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We would love to chat so please request a callback from our expert team.  Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Your nearest branch: Wirral
Speak to our team today

Lines open until 5:30 PM

Existing customer
0151 318 9938
Your nearest branch: Wirral
Speak to our team today

Lines open until 5:30 PM

Existing customer
0151 318 9938

Visiting care and home care in Birkenhead

As early as 1150 a ferry service began operating from Birkenhead due to Benedictine monks building a priory there and during the Industrial Revolution, Birkenhead avoided a lot of the industrialisation that was happening in neighbouring Liverpool, thanks to the River Mersey separating them.

We understand growing from small roots at Helping Hands, as over our 30-year history we have expanded from our first local branch to well over 155. Our exceptional visiting and live-in care services will support you or your loved ones in the comfort and safety of your own home.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Birkenhead

Our carers provide a wide range of support across Birkenhead, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Birkenhead
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Birkenhead

    While we do not have a physical branch in Birkenhead, care in the area is coordinated by our Wirral branch, working with carers who support people across the local community.

    Sarah Pearson
    Sarah Pearson

    Branch Care Manager

    I have worked in the care sector since 2015, starting as a support worker, where I found joy in making a positive difference in people's...

    More about Sarah Pearson
    Sue Edge
    Sue Edge

    Area Care Manager

    I support the Wirral, Chester, Liverpool, Warrington, Nantwich, Macclesfield and Wilmslow branches. I have an extensive background in care and started my career as a...

    More about Sue Edge
    George Sandhu
    George Sandhu

    Head of Operations

    George is the Head of Operations at Wirral.

    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Divisional Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to...

    More about Adam Wilkins
    What families say about our care
    CQC Logo
    Fully regulated care supporting Birkenhead

    Care services supporting families in Birkenhead are delivered by our Wirral branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    Expert Home care services in Birkenhead

    With home care and visiting care, you get the flexibility of occasional or frequent visits as well as our expert knowledge that has been acquired in our 30-plus year history. Visiting care starts from just 30 minutes a week to ensure your care is carried out exactly as you would like it, so whether you’d appreciate our compassionate carers’  help with personal care, housework, meal preparation, medication, or so much more, we’ll be there.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    Tailored live-in care services

    You may be reluctant to leave your home and move into residential care if you need full-time support, but with live-in care from Helping Hands, there’s no need! All of your care can be carried out in the comfort and security of your own home, day and night, thanks to your dedicated and professional live-in carer. Additionally, you also get companionship whenever you want it, which will reassure your loved ones that you’re not at home alone and struggling to manage.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Better than a care agency in Birkenhead

    Traditional home care agencies will often charge you hidden extras, such as fees for matching you with your carer. They will also often expect your carer to be self-employed, whereas we employ all of our carers directly ensuring they are protected by applicable regulations. Consequently, they get to focus on the most important thing, your care, making us better than an agency in every sense.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Domiciliary care for you

    Whether you choose to have our visiting service, live-in or a blend of both, domiciliary care will see you being supported to the very highest standards in your own home. Even if you have complex needs or require nursing supervision, we can support you, thanks to our team of Helping Hands clinical nurses. If you’d rather remain in your own home than move into residential care, then we can provide the perfect solution.

    Supporting communities across Birkenhead

    Our carers provide home care in Birkenhead and nearby areas including these locations.

    FAQs

    Home care in Birkenhead is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Birkenhead depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Birkenhead.

    Home care in Birkenhead can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in Birkenhead, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    0151 393 1986
    Branch information
    Address

    Helping Hands Wirral, 9 Dee Lane, West Kirby, Birkenhead, CH48 0QA

    Show in maps Birkenhead Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed