Lines open at 8:00 AM on Tuesday
Lines open at 8:00 AM on Tuesday
A stone’s throw away from Liverpool is the borough of St Helens. Here, the team of professional carers are on hand to meet with you about your care and ongoing needs.
We pride ourselves on being kind, friendly and compassionate, as the service we provide is a person-centred provision of care for you in your time of need. We offer anything from short-term spells after you’re recovering from an injury to long-term solutions for progressive conditions.
From short term support to longer term visits and live-in care, our St Helens team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Over 155 branches across the UK means we're local to you.
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
Branch Care Manager
I have over 20 years of experience in the care sector and am deeply passionate about making a positive difference in people’s lives, which I...
More about Clare LeleszisDivisional Director
Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...
More about Adam WilkinsArea Care Manager
I support the Wirral, Chester, Liverpool, Warrington, Nantwich, Macclesfield and Wilmslow branches. I have an extensive background in care and started my career as a...
More about Sue EdgeOur St Helens branch is fully regulated and accredited by the CQC
Find out moreFounded in 1989 and based on strong family values, Helping Hands puts the emphasis on care for you in your home. We want to enable you to live the way you want to, whether that be with a call once a week to help you with the laundry, to daily visits to help with your personal care.
The St Helens team are able to cater for anything from elderly, dementia or respite care, all the way to complex medical and end-of-life care. We believe that everyone has the right to be comfortable in their own home, and we endeavour to make this possible for all.
We also understand that care situations may arise for people of any age. Our carers are experienced in working with younger adults who may just need a bit of support getting to university or wish to live a full and active lifestyle at work and social activities.
Care comes in many different forms, from helping with small tasks to being a vital part of someone’s daily routine. We can help with the following:
Household duties – Support with laundry, washing up and cooking nutritious meals
Personal care – Wake-up calls, dressing and washing – all to maintain your dignity.
Medication – Gentle reminders to remember your medication or help to swallow pills or liquids.
Mobility support – Help getting out and about or assistance when getting used to a walking frame and other mobility aids.
Companionship – A friendly face you can rely on.
Live-in carers do exactly that – live with you in your home and provide round-the-clock care, as and when you require. And it’s no coincidence that our care is nationally recognised as one of the top providers in the country. Our goal is to make sure you or your loved one is offered the best care possible, all from the comfort of your own home on your terms.
For many, residential care is not a desirable or viable option; live-in care by the team at the St Helens branch offers one-to-one care whilst still living with your home comforts. It may be that you have developed a progressive condition and need more focused support, or you may have acquired a serious injury that requires help throughout the day. All of our carers have a wide knowledge of complex conditions and have support from our team of clinical nurses.
Live-in care can enable you to:
Not only does live-in care assist when you need it most, but it also offers you and your family peace of mind that you are in the best possible hands.
Helping Hands are a private care provider, rather than a care agency, which means you’ll get certain guarantees about our care that many agencies simply can’t provide. For instance, there are no annoying hidden costs or unexpected fees with us – we’re completely up front about all aspects of our care, so you can always be confident that you’re getting what you’re expecting from us. We also pay our carers directly, rather than asking our customers to handle payments, as we believe the care journey should be as straightforward as possible for our customers and our carers. Plus, every carer receives our award-winning training, which ensures they’re fully equipped to support you or your loved one at home.
Also known as care at home, domiciliary care lets you be in control of your care. Led by you, we can provide intensive or lighter care to suit your pre-existing routine.
Our professional care team in St Helens offer anything from helping you dress or get to the shops, to assisting with medication or sitting with you for a cup of tea. One of the main benefits of this type of care is that it causes minimal upheaval but maximum assurance that you or your loved one is being fully supported.
As dementia care specialists, we do the utmost to pass on our expertise and knowledge in support of those experiencing dementia. With a range of expert clinicians and the latest dementia training scheme for our teams, we have the tools and coping strategies to help you and your families.
Various challenges come with memory loss, deteriorating mobility and challenging behaviour, and it can often be difficult for loved ones to get used to these changes. Keeping routine and home comforts can make the difference between outstanding care, which is why we aim to keep you at home, living as independently as possible.
As time goes by, elderly care is becoming a more sought-after option for many people and their families. Having someone on hand to keep you company or pop in to check that you’re taking your medication correctly can be a huge weight off your mind.
The team at St Helens is used to supporting elderly people to live in a safe, happy environment in their own surroundings. Interchangeable care means that the support we can offer can differ as and when you need it.
It’s often difficult to admit that you need a bit of help as you get older. The St Helens team understand this and aims to reassure you with any questions or concerns you may have about welcoming someone into your home.
There may be times when your regular caregiver needs to spend some time away, or you might have a family function that you want to attend, but someone to travel with you in case you fall. Respite care is a great solution for someone to step in and care for you for a short period of time.
To minimise disruption, the team from St Helens can meet with you and your carer at a suitable time to discuss your respite arrangements and keep to your routines. It might just be that you like going out to the park every afternoon, or you might need supervision with getting in and out of the shower – we will replicate your existing timetable as much as possible.
Respite care also works for one-off occasions, such as attending a special event or whilst you’re recovering after being injured. Whatever you need, we’ll be there to help.
For 35 years, our family-run business has grown from strength to strength. Since our humble beginnings in Warwickshire, we have always strived to provide quality home care to promote independence and dignity. With this in mind, we only employ the very best private carers, many of whom have extensive experience in the care industry.
Our award-winning training has paved the way in the care industry. We invest lots of time, energy and resources into our training programme to ensure it equips our carers for the different conditions and symptoms they will face. Covering safeguarding, medical assistance, equality & diversity, first aid and personal care, every one of our St Helens team members goes through an induction programme, along with continuous development to maintain their practice.
Helping Hands Aintree, Next Big Thing Offices - 18 Clock Tower Park, Longmoor Ln, Liverpool, L10 1LD
Show in maps
| Monday | 8:00 AM - 7:00 PM |
| Tuesday | 8:00 AM - 7:00 PM |
| Wednesday | 8:00 AM - 7:00 PM |
| Thursday | 8:00 AM - 7:00 PM |
| Friday | 8:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 5:30 PM |
| Sunday | 9:00 AM - 5:30 PM |
| Monday | 8:30 AM - 5:30 PM |
| Tuesday | 8:30 AM - 5:30 PM |
| Wednesday | 8:30 AM - 5:30 PM |
| Thursday | 8:30 AM - 5:30 PM |
| Friday | 8:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |
