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Home care in St Helens

Excellent 4.5 Star Rating 5,050+ reviews on
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Excellent | 5,050+ reviews
Your nearest branch: Aintree
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Lines open until 5:30 PM

New customer

Lines are currently closed

Existing customer
0151 559 1742
Your nearest branch: Aintree
Speak to our team today

Lines open until 5:30 PM

New customer

Lines are currently closed

Existing customer
0151 559 1742

Visiting care and home care in St Helens

A stone’s throw away from Liverpool is the borough of St Helens. Here, the team of professional carers are on hand to meet with you about your care and ongoing needs.

We pride ourselves on being kind, friendly and compassionate, as the service we provide is a person-centred provision of care for you in your time of need. We offer anything from short-term spells after you’re recovering from an injury to long-term solutions for progressive conditions.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in St Helens

Our carers provide a wide range of support across St Helens, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
    • Home care services available in St Helens
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

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    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in St Helens

    While we do not have a physical branch in St Helens, care in the area is coordinated by our Aintree branch, working with carers who support people across the local community.

    Shea Edge
    Shea Edge

    Branch Care Manager

    Shea is the Branch Care Manager at Aintree.

    Alexandra Flynn
    Alexandra Flynn

    Branch Care Manager

    Hi, I'm Alexandra, but you can call me Alex. I have worked in Macclesfield for five years now, and I spend a lot of social...

    More about Alexandra Flynn
    George Sandhu
    George Sandhu

    Head of Operations

    George is the Head of Operations at Aintree.

    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Divisional Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to...

    More about Adam Wilkins
    What families say about our care
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    CQC Logo
    Fully regulated care supporting St Helens

    Care services supporting families in St Helens are delivered by our Aintree branch, which is fully regulated by the CQC.

    Find out more
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    Home care St Helens

    Founded in 1989 and based on strong family values, Helping Hands puts the emphasis on care for you in your home. We want to enable you to live the way you want to, whether that be with a call once a week to help you with the laundry, to daily visits to help with your personal care.

    The St Helens team are able to cater for anything from elderly, dementia or respite care, all the way to complex medical and end-of-life care. We believe that everyone has the right to be comfortable in their own home, and we endeavour to make this possible for all.

    We also understand that care situations may arise for people of any age. Our carers are experienced in working with younger adults who may just need a bit of support getting to university or wish to live a full and active lifestyle at work and social activities.

    Care comes in many different forms, from helping with small tasks to being a vital part of someone’s daily routine. We can help with the following:

    Household duties – Support with laundry, washing up and cooking nutritious meals

    Personal care – Wake-up calls, dressing and washing – all to maintain your dignity.

    Medication – Gentle reminders to remember your medication or help to swallow pills or liquids.

    Mobility support – Help getting out and about or assistance when getting used to a walking frame and other mobility aids.

    Companionship – A friendly face you can rely on.

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    Live-in care for total peace of mind

    Live-in carers do exactly that – live with you in your home and provide round-the-clock care, as and when you require. And it’s no coincidence that our care is nationally recognised as one of the top providers in the country. Our goal is to make sure you or your loved one is offered the best care possible, all from the comfort of your own home on your terms.

    For many, residential care is not a desirable or viable option; live-in care by the team at the St Helens branch offers one-to-one care whilst still living with your home comforts. It may be that you have developed a progressive condition and need more focused support, or you may have acquired a serious injury that requires help throughout the day. All of our carers have a wide knowledge of complex conditions and have support from our team of clinical nurses.

    Live-in care can enable you to:

    • Convalesce after a hospital admission
    • Keep in touch with the local community within Sefton
    • Stay at home with a partner
    • Keep your pets at home with you
    • Receive intensive and specialist care on your terms

    Not only does live-in care assist when you need it most, but it also offers you and your family peace of mind that you are in the best possible hands.

