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Locally managed service


Little and often, companionship to nursing. With branches nationwide.

4.9 out of 5 stars from 22 reviews


Our Helping Hands branch in Warrington supplies the highest standard of home care throughout the Cheshire district. With a combination of kindness and diligence, our team are devoted to providing person-centred one-to-one care that surpasses expectation, encourages independence, and performs in line with the Care Quality Commission’s regulations. 

The team in Warrington are dedicated to providing bespoke and heart-felt care across Appleton, Belle Vale, Great Sankey, Halewood, Huyton, Leigh, Lowton, Newton Le Willows, Runcorn, Speke and the surrounding areas.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01925541047 *If you are an existing customer, please use the branch phone number

Branch address

Unit 2, 9 Padgate Lane, Warrington WA1 3RS (see on maps)

Visiting and live-in care in Warrington

Proud home of Warrington Wolves Rugby League Club and at the historical centre of wire steel manufacturing, Warrington is Cheshire’s largest county town, nestled between Liverpool and Manchester, and also hosts one of the country’s leading home care specialists – Helping Hands.

We build packages of care entirely around you, so you can relax knowing that you’re in the very best hands that put your independence and choices at the forefront. From weekly care visits with a dedicated, fully-qualified carer, to full-time live-in care with a specialist tailored to your personality as well as your requirements, with your Helping Hands carer every day gets a little easier with the knowledge that your difficulties are accounted for and there is a companion nearby with your best interests at heart.

Meet the team

Sue Edge

Meet Sue Edge, our Area Care Manager, Warrington

I support the Wirral, Chester, Liverpool, Warrington, Nantwich, Macclesfield and Wilmslow branches. I have an extensive background in care and started my career as a carer around 20 years ago. I quickly progressed to a senior carer, a care coordinator, team leader and then registered branch manager. I followed a career in care after looking after my mum who had a brain hemorrhage and a stroke at 43. Care fitted in around my young family and I gained great job satisfaction knowing I had made a difference to somebody's day. As my family grew up, I was able to develop my skills and progress through the company. I joined Helping Hands in 2019 as the Registered Branch Manager at the Wirral branch and moved to my current role in January 2022. I enjoy spending time with my friends, walking the dog and watching my son play football - much to his embarrassment!
Mandy Stewart

Mandy Stewart

Regional Care Director, North

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Michelle Burke

Michelle Burke

Head of Live-in Care, North

Read More

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDementia CareDomiciliary CareElderly CareRespite CarePalliative CareIntermediate Care

Other services we provide at this branch

Visiting care for extra support

As one of the UK’s leading providers in home care, we understand the difference it can make to keep you surrounded by your home comforts, as opposed to moving into residential care. Our Warrington team will listen to all of your care needs and requirements when creating your care plan, but most importantly make sure that your chosen carers are matched to your personality and interests too.

With experience in conditions ranging from Alzheimer’s, Parkinson’s, multiple sclerosis and many more, you will feel safe in the knowledge that all of our carers are trained to deliver the best quality of care centred around you and your care needs.

Whether you’re in your senior years and need a bit of extra help with your weekly shop, or if you’re a young adult with a physical disability but you need assistance getting to and from work – we can help.

With visiting care starting from as little as 30 minutes per week up to several daily calls, we can accommodate a whole host of different care requirements. And you don’t have to worry about changing your arrangements if your condition alters; the Warrington team’s flexibility means that we will work around you to give you the very best care.

Live-in care for all of your needs

You may have a progressive condition where you require more intensive support, or it could be that you live as a couple and both need constant care – whatever your situation, we can make sure your care needs are fulfilled in your own home.

As the name suggests, live-in care is when a carer will live with you in your home to be there whenever you need them. Even if you require support to take medication during the night or need to be safely moved regularly to avoid pressure sores, a dedicated live-in carer chosen by you will be there to negate any worries and ensure that you’re taken care of.

With support from an expert clinical nurse team, we are also able to assist with more complex conditions such as neurological and spinal injuries, stoma care and tracheostomy care. And with all of our live-in carers trained at our bespoke training facility in Warwickshire, you can be safe in the knowledge that you will only receive the very best in professional and comprehensive care.

To find out what is live in care, click here.

