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0151 559 1742

Visiting care and home care in Liverpool

A maritime city in the North West of England, Liverpool boasts unrivalled musical heritage and famously warm welcomes. Whether you fancy going on a ferry ‘cross the Mersey, a tour of Anfield or a drink in The Cavern, the team at our Liverpool branch will be able to provide you with the level of care you need to maintain your presence in the local community.

Helping Hands Liverpool are fully regulated by the Care Quality Commission (CQC), and are regularly inspected to ensure they are providing a safe, responsive and effective service, leaving you in no doubt that you or a loved one is receiving the industry standard in care.

With compassion and understanding at the heart of our service, each of our friendly and professional carers complete award-winning training, providing you with the best level of support. Whether you require support as little as 30 minutes per week, as often as daily visits, or even around the clock assistance from one of our live-in carers, our team can accommodate your needs with a flexible package tailored entirely to you.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care supporting families in Liverpool

Our carers provide a wide range of support across Liverpool, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Liverpool
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    Supporting people living in Liverpool
    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

    More about Adam Wilkins
    Alexandra Flynn
    Alexandra Flynn

    Branch Care Manager

    Hi, I'm Alexandra, but you can call me Alex. I have worked in Macclesfield for five years now, and I spend a lot of social...

    More about Alexandra Flynn
    What families say about our care
    CQC Logo
    Fully regulated care supporting Liverpool

    Our Liverpool branch is fully regulated and accredited by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    Home Care Liverpool - Visits tailored to you

    For over 30 years, we’ve provided seamless support enabling each of our clients to remain in the comfort of their home, while still receiving high-quality bespoke care to suit their needs. You might just need a half an hour drop-in to help with dinner, or more complex support that involves overnight stays. Either way, our team providing home care in Liverpool are happy to help.

    Throughout our award-winning training programme, our carers gain the knowledge and experience to support you with several aspects of care. From housekeeping, medication administration, meal preparation and companionship to more intense support for progressive conditions such as Alzheimer’s - we are here for you.

    We’re fully aware that each client has unique requirements, that’s why we’re proud to provide personalised care plans that are built by you. Home care needs can arise for many reasons and can often be unexpected, so if you need last-minute care, it’s likely one of our trusted carers can help. After all, we’re here to bring peace of mind to you and your loved ones.

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    Personalised Live-in Care

    Our Liverpool team are dedicated and fully-trained to deal with various conditions and complex injuries, promising to deliver the right level of care you require. We’ll carefully select your private carer to match not only your needs, but your personality, interests and hobbies. Whether you enjoy watching the Reds at home or a stroll around the Albert Dock, we’ll find the right carer for you.

    Live in care in Liverpool enables you to remain in familiar and comfortable surroundings, whilst preserving your independence. With no visiting restrictions and no set meal times, your independence is a priority to us, giving you and your family peace of mind that you’re in safe hands.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Private Care In Liverpool

    One of the main benefits of private care is that it gives you much more control over your care plan and allows you to make choices that are more suited to your personal preferences. At Helping Hands in Liverpool, we’re completely committed to ensuring all of our care is person-centred, so we’ll make sure your wishes are at the heart of your care provision.

    When you’re receiving care in your own home, we appreciate just how important it is that you feel part of the decision-making process and are able to personalise your home care plan. From meal preferences to bedtimes and so much more, using a private care provider gives you complete flexibility over how you’d like things to be done and lets you enjoy all the things you’d normally do on a daily basis.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Choosing Helping Hands rather than a care agency in Liverpool

    Choosing care for yourself or a loved one can come at quite a distressing time where you may be having to arrange care quickly after being discharged from hospital or you have suddenly been taken ill.

    The difference with a home care agency is that they will simply introduce you to a carer and then step back to allow you to manage the contract you have with them, their pay and paperwork and finding a replacement should they become unwell or want to take leave. Senior care agencies are also not regulated by the Care Quality Commission (CQC), the health care regulator that monitors care across England.

    Supporting communities across Liverpool

    Our carers provide home care in Liverpool and nearby areas including these locations.

    Local updates
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    What to Know Before Beginning Live in Care in Liverpool

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    An elderly woman smiling and holding a mug sits comfortably in a chair, while a carer in a purple uniform sits nearby, engaging with her in a cosy, well-lit room.
    Why Helping Hands Are a Trusted Elderly Care Provider in Liverpool

    Why You Should Choose Helping Hands for Elderly Home Care in Liverpool Since 1989, Helping...

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    FAQs

    Home care can be an excellent solution for people who want to remain living at home while receiving extra support. This may be due to ageing, long-term health conditions, disability or recovery after hospital treatment. For many individuals, staying at home offers comfort, familiarity and a sense of control.

    We believe that home can be the best place to receive care. Home care in Liverpool provides one-to-one support tailored to individual needs, allowing people to maintain their routines and independence. Care is delivered with compassion and respect, ensuring dignity and choice remain central. The Liverpool team are proud to support people in living safely and confidently in their own homes.

    The cost of home care in Liverpool depends on the level of support required. Care packages are flexible and range from occasional visits to comprehensive live-in care. Pricing reflects the amount and type of care provided, ensuring a personalised approach.

    A free care assessment helps identify the most suitable level of support. During this process, the team will explain costs clearly and answer any questions. Helping Hands focus on openness and clarity, helping families make informed decisions. The Liverpool team are always available to discuss care options in more detail.

    Yes, home care is designed to adapt. If your needs change, your care plan can be reviewed and adjusted accordingly. This might include increasing support during a period of illness or reducing visits if circumstances improve.

    The Liverpool team review care regularly to ensure it remains appropriate and supportive. This flexibility ensures your care continues to reflect your situation and preferences.

    If care is needed urgently, Helping Hands aim to begin support within 72 hours of your first call. The process starts with a free care assessment carried out in your home by a local care manager.

    This visit provides an opportunity to discuss your needs, daily routines and preferences. Once the assessment is complete, a start date will be agreed based on availability.

    Starting home care is simple. A call to the customer support team will arrange your free care assessment. During the visit, your care manager will take time to understand your lifestyle and support needs.

    If you’re happy with the proposed care plan, we’ll match you with carers who suit your needs. Care then begins in your home, providing reassurance, practical help and companionship.

    All Helping Hands carers are directly recruited, trained and employed by the company. They are insured and bonded, offering peace of mind to customers and their families. The team maintain high standards of care quality and professionalism.

    If your regular carer cannot attend, a suitable replacement will always be arranged. The team aim to keep visits as close as possible to the original time, ensuring continuity and reliability of care.

    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    0151 515 1973
    Branch information
    Address

    Helping Hands Liverpool, 190 Allerton Road, Liverpool, L18 5HU

    Show in maps Liverpool Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed