you need to maintain your presence in the local community.
With compassion and understanding at the heart of our service, each of our friendly and professional carers complete award-winning training, providing you with the best level of support. Whether you require support as little as 30 minutes per week, as often as daily visits, or even around the clock assistance from one of our live-in carers, our team can accommodate your needs with a flexible package tailored entirely to you.
"My role is to create a vision which is based on the strategic plan for each branch which ensures there is a growth, development and quality-driven culture across the area. Oversee the smooth, efficient and profitable day to day management of all branches and provide leadership, guidance and direction to Branch Managers and Branch staff. Identify any areas of opportunity to improve the development and profitability of the branches. Ensure “Best Practice” is shared throughout the area to improve and exceed overall effectiveness, performance and service standards."
For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.
Over 100 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.
For over 30 years, we’ve provided seamless support enabling each of our customers to remain in the comfort of their home, while still receiving high-quality bespoke care to suit their needs. You might just need a half an hour drop-in to help with dinner, or more complex support that involves overnight stays. Either way, our Liverpool team are happy to help.
Throughout our award-winning training programme, our carers gain the knowledge and experience to support you with several aspects of care. From housekeeping, medication administration, meal preparation and companionship to more intense support for progressive conditions such as Alzheimer’s – we are here for you.
We’re fully aware that each customer has unique requirements, that’s why we’re proud to provide personalised care plans that are built by you. Home care needs can arise for many reasons and can often be unexpected, so if you need last-minute care, it’s likely one of our trusted carers can help. After all, we’re here to bring peace of mind to you and your loved ones.
Whether you live as a couple, on your own or with a beloved pet, round-the-clock support in your own home ensures your needs are contentedly catered for.
Our Liverpool team are dedicated and fully-trained to deal with various conditions and complex injuries, promising to deliver the right level of care you require. We’ll carefully select your carer to match not only your needs, but your personality, interests and hobbies. Whether you enjoy watching the Reds at home or a stroll around the Albert Dock, we’ll find the right carer for you.
Live-in care enables you to remain in familiar and comfortable surroundings, whilst preserving your independence. With no visiting restrictions and no set meal times, your independence is a priority to us, giving you and your family peace of mind that you’re in safe hands.
Choosing care for yourself or a loved one can come at quite a distressing time where you may be having to arrange care quickly after being discharged from hospital or you have suddenly been taken ill. A fully managed home care provider like Helping Hands Liverpool will take all of the stress and anxiety out of this process for you by quickly finding out the type of support you need and arranging for a local care manager to meet with you in your home to begin creating your support plan. And our support doesn’t stop there. Once your carers are in place, you can trust in high quality care that will be provided for you, as all of our carers undergo a thorough in-house training programme to ensure they have the skills and knowledge to provide exceptional care.
The difference with a home care agency is that they will simply introduce you to a carer and then step back to allow you to manage the contract you have with them, their pay and paperwork and finding a replacement should they become unwell or want to take leave. Senior care agencies are also not regulated by the Care Quality Commission (CQC), the health care regulator that monitors care across England. Helping Hands Liverpool are fully regulated by the CQC and are regularly inspected to ensure they are providing a safe, responsive and effective service, leaving you in no doubt that you or a loved one is receiving the industry standard in care.
Remaining in control of your care is important, that’s why the Liverpool team can provide a personalised care plan, built by and around you.
Also known as care at home, domiciliary care gives you the freedom to choose when and what assistance you need. Whether you need a regular friendly face to call in 30 minutes per week or several overnight stays, our Liverpool team can arrange this for you.
From companionship and meal preparation to catheter and stoma management, all of our carers are fully-trained to help you with all aspects of care.
As one of the UK’s leading dementia specialists, we understand that living with dementia can be unnerving and confusing for both you and your family. With the complexities of the condition, which can cause anxiety, our expert carers are on hand to support and advise you and your family while enabling you to remain comfortable.
Our carers can also provide guidance to you and your surrounding family, helping you to communicate with each other and spend quality time together.
Find out more about dementia home care in Liverpool here.
Unfortunately, as we age we understand that although our daily tasks may seem more difficult than before, the desire to maintain independence and security doesn’t always change.
You might just need a gentle reminder to take your medication on time, or a helping hand getting out and about. Nonetheless, the team are available to support you, whenever needed.
Built by and around you, our tailored care plans are carefully coordinated to preserve your independence while your family have the comfort of knowing you’re in safe hands.
Your usual caregiver may need a break, or you might need short-term support after an illness or injury. No matter the reason, our respite care packages offer you the care you need, for however long you need it. With a seamless transition between carers whilst following your usual routine, we’ll ensure disruption is kept to a minimum.
Emergencies are unavoidable, we understand, but that doesn’t mean you should sacrifice the level of care you’re used to. The Liverpool team are able to arrange fast and reliable care in a short period of time, covering anything from helping you get back on your feet after a hospital admission to accompanying you on holiday for round-the-clock support.
Throughout our award-winning training programme, each of our carers are trained in manual handling, health & safety, safeguarding, equality & diversity, medication support and many more. Alongside this, our fine-tuned recruitment process ensures all carers receive full background checks, such as DBS.
During their time at Helping Hands, we continually support our carers, providing ongoing training to ensure their skills and knowledge are at the best they can be.
Helping Hands are the only home care provider endorsed as a Centre of Excellence by Skills for Care, as well as being fully licensed by the Care Quality Commission (CQC).
We are actively collecting and monitoring our reviews and feedback for Liverpool to ensure our customers receive the best possible live in and home care service.
4.9 out of 5 stars, from 23 reviews
Our Liverpool branch is fully regulated and accredited by the CQC and CIW.
Every one of our carers is a dementia specialist
We are founding members of the UKHCA
Opening hours and address details
190 Allerton Road, Liverpool, L18 5HU Show on Map