As early as 1150 a ferry service began operating from Birkenhead due to Benedictine monks building a priory there and during the Industrial Revolution, Birkenhead avoided a lot of the industrialisation that was happening in neighbouring Liverpool, thanks to the River Mersey separating them.
We understand growing from small roots at Helping Hands, as over our 30-year history we have expanded from our first local branch to well over 150. Our exceptional visiting and live-in care services will support you or your loved ones in the comfort and safety of your own home.
Quality care provided in your own home
Home care from our Birkenhead team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
Over 150 branches across the UK means we're local to you.
We are fully regulated
Regulated and checked by the CQC and other UK governing bodies.
2,600+ Trustpilot reviews
Endless positive reviews from customers all over the country.
Adapts around you
Flexible care plans to suit your changing needs.
30+ years of care
Founded on family values, we’ve provided expert home care since 1989.
You're in safe hands
Our carers are fully trained and checked to ensure a professional service.
We offer two types of home care:
Constant 24-hour care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
In your own home
Personalised care plan
Carer to match your needs, personality and interests
I look after the day to day running of the branch and ensure that we provide an excellent service to all of our wonderful customers. I like meeting and getting to know all of our new customers.
My team are outstanding in their roles and the difference they make is palpable. We are all collectively on board with providing the ultimate person centred support.
I am passionate about adventure and always set myself challenges that push me. I am a self-confessed animal lover and in my spare time I enjoy walking my dogs in our beautiful countryside.
Regional Care Director, North
Area Care Manager, North
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Birkenhead to ensure our customers receive the best possible live in and home care service.
With home care and visiting care, you get the flexibility of occasional or frequent visits as well as our expert knowledge that has been acquired in our 30-plus year history. Visiting care starts from just 30 minutes a week to ensure your care is carried out exactly as you would like it, so whether you’d appreciate our compassionate carers’ help with personal care, housework, meal preparation, medication, or so much more, we’ll be there.
Tailored live-in care services
You may be reluctant to leave your home and move into residential care if you need full-time support, but with live-in care from Helping Hands, there’s no need! All of your care can be carried out in the comfort and security of your own home, day and night, thanks to your dedicated and professional live-in carer. Additionally, you also get companionship whenever you want it, which will reassure your loved ones that you’re not at home alone and struggling to manage.
Better than a care agency in Birkenhead
Traditional home care agencies will often charge you hidden extras, such as fees for matching you with your carer. They will also often expect your carer to be self-employed, whereas we employ all of our carers directly ensuring they are protected by applicable regulations. Consequently, they get to focus on the most important thing, your care, making us better than an agency in every sense.
Domiciliary care for you
Whether you choose to have our visiting service, live-in or a blend of both, domiciliary care will see you being supported to the very highest standards in your own home. Even if you have complex needs or require nursing supervision, we can support you, thanks to our team of Helping Hands clinical nurses. If you’d rather remain in your own home than move into residential care, then we can provide the perfect solution.
Helping Hands Home Care is registered and therefore licensed to provide services by the Care Quality Commission (ID: 1-101671690) and the Care Inspectorate Wales (certificate number: W15/00000831/O001/0001). For more information visit www.cqc.org.uk and www.careinspectorate.wales* All calls to 0843 numbers will cost you 7p per minute plus your phone company’s access charge. All calls are recorded for training purposes.