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Open Mon - Fri: 8am - 7pm
and Sat & Sun: 9am - 6pm

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Little and often, companionship to nursing. With branches nationwide.

National Live-in care coverage

Live-in care and visiting care tailored to you in Wirral

Situated between Liverpool and North Wales, the Metropolitan Borough of Wirral is home to a number of fantastic walks and outdoor activities. However, being able to take advantage of these activities can be difficult if you are in need of some extra support; that’s why we have a dedicated team of Helping Hands carers in the area to help you to live independently – both at home and out in your local community.

Offering individually-tailored, high-quality home care in Wirral, Wallasey, Birkenhead, Ellesmere Port and the surrounding areas, our team will work with you to provide a personalised care plan that gives you the support you need, when you need it.

Meet Mandy, our Regional Care Director

Mandy Stewart

"As the Regional Care Director for the north, I am responsible for all types of care delivery to our customers - whether it be live-in care or our hourly service. My role involves ensuring that our carers deliver a consistent and seamless high quality of care to our customers. I manage a team of dedicated, hardworking people who strive to deliver a fantastic service.

"Following a highly successful career in welfare to work, recruitment and training, I wanted to look at a fresh challenge, and following some research and numerous conversations ,I believed that the care sector would be a good fit and that I could easily transfer my skills and experience into this role."

Visiting care to suit you in Wirral

Here at Helping Hands, we have paved the way in providing the very best home care services for over 30 years – and we are proud to be able to continue to do so today. Your independence is at the heart of what we do, that’s why we tailor our visiting home care packages to suit your needs and routines, enabling you to continue with your day-to-day routine in the comfort of your own surroundings.

With thorough in-house training for each of our carers, we’re fully equipped to support you with a variety of conditions ranging from cerebral palsy, mental health and dementia and many more. Whether you have a full time job and need mobility support getting to and from work, or you’re living with a progressive condition and finding it hard to keep on top of your housework – we’re here to help.

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Really professional and friendly. Very impressed with the service received when I called to get help for my mother… Would recommend this firm to anyone… Read more

Robert, shared on Trustpilot

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Live-in care tailored to your needs

When the need for more intensive support arises, the idea of moving into residential care can create a number of uncertainties and anxieties that could be immediately alleviated by live-in care services from our Wirral team. With a carer living with you in your home, we’ll be there to provide round-the-clock support without the need for sticking to set mealtimes, menus, visits or activities.

We’ll get to know you and your preferences, including finding the perfect live-in carer that shares many of your personality traits, hobbies and interests. So if you used to be a farmer, we’ll find someone who has previously worked with animals too. Whether you’re a die-hard Liverpool football supporter or you simply enjoy sitting by the sea on a sunny afternoon, we’ll work with you to find someone to be more than just a carer; they’ll be your friend.

Domiciliary care across Wirral

Traditionally known as visiting care, domiciliary care is the perfect solution if you still want the freedom of choosing the frequency and intensity of your care.

Regardless of any medical or physical requirements you may have, we understand how important it is for you to feel safe and independent in your home. And with domiciliary care packages available for anyone from the age of 18 all the way up to 100 and beyond, the team will ensure that you have the support you need to live your life entirely on your terms.

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It makes me feel incredible that I can really make a difference in somebody’s life. I particularly enjoy the relationships I form and the trust that I build with my customers.

Mary, a Helping Hands carer

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Specialist dementia care from our Wirral team

Here at Helping Hands, we’re proud to be the leading dementia care specialist in the UK. And with 850,000 people living with dementia in the UK, we’re fully equipped to support the many different types of dementia and the families they affect.

The time following a dementia diagnosis can be unsettling and confusing for both the individual and their surrounding family. Symptoms of dementia can change and develop over time, but with compassion and professionalism, our expert team of carers are here to give you guidance and support to alleviate any worries you may have.

Elderly care that is focused on you

We understand that the process of ageing can bring difficulties in doing the things you used to do. It may be that you are struggling to keep on top of your housework or even finding it difficult to get dressed and ready for the day. The great thing about elderly care is that we give you the support you need to retain your independence as much as possible, with no compromise to your safety.

Our Wirral team will spend time with you so that we can get to know you and your requirements, making sure that you have everything you need to keep you happy and content at home.

Respite care for short-term support

Being a carer for a loved one is one of the most rewarding jobs there is, but it’s important to take the time you need to have a quick break with some rest and recuperation. To ensure that disruption to your care remains minimal, we’ll work with you to ensure that we provide a seamless transition between carers, delivering high-quality respite care that replicates your existing routines.

Respite care is also an ideal solution if you are recovering from a spell in hospital and need a short-term package of care at home. We can also cover family emergencies or a change of circumstance if your regular carer is unable to reach you – often within 24 hours of your initial enquiry.

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Award-winning training for our Wirral carers

Built on a foundation of family values, we know exactly what is needed to train carers to an exceptional standard. All of our carers complete a comprehensive training course in our bespoke training facility in Warwickshire, where we deliver induction and refresher training covering manual handling, first aid, safeguarding and medication administration.

Following a fine-tuned recruitment process, each of our carers receive full background checks, including Disclosure Barring Service (DBS) screenings. All of our carers are employed directly by us – so you don’t need to worry about any additional paperwork.

Thanks to the commitment and compassion of our amazing carers, support staff and managers, we are proud to be the first and only home care provider to be recognised as a Centre of Excellence by Skills for Care. We are also fully licensed by the Care Quality Commission (CQC), so we always adhere to strict guidelines and regulations to ensure that we meet the highest standards in the industry.

Areas across Wirral that we cover:

Wirral West Kirby Caldy
Moreton Hoylake Irby
Thingwall Wallasey Birkenhead
Tranmere Port Sunlight Neston
Willaston Little Neston Ness
Burton Puddington Shotwick
Ledsham Capenhurst Childer Thornton
Ellesmere Port

Find out more about care in Wirral

If you are considering care and would like to find out more about the options available to you, you can set up a meeting by calling. We’re here to take your call seven days a week.

If you’d prefer to meet face-to-face, you’re welcome to pop in and see us in our branch on Dee Lane, or we can come to you. We can meet you at a place that is most convenient for you – whether that’s a café on the seafront or your front room.

Opening Hours
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM


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