Better than a care agency in Warrington

As a private care provider, Helping Hands are better than a care agency because we do our utmost to ensure our carers’ well-being is prioritised – allowing them to focus their time and energy towards providing our customers with exceptional care. Unlike most agencies, we employ our carers directly. This gives them job security, a strong sense of self-worth and peace of mind about receiving their wages in a timely manner. It also means that our customers don’t get burdened with heaps of time-consuming paperwork, as agencies will often insist that you personally handle payments to your carers.

Domiciliary care in Warrington

Traditionally known as care at home, domiciliary care comes with a whole host of benefits – including being cared for where you feel at your most comfortable. It might be that you just need a bit of extra help around the house because your mobility isn’t what it used to be, or you need someone to pop in to help you administer your daily medication. Whatever it is, we’ll create a bespoke package of care centred around you.

And it’s not just you or your loved one that we care for. Even if you have a beloved pet or are living with a partner, we’ll provide support throughout your home and ensure your canine companion always has his tail wagging!

Expert dementia care in Warrington

Being recognised as one of the nation’s leading dementia home care specialists means that we don’t just support you with the practical elements that comes with the condition, but we can enable you to live well with dementia – both physically and mentally.

We understand how unsettling it can be to get to grips with the symptoms of dementia, particularly if the condition progresses quickly. With all of our carers being trained in dementia, we can help to alleviate anxiety and worry felt by you or your loved ones by providing only the very best in dementia care.

Elderly care to enable independence

Part of getting older doesn’t mean that you lose your independence or have to move to a nursing home. We believe that all of our customers should have the choice to do what they want, when they want – regardless or age or any additional needs. The team offer exceptional care for the elderly and will ensure that you can do just that, even if you do find things a bit more difficult in your senior years.

Loneliness is also another factor that can cause difficulty for the elderly. With visiting or live-in care from the Warrington team, loneliness is something that we can support you with because our carers aren’t just there to provide practical assistance; they’re there to be a companion too.

Short-term breaks for respite care

For full-time carers, respite is vital to ensure you get the chance to have some rest and recuperation. With respite care from the Warrington team, we can ensure that your loved one will be cared for in the way that you would deliver their care without having to compromise on quality or sentiment.

It’s not just a break for a regular caregiver that we provide respite care for; it’s also suitable for:

  • Couples – Allows time for you to have a rest while your partner is still cared for
  • Family holidays – We can accompany you and your family so you all have a holiday
  • Short break – We’ll also come with you if you want to take a break without family
  • Hospital discharge – Extra assistance to come home after a hospital stay
  • One-off occasions – Support to attend special events such as a wedding or birthday party

Fully-trained live-in carers in Warrington

As the first and only home care provider to be recognised as a Centre of Excellence by Skills for Care, we can ensure that all of our carers only receive the very best training. Covering modules such as manual handling, health & safety, first aid, safeguarding and dementia, our carers are only trained in-house by our team of experts.

Not using any external agencies also means that we can carry out our own vigorous background checks including the Disclosure Barring Service (DBS), and monitor the calibre of carers that we employ. Of the amount of people that apply to work for us, only 2% actually pass all of our checks and become carers, meaning we never forgo quality or expertise.

To ensure we meet with the very highest of standards, all aspects of our service are inspected by the Care Quality Commission (CQC) to ensure we are adhering to strict guidelines and regulations.

Find out more about live-in care in Warrington

If you’d like to discuss your home care options and set up a meeting with the team, please get in touch with us. We’re here to take your call seven days a week.

Please feel free to pop into our branch on Wilson Patten Street for a chat about how we can support you or your loved one. We’re open Monday to Friday from 8:30am to 5:30pm.

Having difficulty reaching us? We can come to you – whether that’s your local coffee shop just down the road or we can even catch up in your own front room.

Call us on 01925541047 Talk to us on live chat Request a call back


We are actively collecting and monitoring our reviews and feedback for Warrington to ensure our customers receive the best possible live in and home care service.

4.9 out of 5 stars, from 22 reviews


taken from NHS Choices

“My wife has Helping Hands twice a day and you could not ask for better carers.”

September 2021

taken from Google My Business

5 out of 5

from 23 reviews

Our credentials

Our Warrington branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM

Branch address

Unit 2, 9 Padgate Lane, Warrington WA1 3RS Show on Map

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