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Locally managed service

St Helens

Little and often, companionship to nursing. With branches nationwide.

St Helens

Our St Helens team are integral to providing the local community with the support they need to live safely and independently within the comfort of their own home. With industry-leading training, a dedication to high standards, and regular monitoring and regulation via the Care Quality Commission (CQC), we are committed to providing an unparalleled home care service that surpasses expectations.

The team at St Helens offer tailored support for you in the comfort of your own home, covering West Park, Merton Bank, Peasley Cross, Parr, Sutton and the surrounding areas.

This branch covers where you need care:

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To learn more about how we can help call

01744 661 478 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Live-in care and visiting care in St Helens

A stone’s throw away from Liverpool is the borough of St Helens. Here, the team of professional carers are on hand to meet with you about your care and ongoing needs.

We pride ourselves on being kind, friendly and compassionate, as the service we provide is a person-centred provision of care for you in your time of need. We offer anything from short-term spells after you’re recovering from an injury to long-term solutions for progressive conditions.

Meet the team

Nathan Duran

Meet Nathan Duran, our Area Care Manager, North

"My role is to create a vision which is based on the strategic plan for each branch which ensures there is a growth, development and quality-driven culture across the area. Oversee the smooth, efficient and profitable day to day management of all branches and provide leadership, guidance and direction to Branch Managers and Branch staff. Identify any areas of opportunity to improve the development and profitability of the branches. Ensure “Best Practice” is shared throughout the area to improve and exceed overall effectiveness, performance and service standards."

Mandy Stewart

Mandy Stewart

Regional Care Director, North

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Michelle Burke

Michelle Burke

Live-in Area Care Manager, North

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 100 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Visiting care in St Helens

Founded in 1989 and based on strong family values, Helping Hands puts the emphasis of care for you in your home. We want to enable you to live the way you want to, whether that be with a call once a week to help you with the laundry, to daily visits to help with your personal care.

The St Helens team are able to cater for anything from elderly, dementia or respite care, all the way to complex medical and end-of-life care. We believe that everyone has the right to be comfortable in their own home and we endeavour to make this possible for all.

We also understand that care situations may arise for people of any age. Our carers are experienced in working with younger adults who may just need a bit of support getting to university or wish to live a full and active lifestyle at worked and social activities.

Care comes in many different forms, from helping with small tasks to being a vital part of someone’s daily routine, we can help with the following:

  • Personal care – Wake up calls, dressing and washing – all to maintain your dignity.
  • Medication – Gentle reminders to remember your medication or help to swallow pills or liquids.
  • Mobility support – Help getting out and about or assistance when getting used to a walking frame and other mobility aids.
  • Companionship – A friendly face you can rely on.
  • Household duties – Support with laundry, washing up and cooking nutritious meal

Live-in care for total peace of mind

Live-in carers do exactly that – live with you in your home and provide round-the-clock care, as and when you require. And it’s no coincidence that our care is nationally recognised as one of the top providers in the country. Our goal is to make sure you or your loved one is offered the best care possible, all from the comfort of your own home on your terms.

For many, residential care is not a desirable or viable option; live-in care by the team at the St Helens branch offers one-to-one care whilst still living with your home comforts. It may be that you have developed a progressive condition and need more focussed support, or you may have acquired a serious injury that requires help throughout the day. All of our carers have a wide knowledge of complex conditions and have support from our team of clinical nurses.

Live-in care can enable you to:

  • Convalesce after a hospital admission
  • Keep in touch with the local community within Sefton
  • Stay at home with a partner
  • Keep your pets at home with you
  • Receive intensive and specialist care on your terms

Not only does live-in care provide assistance when you need it most, it also offers you and your family peace of mind that you are in the best possible hands.

Domiciliary care in St Helens

Also known as care at home, domiciliary care lets you be in control of your care. Led by you, we can provide intensive or lighter care to suit your pre-existing routine.

Our professional care team in St Helens offer anything from helping you dress or get to the shops, to assisting with medication or sitting with you for a cup of tea. One of the main benefits to this type of care is that it causes minimal upheaval, but maximum assurance that you or your loved one is being fully supported.

Dementia care and support in St Helens

As dementia care specialists, we do the utmost to pass on our expertise and knowledge in support those experiencing dementia. With a range of expert clinicians and the latest dementia training scheme for our teams, we have the tools and coping strategies to help you and your families.

There are various challenges that come with memory loss, deteriorating mobility and challenging behaviour and it can often be difficult for loved ones to get used to these changes. Keeping routine and home comforts can make the difference between good and outstanding care, which is why we aim to keep you at home living as independently as possible.

Elderly care for you or your loved ones

As time goes by, elderly care is becoming a more sought-after option for many people and their families. Having someone on hand to keep you company or pop in to check to you’re taking your medication correctly can be a huge weight off your mind.

The team at St Helens are used to supporting elderly people to live in a safe, happy environment in their own surroundings. Interchangeable care means that the support we can offer can differ as and when you need it.

It’s often difficult to admit that you need a bit of help as you get older. The St Helens team understand this and aim to reassure you with any questions or concerns you may have about welcoming someone into your home.

 

Respite care for short-term breaks

There may be times when your regular caregiver needs to spend some time away or you might have a family function that you want to attend but someone to travel with you in case you fall. Respite care is a great solution for someone to step in and care for you for a short period of time.

To minimise disruption, the team from St Helens can meet with you and your carer at a suitable time to discuss your respite arrangements and keep to your routines. It might just be that you like going out to the park every afternoon, or you might need supervision with getting in and out of the shower – we will replicate your existing timetable as much as possible.

Respite care also works for one-off occasions such as attending a special event or whilst you’re recovering after being injured. Whatever you need, we’ll be there to help.

Expert care from dedicated St Helens carers

For 30 years, our family-run business has grown from strength to strength. Since our humble beginnings in Warwickshire, we have always strived to provide quality home care to promote independence and dignity. With this in mind, we only employ the very best private carers of which many have extensive experience in the care industry.

Our award-winning training has paved the way in the care industry. We invest lots of time, energy and resources into our training programme to ensure it equips our carers for the different conditions and symptoms they will face. Covering safeguarding, medical assistance, equality & diversity, first aid and personal care, each and every one of our St Helens team goes through an induction programme, along with continuous development to maintain their practice.

Find out more about St Helens carers

If you’d like to discuss your home care options and set-up a meeting with the team, please get in touch with us. We’re here to take your call seven days a week.

Call us on 01744 661 478 Talk to us on live chat Request a call back

Our credentials

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM
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