Supported living in Luton

As the Branch Manager, my role is to lead the branch and team in Luton, Dunstable, Houghton Regis and Leighton Buzzard areas. My role here is to ensure that the care that we provide is to a high standard and build positive relationships with out customers and their families. I have always worked in care throughout my whole working career in various roles and making a difference to someone's life how ever small inspires me.
I am married with two adult children and two cats. I enjoy going to the cinema, meals out, theatre and wandering around historic buildings.

I have worked in care since leaving school. I started as a support worker working with individuals with learning disabilities. In 1990 I became a student nurse at Bedford Hospital but wasn't able to qualify due to family illness. I then worked for a home care agency as a support worker, supervisor, assistant manager and out of hours on call. After having my two daughters I started working for a retirement housing association as a scheme manager and then area manager. I stayed there for ten years until working for a company offering retirement housing villages as a registered manager at three of there villages in Milton Keynes and Bedford, whilst there I achieved my Level 5 qualification in Health and Social Care. I worked there for eight years until leaving to become service manager for two Nursing Homes in Hitchin.

As the registered Branch Manager at Watford, my main responsibility is to ensure that we deliver high-quality, person-centred care to our customers, ensuring that their needs are consistently met. It is my responsibility to provide an inspiring leadership which is well led, safe, effective, caring, responsive and promotes a positive culture. My team are as passionate as myself to deliver the best care as they are committed, patient and proud of the jobs they undertake. I am a wife and mother to three teenagers to see the young adults they are becoming is a very proud and rewarding achievement, I am all about family, in my spare time I like meals out, socialising with family and close friends.

As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the highest levels of care are being delivered to our customers on a daily basis. We have a large branch network equipped to deal with all your hourly care needs, and I am also the Registered Manager with the Care Quality Commission (CQC) for our live-in program, where we are set up to support you on a more permanent basis.

I am inspired on a daily basis by the true lengths my colleagues go to, to ensure that customers can continue to live long, healthy lives from the comfort of their own homes. This is one of the main reasons that inspired me to join care.