When you have homecare from Helping Hands you don’t just get dedicated and compassionate carers coming to your home as often as you need them, you also get the reassurance of a huge network of support staff who all have the same aim; to provide excellent quality care for each customer in their own home to preserve and promote their independence as much as possible. You may only require a 30-minute visit once a week, several longer calls or even live-in care, but whichever you need, we will ensure that it’s delivered expertly by knowledgeable carers.
Homecare can involve supporting you with your medication, preparing you meals, helping you to be mobile, accessing your local community and so much more. This could be because you’ve noticed yourself becoming frailer recently or perhaps it’s your loved ones who are expressing concern.
Carers for limited hour visits
You may feel that you’d benefit from a short visit once or twice a week, but regardless of the type of care you need, you’ll find our carers to be supportive and friendly and always ready to help. They’ll work from your personalised support plan which will be drawn up especially for you and will contain all your preferred routines and ways of doing things. This ensures that your independence comes first and that you always stay at the centre of your own care journey. As well as caring for you during the day, our carers can be with you overnight; so if you don’t like being alone in the hours of darkness or your daytime carer needs to rest, just get in touch with the carers providing home care in Southport to see how they can help.
Intermittent long-term visits
If you’re the carer then you understand how important it is for your physical and mental wellbeing that you get regular breaks. Equally, it may be that your regular carer needs to take some unexpected leave or that you want to go on holiday with your family. Any eventuality can mean that you need short or longer-term respite care in place, so please don’t hesitate to call us if you find you’re in that situation.
Carers for immediate situations
Emergency care is exactly as it sounds; care that needs to be found due to an emergency. These can consist of an unexpected hospital discharge, a deteriorating condition, or perhaps even if a loved one wants to return home for their final days. This can be a highly stressful time for family members as it is, so remove the anxiety of trying to find expert care at short notice and call the Southport team; they’ll be able to get emergency care into your loved one’s home in as little as 24 hours, meaning you get to focus on quality time with them and nothing else.
The whole Southport team are dedicated to ensuring that all of their customers are given the highest quality care in their own homes; consequently, they retain their independence for as long as possible and live the best life they can. All of the Southport carers are recruited locally and trained rigorously to ensure that they are fully prepared for every eventually when they go to meet their customers. That training and development continues throughout their Helping Hands career, so that our carers are always at the forefront of industry developments and can pass on the benefit of that knowledge to their customers. We also welcome the full regulation of Helping Hands by the Care Quality Commission (CQC) and Care Inspectorate Wales (CIW), as this means we can confidently assure you that the care you’re receiving is the best in the industry. We have consistently been awarded ‘Good’ status throughout our branch network and strive to achieve the highest accolades at all times.
