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Rated excellent on Trustpilot
Locally managed service


Little and often, companionship to nursing. With branches nationwide.

4.9 out of 5 stars from 8 reviews


This branch covers where you need care:

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To learn more about how we can help call

01704741525 *If you are an existing customer, please use the branch phone number

Branch address

Unit 8, 139 East Bank Street, Southport, PR8 1DQ (see on maps)

Visiting care and live-in care Southport

Situated just a short distance out of Liverpool’s bustling city centre, Southport offers 22 miles of beautiful English coastline overlooking the Irish Sea. Perhaps more importantly, it is also home to one of the UK’s leading homecare providers – Helping Hands.

Covering areas such as Formby, Little Altcar, Great Altcar, Haskayne, Ormskirk, Burscough, Holmeswood, Banks and Shirdley Hill, our local Helping Hands team provide individually tailored, high-quality home care packages that are built entirely around you. As experts in person-centred care, compassion and empathy are at the heart of our service, so we will work with you to find out the exact support that you need to fit in to your existing routines.

Whether you’re living with a progressive condition, recovering from a life-changing injury, or you just need a little companionship, our Southport team are here to help.

Meet the team

Mandy Stewart

Meet Mandy Stewart, our Regional Care Director, Southport

As the Regional Care Director for the north, I am responsible for all types of care delivery to our customers - whether it be live-in care or our hourly service. My role involves ensuring that our carers deliver a consistent and seamless high quality of care to our customers. I manage a team of dedicated, hardworking people who strive to deliver a fantastic service. Following a highly successful career in welfare to work, recruitment and training, I wanted to look at a fresh challenge, and following some research and numerous conversations, I believed that the care sector would be a good fit and that I could easily transfer my skills and experience into this role.
Michelle Burke

Michelle Burke

Head of Live-in Care, North

Read More

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDementia CareRespite CarePalliative CareCommunity Care

Other services we provide at this branch

Visiting care in Southport to suit you

For the last 30 years, we’ve been dedicated to providing a compassionate and seamless support service to families across the UK, ensuring that they are enabled to remain safe and independent in the comfort of their own home.

You may need intensive overnight care, or perhaps you’re just not as confident in walking to your local shop for your morning paper anymore; our Southport home care team are here to provide the support that you need, when you need it.

With each of our carers completing a comprehensive training programme with regular refresher courses, the Southport team have the knowledge and experience to provide you with the help that you need, covering areas such as medication administration, meal preparation and housekeeping as well as more complex support for dementia, cerebral palsy and mental health conditions.

We understand that, regardless of their condition, everybody has their own individual ways of living their life – that’s what makes us so unique. Our Southport team will work with you and your family to ensure that you maintain full control over your care, so that you can live your life entirely on your terms.

Live-in care to support you in Southport

We understand that it can be daunting to invite someone new to live in your home with you, but the Southport team are here to offer the guidance and support that is needed to alleviate any worries that you may have.

Whether you’re living on your own, as a couple or with your beloved pet, live-in care provides you with unintrusive round-the-clock support to ensure that you can remain safe and independent in your home.

Here at Helping Hands, it is incredibly important to us that you are comfortable and able to build a relationship with your carer, which is why we carefully select each carer to match your personality and preferences, meaning that you receive so much more than care; we’ll give you friendship. Whether you enjoy a walk through the Botanic Gardens or shopping in Liverpool’s busy city centre, we’ll find the right carer for you.

Live-in care enables you to remain in the comfort of your own surroundings, yet still in control of your day-to-day life, just with a little help along the way. With no visiting restrictions and no set mealtimes or menus, our live-in care team will provide you with a personalised care package so that you can continue to live the life that you love.

Care Agency In Southport

When you use a private care provider rather than a care agency, you’ll receive a personalised care plan that focuses on your needs and wishes, putting you at the centre of every decision. Private care from Helping Hands Southport gives you increased input into the package of care that you receive, allowing you to personalise aspects of your care plan such as meal preferences, visiting hours, bedtimes, and so much more. We’ll take the time to understand the specific needs of your circumstances so that we can design a care plan that is perfectly suited to you, allowing you to spend more time doing the things you enjoy with the people you love.

Domiciliary care in Southport

We understand how important it is for anyone in need of a little extra help to retain their independence as much as possible, which is why our Southport team will work with you to tailor-make the perfect care package for you to maintain your usual routine with minimal disruption.

Also known as visiting care, domiciliary care gives you the freedom to choose the frequency and intensity of your care. With regular home visits from 30 minutes through to several hours a day or overnight support, the Southport team can support you with any number of everyday tasks including personal care, housekeeping and clinical care, such as catheter & stoma management.

Specialised dementia care in Southport

With 30 years’ industry experience under our belt, we’re proud to be one of the UK’s leading dementia specialists, and we understand that the time following a dementia diagnosis can be extremely unsettling for you and your surrounding family. But with each of our carers completing specialist dementia training, our Southport team are here to provide comfort and support to you and your loved ones.

We understand the importance of familiarity when you or your loved one are living with dementia, which is why our Southport team are here to enable you to remain comfortable and secure in your own home, while also providing guidance to your family on how you can continue to communicate and enjoy your time together.

Elderly care to support your independence

Aging is inevitable, and as we grow older our day-to-day tasks may seem more difficult than they used to – but this doesn’t mean that you have to sacrifice your independence to accommodate that.

You may just need a little help in getting dressed and ready for the day, or perhaps you want a little company for your afternoon walk along the seafront. For some, you may be living with a progressive condition that requires more intensive support to help you throughout the day. Nonetheless, the Southport team will work with you to provide a tailored care package that enables you to remain independent at home with no compromise to your safety.

Respite care for your short-term needs

There’s no telling when any one of us may need a little extra support, and sometimes the need arises at such short notice that it seems impossible to be able to find an alternative in time. But the Southport team can provide respite care packages to give you the support you need – sometimes with as little as 24 hours’ notice.

Whether your regular carer is taking a break, you’re due to be discharged from hospital and would like some extra support in getting back on your feet, or you want to take a short break away but don’t feel confident going alone; our Southport team will ensure a seamless transition between your carers so that there’s no disruption to your usual routine.

Fully-trained carers in Southport

We’re proud to be one of the leading care providers in the UK, offering families across the country the opportunity to remain happy and independent in the comfort of their own homes; but none of this would be possible without the work of our dedicated carers. The qualities it takes to become a carer cannot always be taught, and it is the kindness, compassion and empathy of our carers that keeps Helping Hands at the forefront of the care industry.

Each of our carers receive award-winning training in areas including manual handling, health & safety, safeguarding and equality & diversity, and each complete regular refresher courses to ensure that their knowledge and expertise are at the best it can be.

Before joining the team, our carers all receive full background checks including Disclosure Barring Service (DBS) screenings and are each carefully selected by a fine-tuned recruitment process.

Helping Hands are the only home care provider endorsed as a Centre of Excellence by Skills for Care, as well as being fully licensed by the Care Quality Commission (CQC).

Find out more about care in Southport

If you’d like to find out more about the care options that the team can provide for you, please get in touch with us, where we’re available to take your call seven days a week. If you’d rather meet face-to-face, you’re welcome to visit us at our branch on Eastbank Street, or we can meet for a coffee at a local café or in your front room.

Call us on 01704741525 Talk to us on live chat Request a call back


We are actively collecting and monitoring our reviews and feedback for Southport to ensure our customers receive the best possible live in and home care service.

4.9 out of 5 stars, from 8 reviews


taken from NHS Choices

“My wife has Helping Hands twice a day and you could not ask for better carers.”

September 2021

taken from Google My Business

5 out of 5

from 2 reviews

Our credentials

Our Southport branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM

Branch address

Unit 8, 139 East Bank Street, Southport, PR8 1DQ Show on Map

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