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Trustpilot review score Helping Hands Home Care are rated as 'Excellent' on Trustpilot out of over 850 Reviews.
Rated excellent on Trustpilot
Locally managed service

Home Care Wirral

Little and often, from temporary visiting home care to 24 hour live in care. With branches nationwide.

Reviews for our Home Care Wirral Branch

Sue Edge and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.

5 / 5

5.0 rating

Based on 25 reviews
Outstanding96%
Excellent4%
Good0%
Satisfactory0%
Poor0%
Have you organised care from our Home Care Wirral branch? Leave a review

Read our Reviews

5.0 rating
22 February 2022

Helping Hands is a professional organisation; extremely well managed with very caring staff. The carers who visited my parents understood how to handle their dementia , and their desire to keep their independence in their own home. All carers were delightful, bright and cheery. Can highly recommend them . My sisters and I were so pleased we found them! They accommodated our requirements as soon as they were able too. Outstanding!

Barbara
5.0 rating
22 February 2022

Helping Hands is a professional organisation; extremely well managed with very caring staff. The carers who visited my parents understood how to handle their dementia , and their desire to keep their independence in their own home. All carers were delightful, bright and cheery. Can highly recommend them . My sisters and I were so pleased we found them! They accommodated our requirements as soon as they were able too. Outstanding!

Barbara
4.0 rating
23 November 2020

So far carers have been reliable, efficient and kind

Hazel Shaw
5.0 rating
2 November 2020

Staff on the phone helpful professional and impressed. With lady that comes to see my Mum.

Laura Rimmer
5.0 rating
2 November 2020

Because everyone I have dealt with has been efficient and friendly.

Ann Graham
5.0 rating
2 December 2019

Very helpful.

Christine Wood
5.0 rating
28 November 2019

Sue from the West Kirby gave me the reassurance simply by having an easy open three way chat with dad mum and I. We all feel this is the right step forward for Dad and mum too. Delighted that we can start to put things in place next week. Thank you!

Susan Trenchard
5.0 rating
7 November 2019

Very friendly, informative and helpful

Martin Kennedy
5.0 rating
28 October 2019

Supper helpful and efficient friendly service x

Penny Smith
5.0 rating
30 September 2019

Arrived on time. Very thorough while being respectful and listening. Gave good information. Was clear on what could be offered and was realistic. Made us feel comfortable

Sheila
5.0 rating
18 September 2019

very competent. arrived on time, friendly. reassuring. created a good relationship, respected both myself and mum (some people just ignore her) efficiently followed up with the central team

Christine
5.0 rating
13 September 2019

Friendly, efficient response with a clear understanding of the situation v

Dennis
5.0 rating
12 September 2019

Put my parents at their ease and made them feel comfortable about having help

Judith Chambers
5.0 rating
23 August 2019

You lived up to ” helpful” , very polite and caring.

Angela Driver
5.0 rating
16 August 2019

They gave good helpful advice, and were helpful

Angela Driver
5.0 rating
7 August 2019

Very pleasant, patient, polite, helpful.

Mary Mccrorie
5.0 rating
22 July 2019

Helping hands has made a weekly visit to my mum for the past 4 weeks as we arranged. The same carer has been allocated at each visit, which is very important to us the family and to my mum, as to many strange faces makes her anxious, the carer is dedicated, polite and lovely with mum.

Sharon Bayne
5.0 rating
25 June 2019

All my enquiries were dealt. With and consultation arranged.

Michelle Mckenna
5.0 rating
21 May 2019

The person I spoke to had a lovely manner and knew exactly the type of care I need to put in place for my mother. I was able to have an assessment appointment set up very quickly to suit myself and my mother. A very good start !

Lynne Cook
5.0 rating
9 May 2019

My mother has a welfare check twice weekly on the days I don’t – she enjoys seeing her regular caller – Lynne-. We are also able to increase the calls when necessary – this flexibility is invaluable

Deborah
5.0 rating
26 April 2019

The person who I spoke to took time to listen without hurrying and was able to answer all my questions.

Jeremy Andrews
5.0 rating
23 April 2019

Friendly, helpful and informative

Kath Mashinter
5.0 rating
13 April 2019

Don’t know many others who may need this kind of support at the moment.

Elizabeth Gates
5.0 rating
9 March 2019

Really helpful staff

lynn
5.0 rating
7 February 2019

Polite and helpful

Paul Powell

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