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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


Choosing home care from Helping Hands means you get our incredible carers coming to your home to support you with every aspect of your daily needs and thanks to our 30 years of experience in the industry you and your loved ones can be confident in our exceptional service. We’re also fully regulated by the CQC and CIW, so contact us today if you’d like to discover more.

We can support you in and around Birkenhead, Bebington, Brimstage, Bromborough, Wallasey, Meols, Hoylake, West Kirby, Greasby, Thurstaston and the surrounding areas.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01513931986 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care in Birkenhead

As early as 1150 a ferry service began operating from Birkenhead due to Benedictine monks building a priory there and during the Industrial Revolution, Birkenhead avoided a lot of the industrialisation that was happening in neighbouring Liverpool, thanks to the River Mersey separating them.

We understand growing from small roots at Helping Hands, as over our 30-year history we have expanded from our first local branch to well over 100. Our exceptional visiting and live-in care services will support you or your loved ones in the comfort and safety of your own home.

Meet the team

Nathan Duran

Meet Nathan Duran, our Area Care Manager, Birkenhead

My role is to create a vision which is based on the strategic plan for each branch which ensures there is a growth, development and quality driven culture across the area. Oversee the smooth, efficient and profitable day to day management of all branches and provide leadership, guidance and direction to Branch Managers and Branch staff. Identify any areas of opportunity to improve the development and profitability of the branches. Ensure “Best Practice” is shared throughout the area to improve and exceed overall effectiveness, performance and service standards. I joined Helping Hands for their foundation of kindness. I am very happy with the branches and the staff within them in North 2. We currently have a few vacancies within the region which will enable some new faces to join this ever-growing team. I love being active and take an interest in most sports. I love football and winter sports and love to play with my local football team.
Mandy Stewart

Mandy Stewart

Regional Care Director, North

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Michelle Burke

Michelle Burke

Head of Live-in Care, North

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Home care in Birkenhead

With visiting care, you get the flexibility of occasional or frequent visits as well as our expert knowledge that has been acquired in our 30-plus year history. Visiting care starts from just 30 minutes a week to ensure your care is carried out exactly as you would like it, so whether you’d appreciate our compassionate carers’  help with personal care, housework, meal preparation, medication, or so much more, we’ll be there.

Birkenhead live-in care

You may be reluctant to leave your home and move into residential care if you need full-time support, but with live-in care from Helping Hands, there’s no need! All of your care can be carried out in the comfort and security of your own home, day and night, thanks to your dedicated and professional live-in carer. Additionally, you also get companionship whenever you want it, which will reassure your loved ones that you’re not at home alone and struggling to manage.

Better than a care agency in Birkenhead

Traditional home care agencies will often charge you hidden extras, such as fees for matching you with your carer. They will also often expect your carer to be self-employed, whereas we employ all of our carers directly ensuring they are protected by applicable regulations. Consequently, they get to focus on the most important thing, your care, making us better than an agency in every sense.

Domiciliary care for you

Whether you choose to have our visiting service, live-in or a blend of both, domiciliary care will see you being supported to the very highest standards in your own home. Even if you have complex needs or require nursing supervision, we can support you, thanks to our team of Helping Hands clinical nurses. If you’d rather remain in your own home than move into residential care, then we can provide the perfect solution.

Experienced dementia care at home

When you’re living with dementia you may not need care straight away in your journey, however you may find that as your condition progresses you need a little extra support. We’ve got over 30 years’ experience supporting our customers who are living with dementia and we know how it affects their lives, so we’ll be with you every step of the way as the condition progresses, providing professional dementia care.

Supportive respite care

Respite care could be the answer if you need temporary support at home, due to your regular carer taking a break. You may not be keen on relocating into residential care, even temporarily, but with your personalised support plan you can live the life you want to while your routines are respected at all times. Even in an emergency, we can get care to you within 24 hours, so talk to us today about how we could be supporting you.

Elderly care for extra help

Elderly care can be useful as we age, especially if you’re living with age-related frailties or joint pain. One of our helpful carers can support you with housework, personal care, meal preparation or any other aspect of your daily routine, and thanks to your personalised support plan, we’ll ensure that your daily life always follows your preferred routine.

Fully trained carers in Birkenhead

Our carers go above and beyond every single day to ensure our customers get to live the life they want to in their beloved home, while receiving the care they need. We train our carers thoroughly when they first join us and make sure we offer opportunities for development for all those who want it, and we’re proud of the fact that many of our managers started as carers with us. We’re fully regulated by the Care Quality Commission and Care Inspectorate Wales, which means we adhere to the highest standards of care delivery and you can have the fullest confidence in us.

Find out more about home care in Birkenhead

Find out more about home care in Birkenhead; talk to our friendly customer care specialists today. They’re available seven days a week for your convenience, or if you prefer, contact us via our website and we’ll happily call you back.

Call us on 01513931986 Talk to us on live chat Request a call back

Our credentials

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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