Are you considering seeking out professional home care either for yourself or for a loved one? We understand that the process of deciding between home care companies can be overwhelming. After all, you need to be sure that you are in good hands. As one of the UK’s leading home care agencies for more than 30 years now, Helping Hands is proud to say that we’ve worked hard to earn our reputation for delivering care that consistently goes above and beyond.
The services we provide are backed by the Care Quality Commission (CQC) in England and the Care Inspectorate (CIW) in Wales, which means you have peace of mind that we are regularly monitored for safety and efficacy. We’re also the only home care agency to be designated a Centre of Excellence – which we like to think speaks to our commitment to the very best in home care.
One of the best things about opting for home care is that you never receive a one-size-fits-all care plan. Every one of our customers is a unique individual, and we treat them that way. That’s why we offer a range of flexible options that you can tailor to meet your specific needs best. We broadly provide two main options: live-in home care or visiting home care, where you can decide on the length and frequency of care calls, from as little as 30 minutes a week.
Our carers are fully trained and experienced to provide all the support you need to live your best life right at home. We can assist with daily household tasks, help wash the dishes or do some laundry, feed the cat, help with personal care and grooming, remind you to take medications or collect prescriptions, get the weekly shop done or prepare a healthy, delicious meal just the way you like it. Of course, our carers know that there’s more to home care than just practical support, and we are always more than happy to offer emotional reassurance and companionship as and when it’s needed.
Our respite care services are designed for situations in which a carer isn’t available as normal, and needs someone to fill in for them for several weeks. Many of our customers are carers themselves who reach out to us if they fall ill, need to sort out a family emergency, or simply wish to take a break for a few days for some rest and relaxation. We can also send a carer to provide a little extra assistance in those few days after a big hospital procedure or an accident, or when unexpected changes to the schedule arise. You can rest assured that all the daily routines will go ahead as normal in your absence.
With advancing age, many people find they do need a little extra support at home, and which health issues or limited mobility can make a little more challenging. Nevertheless, they might not want to move directly to a residential care home facility and lose all their independence. That’s where Helping Hands come in: we can give you as much or as little support as you need, so you feel empowered to keep on living the life you want to live. Whether that’s round-the-clock, overnight care or simply a home visit once or twice a week, is entirely up to you.
Living with dementia can be challenging. Our carers have a special interest in providing compassionate, patient and consistent dementia care to those who may be dealing with the symptoms of conditions like Alzheimer’s. We know that with dementia, no two days are the same, and that’s why we take care to be flexible, and work with your loved one’s changing needs. No matter what happens, you can be sure they are safe and receiving attentive, personalized care by a friendly carer that will provide a sense of continuity and stability to daily life.
We believe that our commitment to genuine, customized care makes us one of the best choices when it comes to home care in St. Helens. Our care staff are some of the warmest, kindest and most comprehensively trained professionals in the industry, and we are happy to say that we work with them directly, instead of via an agency.
We are more than happy to answer any questions you may have about what Helping Hands can do for your unique situation. Please get in touch for a friendly chat!