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    Better than a care agency in St Helens

    Helping Hands are a private care provider, rather than a care agency, which means you’ll get certain guarantees about our care that many agencies simply can’t provide. For instance, there are no annoying hidden costs or unexpected fees with us – we’re completely up front about all aspects of our care, so you can always be confident that you’re getting what you’re expecting from us. We also pay our carers directly, rather than asking our customers to handle payments, as we believe the care journey should be as straightforward as possible for our customers and our carers. Plus, every carer receives our award-winning training, which ensures they’re fully equipped to support you or your loved one at home.

    A woman in a light purple uniform and blue gloves smiles while washing a glass lid at a kitchen sink under running water. The background is bright and modern.
    Domiciliary care in St Helens

    Also known as care at home, domiciliary care lets you be in control of your care. Led by you, we can provide intensive or lighter care to suit your pre-existing routine.

    Our professional care team in St Helens offer anything from helping you dress or get to the shops, to assisting with medication or sitting with you for a cup of tea. One of the main benefits of this type of care is that it causes minimal upheaval but maximum assurance that you or your loved one is being fully supported.

    An elderly woman smiles whilst holding playing cards, as a carer in a purple uniform leans over and points at her hand, both appearing cheerful in a bright, homely room.
    Dementia care and support in St Helens

    As dementia care specialists, we do the utmost to pass on our expertise and knowledge in support of those experiencing dementia. With a range of expert clinicians and the latest dementia training scheme for our teams, we have the tools and coping strategies to help you and your families.

    Various challenges come with memory loss, deteriorating mobility and challenging behaviour, and it can often be difficult for loved ones to get used to these changes. Keeping routine and home comforts can make the difference between outstanding care, which is why we aim to keep you at home, living as independently as possible.

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    Elderly care for you or your loved ones

    As time goes by, elderly care is becoming a more sought-after option for many people and their families. Having someone on hand to keep you company or pop in to check that you’re taking your medication correctly can be a huge weight off your mind.

    The team at St Helens is used to supporting elderly people to live in a safe, happy environment in their own surroundings. Interchangeable care means that the support we can offer can differ as and when you need it.

    It’s often difficult to admit that you need a bit of help as you get older. The St Helens team understand this and aims to reassure you with any questions or concerns you may have about welcoming someone into your home.

    A carer wearing gloves and a plastic apron prepares a toothbrush at a sink, while a seated man in a blue dressing gown looks on in a bathroom.
    Respite care for short-term breaks

    There may be times when your regular caregiver needs to spend some time away, or you might have a family function that you want to attend, but someone to travel with you in case you fall. Respite care is a great solution for someone to step in and care for you for a short period of time.

    To minimise disruption, the team from St Helens can meet with you and your carer at a suitable time to discuss your respite arrangements and keep to your routines. It might just be that you like going out to the park every afternoon, or you might need supervision with getting in and out of the shower – we will replicate your existing timetable as much as possible.

    Respite care also works for one-off occasions, such as attending a special event or whilst you’re recovering after being injured. Whatever you need, we’ll be there to help.

    A smiling woman in a lavender uniform and name badge talks with an older woman holding a mug outdoors, suggesting a friendly conversation between a carer and her client.
    Expert care from dedicated St Helens carers

    For 35 years, our family-run business has grown from strength to strength. Since our humble beginnings in Warwickshire, we have always strived to provide quality home care to promote independence and dignity. With this in mind, we only employ the very best private carers, many of whom have extensive experience in the care industry.

    Our award-winning training has paved the way in the care industry. We invest lots of time, energy and resources into our training programme to ensure it equips our carers for the different conditions and symptoms they will face. Covering safeguarding, medical assistance, equality & diversity, first aid and personal care, every one of our St Helens team members goes through an induction programme, along with continuous development to maintain their practice.

    Supporting communities across St Helens

    Our carers provide home care in St Helens and nearby areas including these locations.

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    Speak to our care team

    If you're exploring care options in St Helens, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    0151 391 3549
    Branch information
    Address

    Helping Hands Aintree, Next Big Thing Offices - 18 Clock Tower Park, Longmoor Ln, Liverpool, L10 1LD

    Show in maps St Helens Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed
    Other care covered